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"We had a wonderful stay at this hotel. The gardens and grounds are absolutely picturesque and impeccably maintained, creating a peaceful and relaxing atmosphere. The food and drinks were consistently delicious, and the staff were all attentive and friendly throughout our visit. The spa was impressively large, and my wife especially enjoyed her massage. The only minor downside was that the sauna and steam rooms were quite small, only accommodating around six people at a time, which could be limiting during peak hours. Our room was very spacious and beautifully presented. We did encounter a minor issue with the bathroom, but housekeeping and management were quick to respond and resolved it efficiently, which we greatly appreciated. Overall, a fantastic experience and we would definitely recommend it."

"Wanted a night away over the bank holiday but not too far from home (Wales) so this was perfect. Booked the club package and for £70 it was exceptional value. Room was great, perfect for a short stay, had everything I needed. Dyson hair dryer, capsule coffee machine, reusable water bottle for the gym and a bag of jelly babies, marketing team excelled by renaming them ‘Village People’! Really good levels of service and good in room information via QR codes. Self check in was quick and efficient. Having use of the gym was a bonus. Towel and locker key provided. Gym very very well equipped, nice pool but mostly loved the steam room , sauna and ice bath. I didn’t eat or buy drinks (apart from Starbucks coffee in the morning) as huge M&S 5 min drive so bought food with me for an in room picnic! Would definitely book again especially for the price I paid "

"Spa facilites very good. Bed very large and comfortable staff always helpful and polite ."

"All good except when serving food in the bar it would be good idea to take the cutlery and sauces to the customer before the food is ready! Sat there watching my food go cold waiting for cutlery does not make sense!! "

"It wax excellent castle experience and staff are very welcoming"

"Had a great night's sleep, the room was a good size. The shower room was spacious with a great shower"

"Quality service and very nice hotel"

"Very nice hotel, beds are very comfortable although I think the pillows are a bit too soft, but that is just personal preference, plenty of free parking as well, would come back."

"The hotel from the outside looks quite old and tired but on the inside it was modern and very clean-could not fault it. Breakfast and the service was fantastic. "