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Pullman Phuket Panwa Beach Resort

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Phuket Panwa Beach Resort

2 outdoor pools, open 7 AM to 7 PM, free cabanas, pool umbrellas
Poolside bar
Yoga
Villa, 1 King Bed, Beachfront | Beach/ocean view
2 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
    Pool
  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pet friendly
    Pet friendly
  • Room service
    Room service
The price is SAR 550
SAR 652 total
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Sea View

Villa, 1 King Bed, Sea View | 1 bedroom, premium bedding, down comforters, minibar

Villa, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 150 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 King Bed, Garden View

Villa, 1 King Bed, Garden View | 1 bedroom, premium bedding, down comforters, minibar

Villa, 1 King Bed, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 150 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Wardrobe

Deluxe Room, 2 Twin Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Sea View

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Twin Beds, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Wardrobe

Deluxe Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Balcony, Garden View

1 bedroom, premium bedding, down comforters, minibar

Family Suite, 1 Bedroom, Balcony, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony (overlooking Andaman Sea)

Deluxe Suite, 1 King Bed, Balcony (overlooking Andaman Sea) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite, 1 King Bed, Balcony (overlooking Andaman Sea)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 115 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Sea View

Junior Suite, 1 Bedroom, Sea View | 1 bedroom, premium bedding, down comforters, minibar

Junior Suite, 1 Bedroom, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 4
  • 1 Double Bed

View all photos for Villa, 1 King Bed, Beachfront

Villa, 1 King Bed, Beachfront | 1 bedroom, premium bedding, down comforters, minibar

Villa, 1 King Bed, Beachfront

Highlights

Balcony
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 150 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony (Family)

Deluxe Room, 1 King Bed with Sofa bed, Balcony (Family) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed with Sofa bed, Balcony (Family)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Amatara Welleisure Resort
On private beach
Pool
Spa
Kids pool
9.2 out of 10, Wonderful, (1003)
The price is SAR 1,053
SAR 1,174 total
includes taxes & fees
23 Nov - 24 Nov
Amatara Welleisure Resort

About the neighborhood

Map
44/5 Moo 8 Sakdidesh Road, Wichit, Phuket, 83000

What's nearby

  • Phuket Aquarium - 14 min walk
  • Ao Yon Beach - 14 min walk
  • Chalong Bay - 17 min walk
  • Panwa Beach - 6 min drive
  • Rawai Beach - 33 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 62 min drive

Restaurants

  • ‪Tu Bar Sri Panwa - ‬13 min walk
  • ‪Baba Nest - ‬3 min drive
  • ‪Baba Poolclub Phuket Restaurant - ‬19 min walk
  • ‪The Habita, Sri panwa - ‬16 min walk
  • The Junction

About this property

Pullman Phuket Panwa Beach Resort

Luxury eco-certified resort near Phuket Aquarium
Located close to Chalong Bay, Pullman Phuket Panwa Beach Resort provides an attached winery, a swim-up bar, and a beach bar. This resort is a great place to bask in the sun with a beachfront location, beachfront dining, and free beach cabanas. Treat yourself to a body scrub, a manicure/pedicure, or a sports massage at Talay Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. The 24-hour gym offers yoga classes and fitness classes; other things to do include beach volleyball, boat tours, and kayaking. In-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a poolside bar and a terrace.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, with a waterslide, free cabanas, and sun loungers
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A free beach club on site, an electric car charging station, and express check-out
  • Supervised childcare (surcharge), a banquet hall, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 211 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Hydromassage showers, eco-friendly toiletries, and deep soaking tubs
  • 49-inch HDTVs with premium channels and DVD players
  • Wardrobes/closets, balconies, and separate sitting areas

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Lao, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: internet access

Parking and transportation

  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 5 kilometers

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: THB 883 for adults and THB 441 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Aqua
  • Tamarind
  • The Junction Bar
  • Edge Beach Club

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 2 spa tubs
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Boating
  • Canoeing
  • Children's pool
  • Free beach club
  • Full-service spa
  • Kayaking
  • Paddleboards on site
  • Playground
  • Private picnics
  • Sailing
  • Sauna
  • Steam room
  • Winery attached
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Pool toys
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (3854 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Boat/paddles on site
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch Smart TV
  • DVD player
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 1000 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1750.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 883 for adults and THB 441 for children
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: THB 1000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, LINE Pay, and WeChat Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Phuket Panwa Wichit
Pullman Phuket Panwa Beach Resort Wichit
Radisson Blu Plaza Resort Phuket Panwa Beach Cape Panwa
Radisson Blu Plaza Resort Phuket Panwa Beach Hotel Cape Panwa
Pullman Phuket Panwa Beach Wichit

Frequently asked questions

Does Pullman Phuket Panwa Beach Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7 AM–7 PM.

Is Pullman Phuket Panwa Beach Resort pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of THB 1000 per pet, per night.

How much is parking at Pullman Phuket Panwa Beach Resort?

Limited spots are available.

What time is check-in at Pullman Phuket Panwa Beach Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Phuket Panwa Beach Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Pullman Phuket Panwa Beach Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1600 per vehicle applies.

Where is Pullman Phuket Panwa Beach Resort located?

Located in Cape Panwa, this beachfront resort is on the boardwalk/promenade and within 1 mi (2 km) of Phuket Aquarium and Chalong Bay. Phuket Weekend Market and Central Festival Phuket Shopping Center are also within 9 mi (15 km).

Pullman Phuket Panwa Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 341 out of 620 reviews" "
Rating 8 - Good. 180 out of 620 reviews" "
Rating 6 - Okay. 57 out of 620 reviews" "
Rating 4 - Poor. 20 out of 620 reviews" "
Rating 2 - Terrible. 22 out of 620 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brinnae

Stayed 4 nights in Oct 2024

10/10 Excellent

jose, sunrise

Stayed 4 nights in Oct 2024

10/10 Excellent

Sasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 4 nights in Aug 2024

10/10 Excellent

Tanvir

Liked: Cleanliness, staff & service, property conditions & facilities
It was pleasure to stay in this hotel. The heart of nature.
Stayed 4 nights in Sep 2024

4/10 Poor

Sunny

Traveled with family
Disliked: Staff & service
Would not recommend coming here. Breakfast is too busy and you need to wait for a table, the beach is low-tied most of the time and there are no waves. The hotel is built on levels so from entry to the beach and back it is a hike.
Stayed 11 nights in Jul 2024

8/10 Good

QUOC QUYEN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remote area far from the town. 49kms away from airport.
Stayed 1 night in Jul 2024

10/10 Excellent

ohood

Stayed 5 nights in Jul 2024

10/10 Excellent

Silvio Luca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, exceptional staff (thank you, Jane!)
Stayed 8 nights in Jun 2024

10/10 Excellent

gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel did not disappoint. the staff was so accommodating. be sure to ask for matthew, he’s amazing. The food. the rooms. everything’s was impeccable. keep in mind though, the hotel is an hour plus from the airport so plan accordingly
Stayed 1 night in Apr 2024

10/10 Excellent

Bernadette Josephine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely place to stay and the staff were so friendly
Stayed 8 nights in Feb 2024

2/10 Terrible

YIJEN

Traveled with family
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful!! Every person on the resort staff is very kind and helpful!! Definitely recommend this resort to anyone that enjoys being pampered and being treated like an individual and not just a number.
Stayed 3 nights in Feb 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Suhail

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and very accommodating. Amenities at the hotel are great.
Stayed 3 nights in Dec 2023

8/10 Good

Chester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

May

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome drink was delish. They upgraded me to a villa with private pool. The room was spacious. The bed is too hard but room service came to add more bedding cushions which helped a little. Tamarind Thai Cuisine by far is the best upscale Thai food that I’ve had. Breakfast was good. Nice attentive staff. Nice quiet area. The beach has a beautiful view and was relaxing but has algae or slim. So didn’t go swimming or canoing at the beach. 10-15 min walk to a local night market at Cape Panawa where you can catch a beautiful sunset. Note: No side walk. I would definitely stay there again.
Stayed 2 nights in Dec 2023

8/10 Good

Anna

Liked: Cleanliness, staff & service
Disliked: Room comfort
It was our last stop before heading home. We did a lot of activities prior to arriving to this hotel and were hoping for relaxing part. Unfortunately, there was a restaurant renovation and we could forget about relaxation. If I knew I would have booked different hotel. Apart from this ok.
Stayed 4 nights in Nov 2023

10/10 Excellent

Padoongvit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 3rd stay, as usual, overall stay has been amazing: clean rooms, great facilities (2nd pool is just as amazing as the main pool), great breakfast buffet and overall an amazingly friendly and knowledgeable staff. Looking forward to my next booking!
Stayed 4 nights in Nov 2023

10/10 Excellent

Veanna

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is super nice. A bit far from the downtown, attractions and airport but the drive was okay. Staff.was super helpful and the bar and restaurants around the hotel were great
Stayed 2 nights in Sep 2023

8/10 Good

Ratchanok

Traveled with family
Liked: Cleanliness, staff & service, room comfort
:)
Beautiful view and good service!
Stayed 2 nights in Aug 2023

10/10 Excellent

Ai Nee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this resort for my birthday trip and they prepared a room with birthday decor and a small cake to welcome me , that’s so so sweet ! Staff also very friendly, thoughtful, and they will fulfil your needs if possible. They are complimentary stuffs campaign going on when you join member now. I recommend this resort if you want to chill and a quiet area to stay. Around this area have very limited stores, and don’t have 7-11 nearby. From airport to this resort takes about 1hr plus with smooth traffic.
Stayed 3 nights in Aug 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

6/10 Okay

Khaled

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel needs maintenance and renovation of facilities and furniture, raising the level of hygiene, and controlling insects such as mosquitoes and reptiles such as lizerd and frogs that are spread everywhere. The breakfast is also poor in terms of variety and quality. The hotel does not deserve five stars
Stayed 3 nights in Jun 2023

10/10 Excellent

Yuancheng

Liked: Cleanliness, staff & service, property conditions & facilities
staff here is quite friendly. the private beach is comfy. nice facilities
Stayed 3 nights in Jun 2023

2/10 Terrible

Amjad

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I would and will never ever come back to your hotel again. Starting from the slow services. As soon as we entered the hotel we had to wait 30 minutes just to even talk to an employee in the reception. There was a free table and yet no one called us. I had to go up my self and explain my dissatisfaction for you to bring someone to check me in. And let's talk about the pool bar and restaurant services, the slowest I have ever seen. You ask for the easiest and quickest item on the menu at the pool bar which is water and it takes 15 minutes and multiple times of asking to receive it. Another thing is how bad the paying system is. Everytime we ordered something even if we were relaxing by the pool, they would bring the bill to sign everytime instead of just keeping your tab open. Another thing that was absolutely horrible - the rooms had a leak from the A/C and when we called to tell reception, they said they'll get on it and never did. Also, when we checked in we were supposed to receive our keys for both rooms but one was not ready, the reception lady that checked us in told me that as soon as the room was ready she would bring the key herself. Instead she didn't bring me anything and made me call reception 4 different times and on top of all of that, she told the baggage staff to put our baggage in the dirty room and we didn't have access to it till we received the key. Last but not least, a small tip from me, I understand that this is a family friendly resort, but you can make
Stayed 7 nights in May 2023