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Hotel Ilaria

4.0 star property
Family-friendly hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Hotel Ilaria

Front of property - evening/night
Lobby
Sundeck
Exterior
Outdoor spa tub

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Laundry
  • Housekeeping
The current price is SAR 436
SAR 516 total
includes taxes & fees
11 Apr - 12 Apr

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite (Depandance)

Suite (Depandance) | Premium bedding, down comforters, minibar, in-room safe

Suite (Depandance)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Camera matrimoniale piccola

Premium bedding, down comforters, minibar, in-room safe

Camera matrimoniale piccola

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Blackout drapes/curtains
Ceiling fan
Down duvet
Hair dryer
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Premium bedding, down comforters, minibar, in-room safe

Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Down duvet
Ceiling fan
  • 16 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room (dependance)

Double Room (dependance) | Premium bedding, down comforters, minibar, in-room safe

Double Room (dependance)

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Blackout drapes/curtains
Ceiling fan
Down duvet
Hair dryer
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, minibar, in-room safe

Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Down duvet
Ceiling fan
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Down duvet
Ceiling fan
  • 13 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance) | Premium bedding, down comforters, minibar, in-room safe

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Down duvet
Ceiling fan
  • 35 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Camera Superior (Depandance)

Camera Superior (Depandance) | Premium bedding, down comforters, minibar, in-room safe

Camera Superior (Depandance)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Map
Via Del Fosso 26, Lucca, LU, 55100

What's nearby

  • Walls of Lucca - 2 min walk - 0.3 km
  • Guinigi Tower - 5 min walk - 0.5 km
  • Lucca Roman Amphitheatre - 7 min walk - 0.6 km
  • Piazza dell'Anfiteatro - 7 min walk - 0.6 km
  • Piazza Napoleone - 8 min walk - 0.7 km

Getting around

  • Lucca Station - 11 min walk
  • Galileo Galilei Airport (PSA) - 39 min drive

Restaurants

  • ‪Bar Pasticceria Tessieri - ‬5 min walk
  • ‪San Co Lom Bana - ‬5 min walk
  • ‪Osteria Vispa Teresa - ‬1 min walk
  • ‪Mara Meo - ‬4 min walk
  • ‪Canuleia - ‬6 min walk

About this property

Hotel Ilaria

Upscale family-friendly hotel located in Lucca Historical Center
You can look forward to a free daily manager's reception, a terrace, and a coffee shop/cafe at Hotel Ilaria. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Additional perks include:
  • Free bicycle rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and multilingual staff
  • A banquet hall, 1 meeting room, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Hotel Ilaria offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Highchairs and childcare services
  • Showers, bidets, and free toiletries
  • 32-inch HDTVs with digital channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, French, German, Italian, Spanish

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  • Free WiFi
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9.8 out of 10, Exceptional, 82 reviews
The price is SAR 783
SAR 898 total
includes taxes & fees
11 Apr - 12 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Self parking on site (EUR 22 per day)
  • Extended parking on site (EUR 18 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Hot tub
  • TV in common areas

Family friendly

  • Highchair
  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 377 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 100 per room (roundtrip)
  • Airport shuttle fee per child: EUR 100 (roundtrip), (up to 18 years old)
  • Self parking fee: EUR 22 per day
  • Extended parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ilaria
Hotel Ilaria & Residenza dell'Alba
Hotel Ilaria & Residenza dell'Alba Lucca
Ilaria Residenza dell'Alba
Ilaria Residenza dell'Alba Lucca
Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba Lucca
Hotel Ilaria Residenza dell'Alba
Hotel Ilaria Hotel
Hotel Ilaria Lucca
Hotel Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba

Frequently asked questions

Is Hotel Ilaria pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ilaria?

Self parking is available for EUR 22 per day. Extended parking is available for EUR 18 per day. Limited spots are available.

What time is check-in at Hotel Ilaria?

Check-in start time: 2:30 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Ilaria?

Check-out is at 11:30 AM.

Does Hotel Ilaria provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 100 per room applies.

Where is Hotel Ilaria located?

This family-friendly Lucca hotel is located near the airport, just steps from Villa Bottini and Lucca Botanical Gardens. Lucca Center of Contemporary Art and Villa Guinigi National Museum are also within 5 minutes. Lucca Station is 11 minutes by foot.

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Hotel Ilaria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 723 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 34 out of 1000 reviews
Rating 4 - Poor. 5 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and peaceful hotel with generous services including complimentary happy hour as well as breakfast.
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a really convenient position to explore the old town
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Amenities
lovely stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Staff was excellent and very helpful. Hot tub was only warm but deck was lovely.
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah Louise

Liked: Cleanliness, staff & service, property conditions & facilities
We were in the annex across the road - simple small touches like checking our key worked on arrival so we didn’t get locked out or have to go back to reception, amazing breakfast and the happy hour drinks and snacks are a lovely touch. Second stay at this property and it didn’t disappoint- we will return.
Stayed 2 nights in Mar 2025

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, the apartment was huge and amazing we loved our short stay
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable room, great location, friendly staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Ilaria, Claudia, Ilaria, Paula, Alessandro, Alina, Pilar, Bruno, and the other friendly people always make me feel like I am returning “a casa.” The lobby is always welcoming, the modernized rooms are comfortable, and the abundant breakfast is superb. Grazie mille!
Stayed 3 nights in Mar 2025

10/10 Excellent

Wenhui

Liked: Amenities, property conditions & facilities
I had a very pleasant stay in this hotel. The staff both at the front desk and breakfast buffet are very friendly. The room is spacious. The breakfast selections are great, especially various delicious cakes, pastries, and variety of fruits. It’s very thoughtful to have a snack bar in the lounge area, which provides convenience for either small breaks during the day or before/after check-in and check-out.
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated/remodeled, and it looks GREAT! Staff was super-helpful and gave us great recommendations for dining in Lucca. Thanks/grazie!
Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you. We thoroughly enjoyed our stay at Hotel Ilaria. Your staff were always polite, cheerful and helpful. The snacks and prosecco in the hotel meant that we spoke to fellow guests and a very happy atmosphere was generated. The hotel was close to everything in Lucca that we wanted to see.
Stayed 5 nights in Mar 2025

10/10 Excellent

Thomas R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made extraordinary efforts to ensure that every aspect of our time there was outstanding including, when necessary, coordinating with outside vendors.
Stayed 3 nights in Feb 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel excellent staff a great hotel to stay at in lucca!!
Stayed 1 night in Nov 2024

10/10 Excellent

Erin

Liked: Staff & service, property conditions & facilities
Best hotel so far .. if you come to Lucca definitely this hotel is the one. Good location, good customer service, beautiful room
Stayed 2 nights in Dec 2024

10/10 Excellent

FABRIZIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of the city center closed to everything that you can possibly need
Stayed 9 nights in Feb 2025

8/10 Good

Cyndi

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was excellent and the staff was helpful and kind.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great and friendly staff, especially Claudia. Good location. Nice breakfast and afternoon apertivo. Room was comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location really friendly staff
As the title says this was the perfect place for us to stay in Lucca. You can borrow bikes from the hotel for free and cycle around the city and on the top of wall this was a fantastic little perk.
Stayed 1 night in Dec 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in Lucca. Very friendly staff and will be staying again the next time I visit
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and staff. Included breakfast , snacks and happy hour was nice while planning the day. If you want to go to Bobby Pizza be sure to make a reservation early on
Stayed 1 night in Dec 2024

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and atmosphere
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply amazing! The hotel itself is wonderful and well located. They offer an unbelievable complimentary snack and drinks' buffet all day long! The staff is very friendly and helpful. Definately, the best hotel of the whole trip!
Stayed 1 night in Nov 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great layout, convenient location in Lucca, breakfast was good.
Stayed 2 nights in Jul 2024