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"The hotel and my room was spotless, so clean. 5 minute walk from Estacon Intermodal de Bilbao, which is the main bus station, where you can catch busses to the airport and other cities / towns in Spain. (I went on a wonderful day trip to San Sebastian from there). The real stars of the hotel are Javier and Xavier, who work at the reception. They are such kind people, who went out of their way to help me on a regular basis with tips and ideas about what and where to explore, and each night they were keen to hear if I've enjoyed my day. I was so impressed with them. "

"ESPECTAKULAR "

"Great staff and awesome location. "

"The hotel was very centrally located, the staff, especially at check-in, very friendly efficient and helpful. There are plenty of options for eating and the tram, metro and bus/train station, all are within a 3 minute walk of the hotel. Our stay of 5 days would definitely have us returning a next time when in Bilbao. Beautifully designed as well."

"The quality and attentive service and hospitality of all staff members from concierge to reception to restaurant and room service. "

"beautiful hotel with quality service and excellent breakfast in the heart of bilbao"

"The staff were very helpful. "

"10 ⭐️ stay. Couldn’t be a better hotel than this. Absolutely everything was great - staff, rooms, location - all truly wonderful."

"We had only one day in Bilbao so wanted to be central and comfortable. The hotel was perfect - modern, friendly, very comfortable, and perfectly located. "