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"Very helpful, friendly and accommodating staff, food good, large portions, quite expensive (would be very good but let down by pizza) Good base for touring Hadrian's Wall, would definitely stay again. Amenities marked down due to limited parking, okay at this time of year but come peak season must be a bit of a 'mare. "

"Perfect for early flights. Always use this hotel. "

"I got stranded at the airport due to a cancelled flight. This hotel was the cheapest option hence why we booked it. It absolutely exceded expectations. The guy at the desk gave me a bigger room than I'd booked for free. It was spacious, clean, had all the things I needed. I got room service breakfast with the freshest most amazing crossaints I've ever had. The staff let me stay all day in the bar while I waited for my flight. When the restaurant opened the food was good. The staff did everything they could do to assist me. Honestly you would have thought it was tripple the price it was. 0 issues with cleanliness. I would have liked if they served lunch but completely understood why they didn't (no one else is hanging out at an airport all day are they?) Would definitely recommend. "

"Online check-in was a great option and the staff welcomed us very efficiently."

"Loved our stay. The hotel is beautiful and staff so friendly and efficient ."

"Although the hotel was dog friendly,and brilliant. the area around was not, we went to go for a meal in the pub next to hotel. No dogs allowed other eateries the same. Which was not handy."

"Lovely stay , friendly helpful staff .. Breakfast was really good "

"Great stay"

"Really good stay, the restaurant was good, I was travelling with a dog and they were really welcoming, clean room good hotel for a few nights stay."