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Burrstone Inn, Ascend Hotel Collection

3.0 star property
Hotel in New Hartford with free breakfast and a fitness center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Burrstone Inn, Ascend Hotel Collection

Dinner served
Lobby
Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Billiards
Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
The price is SAR 424
SAR 479 total
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Hampton Inn and Suites New Hartford/Utica
Pool
Breakfast included
Pet friendly
Parking included
9.2 out of 10, Wonderful, (896)
The price is SAR 540
SAR 611 total
includes taxes & fees
25 Nov - 26 Nov
Hampton Inn and Suites New Hartford/Utica

About the neighborhood

Map
1777 Burrstone Rd, New Hartford, NY, 13413

What's nearby

  • Utica College - 8 min walk
  • Saranac Brewery - 5 min drive
  • Stanley Theater - 5 min drive
  • Utica Memorial Auditorium - 6 min drive
  • Mohawk Valley Community College - 8 min drive

Getting around

  • Utica Station - 6 min drive
  • Hancock Intl. Airport (SYR) - 57 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Pizza Boys - ‬14 min walk
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

Burrstone Inn, Ascend Hotel Collection

Hotel in the business district
A free breakfast buffet, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Burrstone Inn, Ascend Hotel Collection. The on-site restaurant, Beer Garden, features kids' meals and dinner. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • An electric car charging station, a ballroom, and a vending machine
  • Coffee/tea in the lobby, a banquet hall, and a billiards/pool table
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 100 rooms offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available weekdays 6:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Beer Garden

Things to do

  • Access to nearby outdoor pool
  • Billiards/pool table
  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Pool toys
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space (3792 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Utica
Holiday Inn Utica Hotel
Holiday Inn Utica Hotel New Hartford
Holiday Inn Utica New Hartford
Utica Holiday Inn
New Hartford Holiday Inn
Holiday Inn New Hartford Hotel New Hartford
Holiday Inn Utica
Burrstone Inn, Ascend Hotel Collection Hotel
Burrstone Inn, Ascend Hotel Collection New Hartford
Burrstone Inn, Ascend Hotel Collection Hotel New Hartford

Frequently asked questions

Does Burrstone Inn, Ascend Hotel Collection have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Burrstone Inn, Ascend Hotel Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 35 per pet, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at Burrstone Inn, Ascend Hotel Collection?

Self parking is free at this property.

What time is check-in at Burrstone Inn, Ascend Hotel Collection?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Burrstone Inn, Ascend Hotel Collection?

Check-out is at 11:00 AM.

Where is Burrstone Inn, Ascend Hotel Collection located?

Situated in the business district, this hotel is within 1 mi (2 km) of Utica College, Charles A Gaetano Stadium, and New Hartford Recreation Center. Mohawk Valley Health System - Marketing & Communications and Oneida County Historical Society are also within 3 mi (5 km).

Burrstone Inn, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 464 out of 1001 reviews" "
Rating 8 - Good. 320 out of 1001 reviews" "
Rating 6 - Okay. 125 out of 1001 reviews" "
Rating 4 - Poor. 53 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Luis

Stayed 1 night in Oct 2024

6/10 Okay

Lori

Stayed 2 nights in Oct 2024

10/10 Excellent

Quinten

Stayed 2 nights in Oct 2024

10/10 Excellent

Amar

Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Pamela

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a great value for the money. Clean and comfortable. The breakfast offered hot foods such as eggs, hashbrowns, and sausage. Coffee is always available in the lobby area. Very convenient to all shopping and close to main highways. Friendly staff. Would recommend.
Stayed 2 nights in Oct 2024

8/10 Good

Mary Jo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to arena
Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and restaurant
Stayed 2 nights in Oct 2024

4/10 Poor

Lola

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff are wonderful especially Dawn in the breakfast room and Rich at the bar. The hotel itself is dated. The rooms are very dark, the shower is useless (no pressure and falling off the wall), the towels may have been white at one time but now gray and thin, and the bed linen is cheap. There is maid service only every three days i.e. no rubbish collection, bed making or replacing coffee. The cups (paper) and glasses (plastic)are all wrapped in plastic. Breakfast is all served on paper plates, plastic cutlery and paper bowls and cups, luckily Dawn is lovely and welcoming. Drinks in the bar are all served in plastic. Not an eco-friendly hotel.
Stayed 8 nights in Sep 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this hotel. We stayed 1 night while we toured 2 colleges in the area and I was pleasantly surprised at how comfortable the beds were and the room amenities (shampoo, conditioner, body wash, etc.)
Stayed 1 night in Oct 2024

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Ronald

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This location was convenient for my purpose and was comfortable as I stayed here once before
Stayed 2 nights in Sep 2024

2/10 Terrible

Antonio

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was nonexistent. Felt like they didn't even acknowledge I was there. An imaginary bed would've been more comfortable.
Stayed 2 nights in Jul 2024

8/10 Good

Tracy, New Port Richey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some areas are starting to look a little worn. Could use some updating or replacement.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pub-style restaurant, great hamburgers. It was karaoke night in a college town, so festive atmosphere Friday night.
Stayed 1 night in Sep 2024

8/10 Good

Robert

Stayed 1 night in May 2024

10/10 Excellent

Edward

Stayed 1 night in Aug 2024

8/10 Good

Tricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a good stay. The staff was helpful and present. The hotel is in a business park so not a ton of close food options, however there is an on-site restaurant/bar (which is closed on Sundays). The rooms could use a few more accessible usb/outlets. In room TV options limited due to DirecTV/Disney dispute, perhaps change providers. Also, I had messaged the hotel prior to our stay through Expedia about a special request (my husband’s birthday was the day we checked in) and I did not receive any response/communication back from them. These are just noticed suggestions. As stated we did enjoy our stay overall.
Stayed 3 nights in Sep 2024

10/10 Excellent

Katherine

Stayed 5 nights in Aug 2024

8/10 Good

Lynne

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met our needs for our stay. Friendly staff. Good breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar
Stayed 1 night in Sep 2024

10/10 Excellent

joanne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean easy check in ok foof and free breakfast
Stayed 1 night in Aug 2024

8/10 Good

ZARAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. I stayed 3 days, 2 nights. It was a weekend. Nice pool area. Clean room. There was a random wet spot in the middle of the room on the carpet. Couldn’t figure out where it was coming from. It did dry up eventually though. Also the phone was not working for some reason. So I could not call down using the room phone to front desk, I had to use my own personal cell phone.
Stayed 2 nights in Aug 2024

2/10 Terrible

Daniel

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The waffle maker. The pool was filthy and the restaurant was not in full service with no wait staff and only a bartender. After waiting 25 minutes we were told "I am all alone so I do not know when I will get to you,"
Stayed 3 nights in Aug 2024