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"Absolutely fantastic hotel. Very clean, staff were amazing, welcoming and so helpful. Definitely recommend a stay. Facilities were great with tye gym, pool, sauna etc. Made good use of them. Room was clean and well serviced. Very happy I chose this hotel for me and my colleagues on our business trip."

"Nice boutique feel to the hotel. Overall decor was good, a few tired elements let it down like the iron burn on the carpet and the bathroom flooring. Staff very very friendly. Everywhere was very clean. Good spot to stay to access the city centre."

"Very comfortable stay. The room had tea making facilities and was very large. TV was extremely small, but it was only an overnight stay so no issue."

"The outstanding customer service was the highlight at this hotel. Great facilities (swimmimg pool.and gym) with standard room that I booked. The odd carpet stain (in the room) but no complaints on cleanliness at all."

"We went to Dunston Hall for a weekend break and we were not disappointed. Our room was lovely and everything about the hotel exceeded our expectations. If there was one small criticism it was that our double bed, though individually comfortable, was made up of two singles of different heights! This led to my wife waking up with back pain due to ending up laying across the joint! "

"Excellent location, value and quality hotel! "

"We stayed as a couple for one night as we were going to the very nearby Norwich arts centre for a gig. The hotel was both classy and cosy, everything was a nice size ( room, bed, bathroom etc), very clean and everything we needed. The building itself is grand, kooky and welcoming. The staff were just incredible and we enjoyed our chats with them....they were very knowledgeable including about the history of the hotel and what else was of interest in the local area. Breakfast was quality ( and we are food snobs as we used to live in France). Really couldn't fault anything. Next time, we'll be back with more time hopefully as we regretted not being able to try out the cocktails at the lovely bar!!"

"Lovely room and accomodating staff. Thanks"

"The Ffolkes hotel is far better than expected. The rooms that are dog friendly were spot on for everything a dog needs. The closed in yard perfect and easy clean. The additional room facilities for the guests are high end and very clean."