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"Loved my stay at the Crown & Mitre hotel. Convenient for the shops and Cathedral. Clean and very comfortable bed. Food was good too."

"Friendly Staff We stayed in a dog friendly room it was very clean very roomy Food very good and reasonably priced Me my wife and son had a wonderful weekend and definitely will be back "

"Enjoyed stay in well equipped, quiet, clean little room at back of hotel. Really appreciated help from Bryony in finding me a room even when the hotel was fully booked! Friendly, efficient staff, hotel conveniently located and great value for money. Will definitely come back!"

"very warm welcome and made to feel valued. Great service from the team throughout our stay. Food was excellent at both Dinner and breakfast. "

"Great location in the hub of Carlisle "

"I was planning on camping a couple of nights near Keswick, weather not looking good for a late arrival so decided to stay at Derwentwater Hotel... so glad I did! - At check in I was greeted in a really professional manner, in the bar the staff were super friendly! That was my opening night. Breakfast in the morning was fantastic, set me up fuel wise for my planned ascent of Skiddaw (walking past a farm I camped at 47 years ago on my first Scout Camp!!) My hike up Skiddaw, descending to Keswick and then back to hotel was great (nothing to do with hotel of course) BUT on return all staff I spoke to were interested in my day, to the extent that I was chatting to the hotel manager for over an hour!!!! This level of customer service and interest is rare and is really valued by me! Thank you to all at the Derwentwater Hotel for making my stay so enjoyable. If you want a pristine, brand new hotel - well, pay the price for it - but if you want great service, an amazing breakfast and the perfect location head to Portinscale!!"

"Another fabulous and comfortable stay. Although this time there were no home made biscuits in the room like the last time I visited here....oh well 😔! Breakfast was excellent and it's very good you now do a simple evening meal option too."

"We loved our stay. 5 min walk from our favourite pubs. Parking was a bonus. Staff were friendly. Bar was a lovely area. Room was a great size and comfortable. Nice choice of breakfasts and food was frequently topped up."

"Really nice hotel,good location and the staff couldn't be more helpful but if the bosses are reading this please sort out the pot holes in yr car park, its worse than a golf course Thankyou "