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Hotel & Spa El Castell de Ciutat

4.0 star property
Riverwalk hotel with 2 restaurants and a full-service spa

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Photo gallery for Hotel & Spa El Castell de Ciutat

Indoor pool, outdoor pool
Indoor pool, outdoor pool
Junior Suite, Mountain View | Premium bedding, free minibar, in-room safe, individually decorated
Front of property
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Pool
  • Spa
  • Parking included
The current price is SAR 658
SAR 735 total
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double or Twin Room

Premium bedding, free minibar, in-room safe, individually decorated

Standard Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
TV
Premium bedding
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, Mountain View

Royal Suite, Mountain View | Premium bedding, free minibar, in-room safe, individually decorated

Royal Suite, Mountain View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
  • 98 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View | Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, Mountain View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
TV
  • 47 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Mountain View

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Double or Twin Room, Mountain View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
TV
Premium bedding
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Ctra. N 260 - Km 229, La Seu d'Urgell, Lleida, 25700

What's nearby

  • Torre Solsona - 6 min walk - 0.5 km
  • La Seu d'Urgell Cathedral - 19 min walk - 1.6 km
  • Diocesan Museum of Urgell - 20 min walk - 1.7 km
  • Aravell Golf - 8 min drive - 5.1 km
  • Naturlandia - 25 min drive - 23.8 km

Getting around

  • La Seu d'Urgell (LEU) - 17 min drive

Restaurants

  • ‪Arbeletxe - ‬13 min walk
  • ‪Bar Nou - ‬12 min walk
  • ‪Hotel Andria - ‬15 min walk
  • ‪La Mina - ‬15 min walk
  • ‪El Suis - ‬15 min walk

About this property

Hotel & Spa El Castell de Ciutat

Upscale hotel adjacent to a golf course
A poolside bar, a terrace, and designer stores on site are just a few of the amenities provided at Hotel & Spa El Castell de Ciutat. Tee up with amenities like golf lessons and a golf clubhouse at this hotel. Indulge in a Swedish massage, a manicure/pedicure, and a body wrap at WELLNESS & SPA EL CASTELL, the onsite spa. Be sure to enjoy lunch, dinner, and local cuisine at the two on-site restaurants. Enjoy the gym, as well as activities like archery. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a garden and a library.
You'll also find perks like:
  • An indoor pool and an outdoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), free bicycle rentals, and hot springs on site
  • Wedding services, laundry services, and 4 meeting rooms
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and free stocked minibars.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with bidets and free toiletries
  • 24-inch TVs with digital channels
  • Wardrobes/closets, daily housekeeping, and printers

Languages

Catalan, English, French, German, Italian, Spanish

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Front of property - evening/night

Parador de la Seu d'Urgell

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 171 reviews
The price is SAR 298
SAR 338 total
includes taxes & fees
27 Mar - 28 Mar
Parador de la Seu d'Urgell

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport and a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Restaurante Tapies
  • Restaurante Katia

Things to do

  • Archery
  • Designer stores
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Private picnics
  • Private winery tours
  • Sauna
  • Hot tub
  • Steam room
  • Wine tasting room
  • Winery release events

Family friendly

  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessions with a pro
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting rooms - 4

Outdoors

  • Garden
  • Nature reserve
  • Terrace

Spa

  • 2 hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hot springs open from 9:00 AM - 8:00 PM
  • Hot springs water temperature (Fahrenheit) - 90
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Stairway handrail height (inches): 43
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 24-inch TV
  • Digital channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Free minibar
  • Local meal delivery service

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Printer
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Cribs (infant beds) are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Property Registration Number HL-000475

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Hot springs access available from 9:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Castell Ciutat
El Castell Ciutat
El Castell Ciutat Hotel
El Castell Ciutat Hotel La Seu d'Urgell
El Castell Ciutat La Seu d'Urgell
El Castell De Ciutat Hotel La Seu d`Urgell
El Castell De Ciutat Spain/Catalonia
& Castell Ciutat Seu D'urgell
Hotel Spa El Castell de Ciutat
El Castell de Ciutat Relais Chateaux
Hotel & Spa El Castell de Ciutat Hotel
Hotel & Spa El Castell de Ciutat La Seu d'Urgell
Hotel & Spa El Castell de Ciutat Hotel La Seu d'Urgell

Frequently asked questions

Does Hotel & Spa El Castell de Ciutat have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hotel & Spa El Castell de Ciutat pet-friendly?

Yes, Hotel & Spa El Castell de Ciutat allows cats and dogs (limit 2 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel & Spa El Castell de Ciutat?

Self parking and valet parking are free at this property.

What time is check-in at Hotel & Spa El Castell de Ciutat?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel & Spa El Castell de Ciutat?

Check-out is at noon.

Where is Hotel & Spa El Castell de Ciutat located?

Situated on the riverwalk, this spa hotel is within 1 mi (2 km) of Torre Solsona, La Seu d'Urgell Cathedral, and Diocesan Museum of Urgell. Aravell Golf and Francoli Trail are also within 9 mi (15 km).

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Hotel & Spa El Castell de Ciutat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 56 out of 82 reviews
Rating 8 - Good. 18 out of 82 reviews
Rating 6 - Okay. 4 out of 82 reviews
Rating 4 - Poor. 1 out of 82 reviews
Rating 2 - Terrible. 3 out of 82 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location in the mountains within easy walk to town. Very close and easy drive for a day trip to Andora. Beautiful pool and wonderful steam room to enjoy after a day out touring . Staff couldn’t have been nicer or accommodating . Breakfast was excellent.
Stayed 3 nights in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Catalonia!
We stayed all over Catalonia and this was our favourite hotel by far. The views are simply breathtaking, the outside pool and jacuzzi are wonderful, the rooms are spacious and staff couldn’t do more to help us! The views alone make this hotel wonderful value! We left feeling fully relaxed and plan to come back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, amenities
What a gem. The staff are excellent, the food is fantastic, the property full of pleasant surprises. Wish we could have stayed longer!
Stayed 1 night in Aug 2024

6/10 Okay

zbigniew

Liked: Staff & service
Short stay
It Is very old hotel with no renovation The time stop 20 years at this hotel Location is very good The breakfast below average This hotel should be 2 stars not more
Stayed 2 nights in Jul 2024

10/10 Excellent

gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't do enough to help
The owner couldn't do enough for us when we didn't want to leave the hotel for some food as the children were tired. They created some simple light food options for us to enjoy on the beautiful terrace. The pools were amazing, so clean and the views were spectacular.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds of the hotel are beautiful, and so are the views of the Pyrenees from the rooms. But, the best part of my stay was interacting with the wonderful people who worked at the hotel. The women at the front desk were friendly, knowledgable and professional. And the 2 managers that I met were the same. They gave me recommendations on where to stop on my way back to Lisbon and also made the hotel reservation for me! The staff was quick to help and did it with a smile. It was an excellent 3 nights and I would not hesitate to return.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Enjoyed 2 nights. Positives: - Very friendly and helpful staff - Great location. The history of the hotel site is wonderful - The saunas were great - enjoyed the outside pool for a few hours. Great views from the pool deck - Room was a great size and nice view from the balcony. - Fantastic continental breakfast. Negatives: - Beds were far too firm for our liking. Of course, this is all in your personal preference but we had trouble getting comfortable. - The outdoor hot tubs were not “hot” during our stay and staff could not rectify the issue. Overall, this Would appear to be the best option in La Seu d’Urgell. Our understanding from the staff is that they have been open for about six months. There is some repairs to the roof ongoing, we heard nothing during our stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Ambiance magnifique spa agréable détente garantie
Stayed 2 nights in Dec 2024

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Notre séjour a été extraordinaire, nous reviendrons pour une nuit supplémentaire. L'hôtel est un ensemble complet ; la nourriture est superbe, le service du personnel est de première qualité, le spa est relaxant, les vues sont à couper le souffle. Honnêtement, nous recommandons vivement à tous ceux qui s'arrêtent dans la région ou dans les environs d'Andorre de réserver cet hôtel. Nous aimerions également remercier le personnel de la réception pour son aide lors de notre séjour et pour ses recommandations sur les endroits à visiter.
Stayed 2 nights in Dec 2024

10/10 Excellent

marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Super mooi hotel. Mooie ruime kamer.
Stayed 1 night in Sep 2024

10/10 Excellent

Berta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El jacuzzi exterior fantástico
Stayed 2 nights in Dec 2024

8/10 Good

Milton Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El GPS te dirige por otro lado, de noche llegar es complicado
Stayed 1 night in Nov 2024

10/10 Excellent

JUAN ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es 4 estrellas pero todo es de un hotel 5 estrellas superior
Stayed 3 nights in Oct 2024

10/10 Excellent

PHILIPPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Philippe
Très belle vue et situation. Excellent service et repas. Très bon vin également. Nous reviendrons certainement.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel charmant et bucolique, une belle découverte!
Stayed 1 night in Sep 2024

10/10 Excellent

berndt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel exceptionnel
Hotel tres agreable, personnel exceptionnel. Merci.
Stayed 1 night in Jul 2024

10/10 Excellent

ANGEL

Stayed 1 night in Jul 2024

8/10 Good

Karlheinz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Eloi

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Miri

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was closed. The Hotels.com Gold team failed
We arrived at the hotel to find it was closed.Notice on the door saying closed until 15 Sept 2021. I rang the Hotels. com Gold Team expecting them to sort a credit for this booking and for them to find us another hotel in the vicinity. The person answering the phone couldn't help and said he'd put me through to their rebooking team. After 40 mins of listening to on hold music...the line disconnected. I began the process again. I explained to the person answering the phone that I just spent 40 mins waiting to speak to the rebooking team,they apologized and said they'd put me through straight away...40 mins later the phone disconnected. I tried again,this time I asked for the agent to cancel my booking and refund me so I could make other arrangements. The said they could cancel the booking but there would be no refund as the date for free cancellation had past! I repeated the hotel is closed and I shouldn't be charged for anything. I was told the only thing he could do was put me through to the rebooking team. And guess what the phone disconnected after 40 mins . Nearly 3 hours after arriving at a closed hotel . I gave up on the Hotels.com Gold Team and made my own arrangements. Once settled in an open hotel I tried to contact hotels.com again on their chat system. The system said it couldn't help and they'd put me through to someone who could. Three days later and after leaving my phone number I'm still waiting a response..perhaps this review will prompt a response!
Stayed 1 night in Jul 2021

10/10 Excellent

Ingrid, Vilanova i la Geltru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor lugar para desconectar unos días,vistas panorámicas de toda La Seu Urgell
Stayed 2 nights in Oct 2020