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Pullman Basel Europe

4.0 star property
Step into a world of tranquility where natural beauty meets urban convenience. Discover an upscale retreat that lets you unwind on your terms.

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Photo gallery for Pullman Basel Europe

Exterior
Front of property - evening/night
Premium bedding, minibar, in-room safe, desk
Terrace/patio
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Room service

Room options

View all photos for Superior Twin Room, 1 Double Bed

Superior Twin Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Double Bed

Deluxe Twin Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Double Bed, Terrace, Garden View

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Double Bed, Terrace, Garden View

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, desk

Classic Room

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About the neighborhood

Map
Clarastrasse 43, Basel, BS, 4058

What's nearby

  • Congress Center Basel - 2 min walk
  • Marktplatz - 12 min walk
  • Basel Art Museum - 14 min walk
  • Basler Muenster - 16 min walk
  • Basel Zoo - 4 min drive

Getting around

  • Marktplatz Tram Stop - 11 min walk
  • Basel Bad Station - 12 min walk
  • EuroAirport Airport (BSL) - 19 min drive

Restaurants

  • ‪Klara - ‬2 min walk
  • ‪La Manufacture - ‬2 min walk
  • ‪Che Vuoi - ‬2 min walk
  • ‪The Auld Dubliner - ‬1 min walk
  • ‪Boo - Messeplatz - ‬3 min walk

About this property

Pullman Basel Europe

Upscale hotel located in Basel City Centre
You can look forward to a terrace, shopping on site, and a garden at Pullman Basel Europe. The on-site restaurant, Bistro Europe, offers breakfast, lunch, dinner, and light fare. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, free newspapers, and luggage storage
  • A banquet hall, ATM/banking services, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 141 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and hair dryers
  • 55-cm LED TVs with cable channels
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

Languages

English, French, German, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured self parking on site (CHF 27 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: CHF 29 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Bistro Europe

Things to do

  • Fitness center
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (5813 square feet)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-cm LED TV
  • Cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: CHF 55.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 55
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 27 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 55.00 (subject to availability)
  • Late check-out fee: CHF 55 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Basel Europe
Pullman Basel
Pullman Basel Europe
Pullman Europe
Pullman Europe Hotel
Pullman Europe Hotel Basel
Accor Hotel Europe Basel
Pullman Basel Europe Hotel
Pullman Basel Europe Hotel
Pullman Basel Europe Basel
Pullman Basel Europe Hotel Basel

Frequently asked questions

Is Pullman Basel Europe pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Pullman Basel Europe?

Self parking is available for CHF 27 per night.

What time is check-in at Pullman Basel Europe?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. Early check-in is available for a fee of CHF 55.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pullman Basel Europe?

Check-out is at noon. Late check-out is available for CHF 55 (subject to availability).

Where is Pullman Basel Europe located?

Located in Basel City Centre, this hotel is within a 5-minute walk of Congress Center Basel and Rosentalanlage. Musical Theater Basel and Martinskirche are also within 15 minutes. Marktplatz Tram Stop is 11 minutes by foot and University Tram Stop is 13 minutes.

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Pullman Basel Europe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 516 out of 745 reviews
Rating 8 - Good. 193 out of 745 reviews
Rating 6 - Okay. 23 out of 745 reviews
Rating 4 - Poor. 7 out of 745 reviews
Rating 2 - Terrible. 6 out of 745 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

TUGBA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff was so friendly 😊
Stayed 3 nights in Dec 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay here! Thank you for everything! We will be back!
Stayed 1 night in Dec 2024

10/10 Excellent

Linoska

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the breakfast and the staff attention.
Stayed 1 night in Aug 2024

10/10 Excellent

stephen

5 star staff, very helpful and knowledgeable. Property was impeccable
Stayed 2 nights in Nov 2024

10/10 Excellent

Lai-ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel in very convenient location town center.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the excellent service at the Pullman! Great location - shopping and restaurants within walking distance. Tram pickup right outside the door. Food and drink in the lobby restaurant were fantastic - loved the venison ghoulash. Clean comfy rooms. Had trouble with the heat/air but we opened a window. Overall highly recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Great buffet breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Madhu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and excellent value for money
Stayed 2 nights in May 2023

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel in a great central location.
Stayed 1 night in Jun 2023

10/10 Excellent

gurjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room is modern and well maintained, hotel has business facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very helpful for our 2 day stay in Basel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel, excellent staff throughout.
Stayed 1 night in Jul 2022

10/10 Excellent

Kok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Good location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden was lovely. Nice amenities.
Stayed 2 nights in Jun 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times, staff is impeccable, food is great. Easy walking distance to the city center
Stayed 1 night in Dec 2023

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEANLINESS, GOOD LOCATION, GOOD BREAKFAST, VERY POLITE AND HELPFUL STAFF
Stayed 7 nights in Apr 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Basel and the hotel was a great location close to all of the transportation options.

10/10 Excellent

DAWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was transportation accessible, clean, easy check-in & checkout!
Stayed 1 night in Nov 2022

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basel is a nice city to enjoy walking. The hotel is in a convenient location to the River, stores, restaurants, markets and of course the Christmas markets.
Stayed 3 nights in Dec 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, room very good. A bit expensive, but convenient to town center. The area around the hotel had massive construction going on. A bit noisy, but very quiet at night. Two negatives: shower was terrible, one minute it was extremely hot and the next it was suddenly ice cold. Taking a shower was an adventure. Also the room was a bit warm, and the thermostat didn’t work. Overall though, a nice hotel. We’d definitely stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
A nice easy base to explore. The staff were absolutely lovely and engaging.
Stayed 2 nights in Jun 2023

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Aug 2023

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice in Basel
Very friendly receptionist, room was available for an early check in as a plus. Room was great and comfortable with free water and coffee available. Good location but quiet.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly comfortable!
Very beautifully designed laxurious hotel. I could be relaxed deeply and wanted to stay longer!
Stayed 1 night in Nov 2023