Find Hotel with a Concierge in Valdivia

"Al reservar indicaba que incluía desayuno, lo mismo se especificó en el correo de respaldo de la reserva. Pero, al momento de registrarnos nos indicaron que no incluía el desayuno y que iban a consultar qué pasaba con lo ofrecido... también indicamos que el cable no funcionaba, preguntamos en más de 4 oportunidades por nuestros requerimientos y nada, no recibimos ni solución, ni explicación. Además, el baño olía asquerosamente, ni idea si era por falta de aseo o Mantencion. En resumen, lo malo...

"First we were assigned a room which had no resemblance to what I had booked. The shower and drains didn’t work. Coffee was awful. Lots of noice. Filthy floor. "

"The river view from the hotel is gorgeous. The room was really clean and housekeepers were friendly and alert to guests needs. The side of the hotel I was in it’s a bit old. Carpets are old but not a stain on them. Breakfast is included and parking is free. "