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"The Hotel location was good. The hotel was clean & high class. The staff were very nice. The breakfast was great. I thank them for their hospitality "

"The hotel itself is beautiful. From the outside to the inside, the commun area and the rooms; everything is clean with a simple and elegant vibe to it. The breakfast offered is vast and with a lot of variety, delicious as everything else in Crete. Location wise, it's central and you can walk to the port from there. There are many restaurants around the area that are pure gems. The staff was super friendly and helpful. The downsides were the unstable WiFi. We were told the bottles of water in the mini fridge were complimentary and would be replenish daily but they were not, maybe they just forgot. And the handle of the bathroom door kept falling off. All minor inconveniences that did not really affect us for the short time we stayed. Overall, recommended."

"Although we had a great stay at Mitsis selection Laguna when booking this I booked a bungalow sea view , i felt I was cheated on the room rate because we ended up with a garden view / children play area , and looked nothing like what was advertised on the website . We queried this at reception which we were offered another room but to another garden view so it wasn’t worth the upheaval of our belongings but the receptionist took a contact number if an upgrade became available he would call us. Never got a call . At the end of our holiday we learnt that another couple got a free upgrade to a bungalow sea view with Jazzi because they weren’t happy with their view either so I was really disappointed that the cost of garden view room rate is less than what we paid for . apart from this we can’t fault the hotel , all staff were lovely and attentive food and drinks were great too "

"In my over 50 years of travel, lucky me, this has to be one of the best hotels I have ever had the pleasure of staying at. Wonderful food. Wonderful staff. Pure luxury. I cannot praise this place enough. Thank you Mitsis."

"Beautiful resort with super friendly and helpful staff. The water park looks amazing for kids (and adults too). Plenty of areas for adults to relax too. Only improvement is Netflix needs to be added to the TVs in bedrooms, the existing selection of mainly news channels is awful "

"Very clean and comfortable room. The livingroom with several seating areas and large screen tv was a big hit for us. The buffet breakfast was amazing. So many Cretan savory and sweet food that we might not have had if it weren’t for this breakfast buffet. Every staff member that we met was friendly and helpful. It was a great hotel to stay in Heraklion."

"Perfect for location to explore the city. We were there only for a night, and we enjoyed our stay, and the breakfast had many selections. "

"EVERYTHING SO CLEAN SERVICES SO GOOD BRECKFSAT GREAT"

"We stayed at Agapi Beach Resort from 27/10 to 03/11/24 for the third consecutive year. This place never fails to disappoint. Beautiful hotel complimented by the fantastic staff. The accommodation is lovely and cleaned thoroughly every day. The food is lovely and varied each day. As you walk around the hotel the grounds are immaculate with an array of trees, bushes, plants and flowers. Numerous pools dotted about. The beach is two minutes from the main complex. Beach towels provided every day. There are different places on the complex to eat. We can’t praise Agapi Beach Resort enough. Just something about the place that just makes us want to go back every year. Hopefully we will again in 2025. "