10/10 Excellent
Michelle Deanne
Traveled with partner
29 January 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing trip to Mexico and really enjoyed our stay at Barcelo. The resort was clean and beautiful. We were upgraded when we arrived from Maya Caribe to Maya Riviera adults only which was a treat since we were travelling without our kids. We did walk along the entire beach and looked at all the hotels and they all seemed equally as impressive. The restaurants at the Maya Riviera were AMAZING. We did not have one bad meal or experience. We booked as soon as we got there and had reservations for the whole week.
The staff everywhere were friendly, attentive and hard working. There is a bus that takes you from one resort to the other. The beach and sand are beautiful.
It was at times hard to get a chair at the beach first thing in the morning, but eventually it cleared out. Always lots of chairs around the pools. It never felt crowded or busy.
There’s nightly entertainment at multiple properties, mini golf, bowling, arcade games, so much food, casino, shopping.
I noted the resort seemed very accessible - lots of elevators and ramps. There were people in wheelchairs and they had beach wheelchairs.
Overall we were extremely impressed. This was only my second time to Mexico and my husbands first time, but we travelled with friends who have been there many times and said this hotel was by far the best. We are already talking about going back with our kids.
Michelle Deanne
Stayed 7 nights in Jan 2025