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"The staff was very helpful calling me taxis and even giving personal phone number to assist if i needed help."

"Very comfortable accommodations. The bedding was nice. The hotel is within walking distance to shopping, restaurants, and the Forbidden City."

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"Must stay at Four Seasons Hotel ! Welcoming, best customer service, convenient and whatever you need as a tourist. I am happy that I stayed there."

"I stayed at the property for one night and it was a beautiful facility and very well appointed. I wished I had been able to stay longer to enjoy it amenities. I would definitely stay at the hotel and recommend it highly to others."

"I want to extend my heartfelt thanks to the staff at Shangri-La Beijing for making my stay so enjoyable.Your care and attention truly made a difference. Special thanks to Zoe, David, and the amazing concierge team—you went above and beyond. You’ve definitely earned a loyal customer!"

"Due to the property being renovated, the entryway has been changed. Staffs are very very nice and professional people. The A/C works well "

"The rooms were clean and nice and the staff went out of their way to help us any time we needed assistance. The in-house breakfast experience was among the best we have had in our travels."

"Great hotel with lovely staff. Good breakfast with mix of Chinese and ‘western’ options. Pool is small but adequate. Gym facilities are good. There’s a Tube station about 10 mins walk from the hotel (near the Weston). But we just caught a cab via the DiDi App to all the sites. Way more comfortable. Concierge organised a Day return taxi to Badaling Great Wall for the 4 of us which worked out way cheaper than any of the ‘tours’ online. Word of advice is to plan your trips around the rush hour traffic in Beijing. There’s a small shopping mall about a 10 mins walk away. Has a variety of food stalls and a McDs. Overall, would very likely stay here again. "