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"Rooms a little small but perfect hotel with everything else from amenities to location and customer service "

"Everyone in the receiving area are extremely helpful, they went all the way to help us move to our preferred room the next day since it wasn't available when we checked in late. Eventhoug there's an obvious language barrier, everyone tried their very best to accommodate us. The lobby is so elegant, the rooms are clean and well appointed. The most exciting part is their buffet breakfast! Its filled with lots and lots of delicious dishes! I look forward to it every morning! I definitely will bring my family back to this wonderful hotel very soon!"

"The hotel was beautiful and quiet. Staff was very friendly and helpful."

"My favourite hotel of my trip so far. The hotel was very clean and the staff were very friendly and helpful. There was a train station directly beside the hotel, which made getting around very convenient. Similarly, there was a 7/11 also right beside the hotel, which was nice. The only comment I have is that there wasn’t an easily accessible microwave. You either had to go down to the store next door to heat up your food, or go down to the front desk to ask them to do it. Other than that, greatly enjoyed this hotel. Would definitely stay again! "

"We were very satisfied with our stay. The hotel is conveniently located near both Umeda Station and Osaka Station, making it easy to get around. The room was a decent size, the amenities were excellent, and the daily cleaning service was consistently great. We did have to pick up the iron and ironing board from the reception, but that was a minor inconvenience. One drawback is that the hotel has only one restaurant, which is open only for a buffet breakfast. Unfortunately, there’s no option for a non-buffet breakfast, and the restaurant is not open for lunch or dinner. We spent three nights here as a couple and were extremely satisfied overall. The front desk staff were pleasant, and both check-in and check-out were smooth and efficient. "

"Good service "

"Loved this property. Their Onsen was very lovely and quiet. I only wished it had a more outdoorsy feel. "

"It is close yo the train station and bus stop. Quiet and safe location. Close to kyoto station too"

"- Great location: mall connected by skyway and underground; poor signage from subway exit (very confusing in Links building too as B1 and such doesn’t work but 2/F being best - Nice room - Weak WiFi till staff gave dedicated room wifi password - Great laundry room usage monitoring but always full as same washer/dryer - dryer weak (1.5 hour still wet hence people hoarding) - Only one tissue paper in room and none in bathroom"