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"Un accueil excellent et flexible. Notre séjour a été tumultueux, entre trains retardés et enfant malade. Nous avons reçu un accueil et une empathie rare à trouver dans les établissements hôteliers de nos jours. J'aime les grandes maisons pour la valeur ajoutée aux séjours. Aucune maison 5* où j'ai logé n'a fait preuve de tant d'empathie et humanité. Cette maison m'a enseigné de revoir mes standards de snob. Etant du métier par héritage familial, je ne pèse pas mes mots. Un lieu emprunt d'amour par ceux qui le font vivre. Metci!"

"Amazing place "

"Loves the location. Across the street from the train station. Easy in and out to Zermatt. Lots of choices within walking distance for food and drinks."

"Excellent service, food and attentiveness. All staff were friendly and helpful. Will recommend. "

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"Easy checking, nice affordable place"

"One of the best hotel experiences of my life! From the friendly staff greeting us and treating us like VIPs, to the excellent food and unbelievable views, I would recommend this cozy getaway to everybody I can!"

"There was no water for two days, no way to flush toilets, wash hands, take a shower. Expedia was informed but did not react for 72 hours. No one offered even drinking water. The hotel advised Expedia guests needed to be moved but Expedia did not respond for 72 hours. The hotel provided a full refund but Expedia would not provide it to the customer despite receiving it from the company. "

"We booked this hotel at the last minute due to realizing a different hotel we had booked was much further from our destination than we thought. The staff were extremely friendly. When we told them that we would be checking out very early the next morning, they made us a packed lunch to take on our trip. We also received 20% off dinner at their on-property restaurant which ended up being the best meal of our trip. "