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Hotel Kokoro Mio

5.0 star property
Luxury hotel with a full-service spa and free breakfast

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Photo gallery for Hotel Kokoro Mio

Property grounds
Aromatherapy, massages
Restaurant
Outdoor pool
Reception

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Pet friendly
The current price is SAR 779
SAR 945 total
includes taxes & fees
8 Feb - 9 Feb

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Room options

View all photos for Master Suite

Master Suite | In-room safe, individually decorated, individually furnished, desk

Master Suite

Highlights

Furnished balcony or patio
Yard
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, individually decorated, individually furnished, desk

Suite

Highlights

Furnished balcony or patio
Yard
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

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  • Free WiFi
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9.8 out of 10, Exceptional, (70)
The price is SAR 763
SAR 932 total
includes taxes & fees
20 Feb - 21 Feb
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About the neighborhood

Map
Privada de los Sueños, Xul-Ha, QROO, 77963

What's nearby

  • Laguna Milagros - 10 min drive
  • Cenote Azul - 15 min drive
  • Cenote Cocalitos - 16 min drive
  • Laguna Bacalar Ecological Park - 21 min drive
  • Chetumal Ferry Terminal - 28 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • ‪Los Rápidos de Bacalar - ‬14 min drive
  • Siete By Habitas Bacalar
  • ‪La Eufemia - ‬17 min drive
  • ‪Descubrimiento - ‬12 min drive
  • ‪Maya Luum - ‬11 min drive

About this property

Hotel Kokoro Mio

Luxury hotel near Lake Bacalar
Consider a stay at Hotel Kokoro Mio and take advantage of free full breakfast, a terrace, and designer stores on site. Indulge in a massage and aromatherapy at the onsite spa. Be sure to enjoy a meal at Mamicuy, the on-site restaurant. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Outdoor furniture, a 24-hour front desk, and concierge services
  • A banquet hall and smoke-free premises
Room features
All guestrooms are individually furnished, and offer comforts such as private pools and laptop-friendly workspaces, as well as perks like air conditioning and separate dining areas.
Other amenities include:
  • Bathrooms with showers
  • Furnished balconies or patios, wardrobes/closets, and separate dining areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Mamicuy
  • Gran Balam
  • Cafeteria Ixchel

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Aromatherapy
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Hardwood flooring in room

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Shower
  • Towels

Food and drink

  • Dining room

Outdoor space

  • Furnished balcony or patio
  • Yard

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Private pool
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 450.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: MXN 450.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Kokoro Mio Hotel
Hotel Kokoro Mio Xul-Ha
Hotel Kokoro Mio Hotel Xul-Ha

Frequently asked questions

Does Hotel Kokoro Mio have a pool?

Yes, this property has an outdoor pool.

Is Hotel Kokoro Mio pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 450.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Kokoro Mio?

Self parking is free at this property.

What time is check-in at Hotel Kokoro Mio?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Kokoro Mio?

Check-out is at 11:00 AM.

Where is Hotel Kokoro Mio located?

Situated on a lake, this luxury hotel is 0.9 mi (1.5 km) from Lake Bacalar and within 9 mi (15 km) of Laguna Milagros and Cenote Azul. Cenote Cocalitos and Cenote Esmeralda are also within 12 mi (20 km).

Hotel Kokoro Mio Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 4 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Mylon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Cintlali, Zapopan

Liked: Cleanliness, staff & service, property conditions & facilities
ME ENCANTO …ESTA INCREÍBLE Y LA ATENCIÓN MAS QUE DE PRIMERA…. SÚPER RECOMENDABLE .. LA COMIDS EXCELENTE LA HABITACIÓN SÚPER Y EL PERSONAL SÚPER ATENTO … ME FASCINÓ
Stayed 2 nights in Jan 2025

10/10 Excellent

Magali

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un petit paradis
Superbe séjour dans cet hôtel absolument parfait. Aucune fausse note. Le beach club était une très bonne surprise. Si vous voulez du calme et vous reposez dans un cocon au cœur de la nature, ne cherchez plus. Vraiment parfait.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gabriela Lizbeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es hermoso y tranquilo y su club de playa también, en temporada baja pudimos disfrutarlo sólo para nosotros, utilizamos los kayaks en la laguna. La limpieza de 10 en todos los espacios. La comida muy rica en el restaurante del hotel. Aunque era rica, no quedé totalmente conforme con la opción de la cena por el costo que tenía, en cambio el desayuno incluido estaba súper bien servido y delicioso. Amé todo, súper recomendado.
Stayed 1 night in Oct 2024