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"The room is spacious, cosy and welcoming. The inroom onsen was very relaxing and nice and the staff is very friendly and warm. Recommended! "

"It was a very nice stay. The staff were very friendly, polite and helpful with luggage. The hotel is very close to Zao Sanroku Station. Since there was a lot of snow on the top of Zao Mountain, the staff knew that we were here to visit. He saw that we were only wearing sports shoes, and suggested lending us a pair of rubber boot for temporary use. I was really so grateful to him. He also speaks English and can provide useful information. In addition, the hotel provides covered parking spaces in case your vehicle gets covered in snow. The room was clean and tidy. There were two tatami mats in the room and there was still enough space for two large suitcases. A large traditional hot spring bath with indoor and outdoor hot spring pools and plenty of space. You can also choose to enjoy a 50 minutes private bath when you checked in. Highly recommended to those who go to Zao Onsen."

"Need to walk a distance. Room no air conditioning.. very stuffy."

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"My husband and I loved the onsen facility. We also liked the dinner and breakfast. Staffs are very friendly. The pick up and drop-off service was excellent. Thanks"

"We thought that the location was great. Right across the station. Walking distance to some restaurants and shops. The daily Japanese breakfast was delicious and convenient. Would definitely stay here if we decide to come back to Aizuwakamatsu again."

"Room service included daily and very clean. Smoking rooms do wreak of cigarette smoke, but what could you expect."

"Good motorcycle parking and access to amazing roads. "

"The hotel was good. The room was big enough, and had a bathtub and fridge, and the other usual amenities. I didn't have a meal included, but I did buy one 1400 Yen breakfast buffet, and it was really good. The only 'negative' was the walking distance from the JR station, but that was how I picked it, also because it was cheaper to rent. The nearest grocer wasn't convenient either, even a further walk than the JR station to reach a MaxValu/AEON type store."