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"The grounds of the hotel are beautiful, and so are the views of the Pyrenees from the rooms. But, the best part of my stay was interacting with the wonderful people who worked at the hotel. The women at the front desk were friendly, knowledgable and professional. And the 2 managers that I met were the same. They gave me recommendations on where to stop on my way back to Lisbon and also made the hotel reservation for me! The staff was quick to help and did it with a smile. It was an excellent 3 nights and I would not hesitate to return. "

"The owner was incredibly helpful and worked hard to ensure our stay was great. "

"We booked this hotel online because of its location to the national park, and because it got such good reviews. We were shocked when we arrived and saw the condition of the rooms! Positives: *very nice staff *excellent coffee bar *good breakfast Negatives *This place is tired! It needs a major renovation. They've clearly put more effort into maintaining the outside than the inside *Our room was not very clean. There was debris on the floor and dust on the furniture. *The shower leaked so much that there was a huge puddle on the floor after every shower and we had to use our ration of towel to mop it up. *The room decor was hokey with fake rock wallpaper and some weird paper on the wall above the bed meant to evoke... not sure what. We were happy to check out - although we did greatly enjoy our time in the national park and some nice dinners at other restaurants."

"Great host and fantastic diner"

"Excellent choice. On par with 5 star ski hotels of haut savoie or chamonix. Very easy access to the ski lifts. A bit pricey but worths it"

"We did not stay at the Royal Tanau as it was closing for season end, but we were relocated to the Eurostar La Pleta, which was amazing overall. Very nice service, every detail very well looked after. Smooth van service to the ski lift"

"Perfect! Right on the slopes and close to everything! Good staff!"

"Hotel is in excellent condition and have great rooms. However, we were not satisfied with the overall service level at the Hotel. First we were not able to get a table in the main restaurant for dinner despite attempting to book several days in advance, this meant we were stuck with the buffet/ala carte option in the other restaurant. From the looks of it, it seems fine, however the taste was just not there at all in any of the dishes. The fish for main courses was way undercooked, and the meats were very cheap cuts and far from tender. In addition the level of service in regards to the ski lockers was undesirable and cost us a lot of time."

"excellent location and perfect for skiing "