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"Cheap and clean "

"Well maintained and nicely updated room and bathes"

"Proximity to airport. Clean"

"Some people were noisy when they had earlier morning flights Need to be a bit quieter to respect others "

"Good stay"

"I recently stayed at Novotel Melbourne Airport, and while my stay was top-notch, I did encounter a bit of a billing hiccup—a double charge that was accidentally made on two separate cards. Initially, it looked like a double transaction, but as it turned out, it was just the bank freezing the amount temporarily. Seven days later, everything cleared up. What made this experience surprisingly enjoyable was Leila Mahyari, the Rooms Division Manager, who took this little glitch under her wing and made it her mission to resolve it. From promptly replying to my emails to actively following up with both accounts and the bank, Leila went above and beyond in her support. She was quick, diligent, and always two steps ahead. Thanks to Leila, I left Melbourne feeling that the Novotel team truly cares about their guests. Novotel, you’ve got a gem in her! To anyone thinking about staying here, rest assured that you’ll be in capable, caring, and (may I add, beautiful!) hands."

"1st time staying for a very early flight, great service, wake up call on time, airport shuttle on time. So convenient loved my room with view of the city and the planes coming and going. Highly recommend "

"Very friendly made use of the shuttle service to station and airport "

"Bed was comfy only slight annoyance was housekeeping vacuuming at 730am in rooms around me. Breakfast was great and easy checkin and checkout with free parking "