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"The only negative was that other guest’s dog lefy 2 piles of geces in the corridet. Someone tried to remove it but left 2 significant feces smears on the carpet. We immediately notified front desk receptionist. Then next morning we told the housekeeper who was aware. The smears remained for our entire visit until our last morning when we submitted complaints to reception director again, it was finally cleaned at the time of our departure. We completed guest surveys & complaint forms. Since dogs...

"Excellent hotel; very modern and new. Only drawback was the check-in. Our flight arrived at 10 and we were at the hotel at 1045. Staff said room was ready as there is a queue for cleaning. I do understand that, but we finally got our room at 2PM. It would have been nice to perhaps bump it up for people waiting. Otherwise, hotel was excellent, food in the restaurant was lovely, in room massage was great. Staff was attentive and friendly. Highly recommended. "

"Basel is a quaint city. Rooms were clean. Easy public transportation to downtown and zoo. The hotel bar had a great attentive bartender and breakfast was a good spread every day."

"No water kettle no glasses. "

"This is a most excellent hotel!"

"One of the best Pullman hotels I’ve ever stayed at. Not only it’s very central, they provide you with free public transport for your stay (apparently a lot of hotels in Basel do this), their service was warm and friendly, they provide you with bottles of still and sparkling water! Also memory foam pillows! Which was what I needed after a long day! "

"Interesting hotel in the center of the city. Suite was generously sized. Front desk staff assisted with dinner reservations and that was super helpful. I’d definitely skip the morning breakfast ‘for a fee’; wasn’t worth the cost and there are so many local patisseries around with delicious choices."

"Good value for money for a quick stopover."