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Xambé

4.0 star property
Aparthotel with free parking, near Tulum National Park

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Xambé

Outdoor pool
Exterior
Grand Apartment | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Deluxe Suite | Living area | 55-inch Smart TV with digital channels
Deluxe Apartment | Private kitchen | Coffee/tea maker

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
The price is SAR 257
Price available on 03/11/2024

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Apartment

Deluxe Apartment | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Apartment

Highlights

Furnished balcony
Separate dining area
Private outdoor spa tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 145 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Apartment

Grand Apartment | Premium bedding, desk, blackout drapes, iron/ironing board

Grand Apartment

Highlights

Furnished patio
Yard
Separate dining area
Private pool
Private outdoor spa tub
Air conditioning
Connecting rooms available
Kitchenette
  • 210 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Apartment

Highlights

Furnished balcony
Separate dining area
Private outdoor spa tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 145 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Suite

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor spa tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Ceiling fan
Separate bedroom
Premium bedding
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Coffee/tea maker

Grand Suite

Highlights

Furnished patio
Yard
Separate dining area
Private pool
Private outdoor spa tub
Air conditioning
Connecting rooms available
Kitchenette
  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room | Premium bedding, desk, blackout drapes, iron/ironing board

Grand Room

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Ceiling fan
Separate bedroom
Premium bedding
  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Ceiling fan
Separate bedroom
Premium bedding
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor spa tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view
The Waves Tulum
Pool
Hot Tub
Spa
Pet friendly
8.4 out of 10, Very Good, (731)
The price is SAR 219
SAR 277 total
includes taxes & fees
3 Nov 2024 - 4 Nov 2024
The Waves Tulum

About the neighborhood

Map
Avenida Central, Aldea Zama, Tulum, QROO, 77765

What's nearby

  • Tulum National Park - 4 min drive
  • Tulum Beach - 8 min drive
  • Las Palmas Public Beach - 11 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Rossina Cafe - ‬9 min walk
  • ‪Carl's Jr. - ‬4 min drive
  • ‪El Galán Restaurante - Bar - ‬5 min drive
  • ‪Mercado Tulum - ‬5 min drive
  • ‪The OG´s Tulum - ‬5 min drive

About this property

Xambé

Aparthotel with free parking, near Tulum National Park
Along with an outdoor pool, this smoke-free aparthotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a banquet hall are onsite. Each apartment offers free WiFi, premium bedding, and a Smart TV with digital channels. A rainfall shower, a coffee/tea maker, and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
Xambé offers 28 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee/tea maker

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Toilet paper
  • Hair dryer
  • Towels provided
  • Free toiletries
  • Bathrobes
  • Soap
  • Shampoo

Entertainment

  • 55-inch Smart TV with digital service

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals exempt from fees
  • Pet friendly
  • MXN 1000 per accommodation per stay
  • 2 total pets
  • Pets allowed in specific rooms
  • Welcoming cats and dogs only
  • Deposit: MXN 1000 per stay
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Tile flooring in room
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Housekeeping (on request)
  • Window screens
  • Luggage storage
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • 24-hour front desk
  • Mobile key entry
  • Banquet hall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 28 rooms
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shambé
Xambé Tulum
Xambé Aparthotel
Xambé Aparthotel Tulum

Frequently asked questions

Does Xambé have a pool?

Yes, this property has an outdoor pool.

Is Xambé pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Xambé ?

Self parking is free at this property.

What time is check-in at Xambé ?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Xambé ?

Check-out is at noon.

Where is Xambé located?

Located in Zama, this aparthotel is 1.2 mi (1.9 km) from Tulum National Park and within 3 mi (5 km) of Tulum Beach and Tulum Mayan Ruins. Hunab Lifestyle Center and Dos Aguas Park are also within 2 mi (3 km).

Xambé Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 37 reviews" "
Rating 8 - Good. 6 out of 37 reviews" "
Rating 6 - Okay. 3 out of 37 reviews" "
Rating 4 - Poor. 3 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

9.0/10

Cleanliness

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jared

Liked: Cleanliness, property conditions & facilities
Amazing stay thank you!
Stayed 2 nights in Oct 2024

8/10 Good

ERICK

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is in a developing/construction area. The hotel itself is quite and the area as well. PLEASE be awared that no basic supplies are provided. The room had a coffee maker, but no coffee/sugar/creamer. There was a pitcher of water but no water is supplied. Only 1 roll of toilet paper was placed so we had to asked for another roll. The ONLY person that went above and beyond and made the experience worth it was the Receptionist, Monica Garcia!! She was extremely accommodating and made our visit pleasant. I would recommend this hotel but make sure you bring water and coffee supplies. Food wise, make sure you bring food. The shower head sprayers sprayed all over except down on me. The cold/hot water lever settings were backwards: cold was hot and hot was cold. Who I REALLY RECOMMEND it's the Receptionist! She's the best Receptionist ever!!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Nahje

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was amazing, we had so much space & it was beautifully designed. We got help with everything we needed. The location is up & coming so it isnt walkable but we got help with transportation around Tulum which helped our experience tremendously. We would definitely stay here again.
Stayed 4 nights in Sep 2024

4/10 Poor

Britney

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The water was cold every single day. I couldn’t take a proper shower because the shower head had the water flying everywhere. The people at the front desk always went missing and you would have to yell hello for a few minutes to find someone.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jairen

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

jason j

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and beautiful host. Super nice people. We had an amazing stay and can’t wait to return.
Stayed 5 nights in Jun 2024

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
The reception was amazing and the interaction with the staff of Xambé was so pleasant!
Stayed 3 nights in Jun 2024

8/10 Good

Jennifer, Cambridge

Liked: Cleanliness, amenities, property conditions & facilities
Brand new beautiful hotel. I loved that it was in a quiet area -- there's still construction happening nearby like most of Tulum but overall was a great stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

kourtney

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I lo ed staying here. It was my first time in tulum and wasnt sure what to expect. The hotel is an easy walk to several restaurants and 7-11. The property was clean with a cute little balcony, where we sat in the early mornings. The room was very comfortable with air conditioning and cieling fan. We actually got cold at night. The hosts were gracious. Rented us a scooter. Gave us recommendations and helped arrange taxis and car services whenever we needed. The pool area is nice and relaxing but because its open air, it needs to be cleaned just a bit as you will see a few leaves from trees but nothing crazy. Id definitely stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful modern room.
Stayed 1 night in May 2024

4/10 Poor

Promi

Traveled with partner
Disliked: Amenities
My partner and I booked the grand suite at this hotel which mentioned we would get the yard, pool AND outdoor spa tub. Upon check-in we were given just a normal apartment with a tub in the balcony. We tried to resolve the issue with the hotel for many days but they refused to give us the room we actually booked and stopped helping on getting a refund. Stay away from this hotel!! They have false advertisement and horrible communication. Save your money and go to a more reliable hotel.

10/10 Excellent

Omar Alexander

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is brand new, only 4 months old since it opened. The staff is extremely friendly and willing to help you by answering your questions or by simply confirming a taxi when needed. I would stay there again, the only con I didn't like is that the closest convenience store is "walking distance" but the roads are very confusing [we got lost].
Stayed 4 nights in Apr 2024

6/10 Okay

Toby

Traveled with partner
Customer service was great however bad location nothing is in walking distance a taxi to anywhere is 20$ we rented a scooter which was fun, the beach and downtown area are roughly 15-20mins away
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria, Briarwood

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful place to stay
Stayed 3 nights in Apr 2024

2/10 Terrible

Boris

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I was almost captured and extorted by cartel police. This place is unsafe. I was nearly killed and kidnapped.
Stayed 4 nights in Apr 2024

8/10 Good

Tracy

Liked: Room comfort
Quiet location, 15 min bike ride to beach Restaurant 10-15 min walk Room spacious, rooftop pool is great Staff are friendly and helpful Only negative thing to say is our room was only partially clean. Bathroom/toilet was dirty and garbage was full on arrival Restaurants in surrounding area are fairly expensive. Taxis are easy to get to go to beach. Beach roads are very congested but easy to get taxi back
Stayed 7 nights in Mar 2024

10/10 Excellent

Uyirendiren

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Tulum
Stayed 4 nights in Mar 2024

2/10 Terrible

Lindsay

Traveled with pets
Disliked: Amenities, property conditions & facilities
I got in and it was the first day for employee. He told me I couldn’t have the room that I booked because tigers would eat my dog. I think that I was the only person there that night. There were no other guests for my first 2 days. The place where hotel is located has a lot of construction so construction workers all over the place. Power went out for two days and I was alone so I felt very unsafe. There was no running water either during those two days. Two couples ended up showing up. There is no amenities. No shop. No coffee. I asked for water but they were out of that. Nobody speaks English. The place is very small. 4 floors with 4 rooms on each. I ended up leaving 2 days early and paying for a different hotel room to feel more safe. I guess you get what you pay for but underwhelmed.

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Quiet getaway for those looking for a more intimate jungle feel. Plenty of development in the area so be mindful that you still will be in a neighborhood that is actively undergoing construction. Would book again for multiple couples trips.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jabari

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved everything! Ill be back.
Stayed 2 nights in Mar 2024

8/10 Good

Kliti

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brand new and very nicely designed! The room was very clean when we first checked-in. Easy comunication with front desk through whatsapp. worth mentioning: if you book just book 1 bdrm, they might reserve the other part of the appartment to other guests which can be heard as if they are in your own room! This is an issue with the layout and guests can be heard a lot! So the design is that each floor has 4 big appartments with a kitchen, 2 bdrm and 2 bathrooms each. They are designed such that, 1 bdrm and bathroom can be seperated by a door and booked seperatly based on the reservations. If that is the case, the other half of the appartment can be reserved by other guests!
Stayed 6 nights in Jan 2024

6/10 Okay

lesa

Stayed 2 nights in Jan 2024

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very new property. Beautiful rooms and views. Amazing rooftop pool. Friendly and helpful staff. I would stay again!
Stayed 10 nights in Dec 2023

4/10 Poor

Saul, Ciudad de Mexico

Traveled with partner
Disliked: Cleanliness, amenities
Me dieron una habitación sucia, me cambiaron a otra con suciedades en el mini refrigerador. La limpieza de la habitación tiene un sobrecosto (considerable), lo que siempre está incluido en hoteles del mismo coste. Llegar es complicado, y al estar pegado a la selva entran muchos bichos.
Stayed 4 nights in Oct 2024