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"Hotel Ilaria is a lovely hotel in the cute town of Lucca. It is quiet, clean and comfortable with a perfect location for exploring the town. Breakfast was delicious with lots of healthy options in addition to typical Italian pastries. The evening complimentary happy hour was wonderful. I met some lovely fellow travelers and had a great time. The best part of the hotel is the staff. The young man at the front desk was extremely kind and welcoming. He helped me purchase tickets to an evening of opera as part of the Puccini festival. It was wonderful. This one staff member (apologies that I didn’t write down his name) made my stay extra special with his kindness. And he looked great in the green hotel uniform suit (as did the young woman too). Thank you for making me feel that hotel Ilaria in Lucca was my home away from home. "

"A smiling friendly welcome, spotlessly clean large room with a super comfy bed and a spacious bathroom with excellent big shower. What more do you need. Lovely property in the old town only a short walk from the railways station. Ideal for exploring or relaxing. Nice little bar on site to with a good selection of drinks including local artisan beers."

"Very very nice place"

"A fabulous place to stay with a fabulous staff a beautiful view of breakfast second to none. Just an amazing experience. If you’re traveling to Sienna you need to stay here. Don’t even look anywhere else. Just stay here. It’s the nicest place around. The property is gorgeous. The rooms are amazing Fabulous place. Fabulous staff fabulous food fabulous views walking distance to everything thank you to the staff, you folks were incredible!"

"This was our second visit to Massimo’s villa. It’s so peaceful and beautiful. The views are out of a storybook. Massimo is one of the nicest, kindest people that you’ll ever meet. We will return again and again! "

"If you are arriving/departing by train (Lucca) this is an excellent location as Hotel Rex is a couple of minutes walk away. The hotel is also very close to the city's renaissance walls. The hotel has whimsical decorations, a place for children to play, and a good breakfast. A table outside of our room had biscuits on it. I'm pretty sure other rooms had the same treat. Staff were pleasant and friendly. Outside the property was road construction, but it was not noisy. "

"My stay felt like heaven. I planned it smack in the middle of city hopping thru europe. The staff made sure all our needs and wants were met. The outdoor heated pool was to die for. The grotta was interesting and the massages!! Book it if you are thinking about it just book it. "

"It was close to train which was nice but nothing around it. 15 minutes from center on other side of wall"

"My husband and I drove from Naples to enjoy the beautiful Tuscany scenery amidst our travels throughout Italy. Unbeknownst to us, GPS guided us on a much different path than we expected. A narrow winding unpaved trail up the mountain side was not what we expected and we decided to work our way down before getting stuck on the mountain path with a flat tire. When I called Marco to let him know that we would be delayed, he quickly came to the rescue and picked us up and drove us to the villa. After dropping us off to get settled, he went back to our car and replaced our flat tire and drove our car back to the villa.Marco and his wife’s concern for us was more than we could have ever expected from a host. We are truly grateful for their kindness.. The property matched their personality, warm and inviting. We enjoyed our stay and appreciated that they made it a point to check in on us to make sure we were ok.The accommodations were impeccable and the views were amazing! It was a nice place to relax and unwind before we continued our travels. We would definitely return!"