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"This was our second stay. Both times were wonderful. The staff is very attentive and friendly. We tried several things on the menu at the restaurant during our two week stay and found that everything is prepared with fresh ingredients and looks as good as it tastes. The restaurant staff filled our insulated cups and ice bag with ice every day. The cleaning staff have the place shining. It always smells clean in the common areas. The front desk staff were also great helping us get whatever we needed (taxis, extra towels). The owners are on site daily, talking with guests, and working to make your stay the best possible. We loved spending time on the balcony or at the pool/spa area where it feels like you have the whole place to yourself. The beach, restaurants, shops, and even West End are all within walking distance. We want to especially thank Omar, Kenneth, Eduardo, Elliot, Amy, and Sue (not her full name but she is at front desk). Although we didn’t get names of cooks or cleaning staff, we also thank them. I dive and the dive shop, divemasters, and boat captains can’t be beat!"

"Front desk staff and beach bar staff are exceptional,they always recognize returning guests"

"Friendly happy wait staff serving the included breakfast. Wonderful to have access to pools and beach towels and chairs at neighbouring resort. Convenience store right outside the door. Super friendly. Close to all amenities."

"The beautiful landscape! The oceans!"

"We loved Casa Tortuga at West Bay Village! The property is beautiful and spacious, a 10 second walk to the beach. We felt so comfortable upstairs and Luke, the property manager was fantastic with great insight to restaurants and things to do. He arranged our driver from the airport (Jason, who was awesome and drove us a couple more times).Owner Tina was so helpful with everything leading up to our stay! It was nice having a security guard at the beach leading into our place. The woman (can't remember her name) was a sweetheart, and we felt comfortable leaving our bags on a beach chair under her watch to take a swim. We will be back!"

"Large comfortable rooms, great pools, super staff. "

"Great location and beach access. "

"Nice "

"A Perfect Paradise – Stunning Beach, Incredible Staff, and Delicious Food! Our stay at Arca Boutique Hotel was nothing short of amazing! This beautiful, relaxing resort features 16 well-appointed suites and is set on one of the most breathtaking beaches I’ve ever seen. From the moment we arrived, we felt welcomed and cared for by the incredible staff. A special shout-out to Nash, who greeted us with the biggest smile and made a fantastic first impression. She was informative and kind as she walked us around the property and to our room. Mario is a nonstop worker—always raking, sweeping, and keeping the grounds immaculate from morning until night. Unlike other resorts where groundskeepers seem to disappear, Mario is constantly making sure everything looks pristine. Mainer, our bartender, kept the drinks flowing and made sure we were always taken care of. Chef Kevin prepared an unforgettable meal with our fresh catch of the day, and Tevin was an exceptional waiter who never missed an order. Near the end of our stay, we met Olive, who, like Nash, had an infectious smile and a genuine willingness to help. We also have to mention the security officer, who went above and beyond to make those who were uneasy about traveling abroad feel comfortable. He was always attentive, reassuring, and happy to answer any questions we had. And the food—wow! Every meal was delicious, but I have to say, the steamed vegetables and chicken tenders were surprisingly out of this world."