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Valhalla Residence by Biwa

3.5 star property
Aparthotel with free parking, near Cenote Calavera

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Photo gallery for Valhalla Residence by Biwa

Outdoor pool, sun loungers
Luxury Penthouse, 2 Bedrooms | In-room safe, individually decorated, individually furnished
Luxury Penthouse, 2 Bedrooms | Terrace/patio
Classic Apartment | Private kitchen | Full-size fridge, stovetop, espresso maker, coffee/tea maker
Outdoor pool, sun loungers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Laundry
  • Air conditioning
  • Kitchen
  • Barbecue grill
  • Parking included
The current price is SAR 369
SAR 456 total
includes taxes & fees
5 Mar - 6 Mar

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Apartment

Classic Apartment | Living area | 40-inch Smart TV with digital channels, TV

Classic Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 80 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Penthouse, 2 Bedrooms

Luxury Penthouse, 2 Bedrooms | Living area | 40-inch Smart TV with digital channels, TV

Luxury Penthouse, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 200 sq m
  • 2 bedrooms
  • 3 bathrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Pool View

Superior Apartment, 2 Bedrooms, Pool View | Living area | 40-inch Smart TV with digital channels, TV

Superior Apartment, 2 Bedrooms, Pool View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 125 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Balcony, Garden View

Family Apartment, 2 Bedrooms, Balcony, Garden View | Terrace/patio

Family Apartment, 2 Bedrooms, Balcony, Garden View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 125 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed, 2 Large Twin Beds and 1 Queen Sofa Bed

Similar properties

Exterior

Naala Tulum

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, (485)
The price is SAR 337
SAR 424 total
includes taxes & fees
5 Mar - 6 Mar
Naala Tulum

About the neighborhood

Map
C. Lirio Mz 20 Lt21 Esq. C. Palma, Tulum, QROO, 77760

What's nearby

  • Cenote Calavera - 5 min drive
  • Gran Cenote - 7 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Tulum Beach - 17 min drive
  • Playa Paraiso - 23 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Los Hidalguences - ‬17 min walk
  • ‪Asian Bodega - ‬4 min drive
  • ‪El Camello Jr - ‬4 min drive
  • ‪El Tio - ‬4 min drive
  • ‪Fondo de Bikini - ‬16 min walk

About this property

Valhalla Residence by Biwa

Aparthotel with free parking, near Cenote Calavera
Along with an outdoor pool, this smoke-free aparthotel has a meeting room and free use of bicycles. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. Each apartment features a kitchen with a refrigerator and a stovetop, plus free WiFi and a Smart TV with digital channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include an espresso maker and a TV. Housekeeping is available on request.
Valhalla Residence by Biwa offers 12 air-conditioned accommodations with espresso makers and safes. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 40-inch Smart televisions come with digital channels. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool and complimentary bicycles.

Languages

English, Spanish

Property amenities

Beach

  • Beach shuttle (surcharge)
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Sun loungers

Internet

  • Free WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Beach shuttle (surcharge)

Family friendly

  • Free crib/infant bed

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Espresso maker
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Freezer

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided
  • Soap

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 40-inch Smart TV with digital service

Outdoor areas

  • Terrace
  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • 1 meeting room
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Housekeeping (on request)
  • Luggage storage
  • Iron/ironing board (on request)
  • In-room massages
  • Mosquito nets
  • Front desk (limited hours)
  • Champagne service

Things to do

  • Free bicycle rentals on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 12 rooms
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 4400 per vehicle (roundtrip, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Valhalla By Biwa Tulum
Valhalla Residence by Biwa Tulum
Valhalla Residence by Biwa Aparthotel
Valhalla Residence by Biwa Aparthotel Tulum

Frequently asked questions

Does Valhalla Residence by Biwa have a pool?

Yes, this property has an outdoor pool.

Is Valhalla Residence by Biwa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Valhalla Residence by Biwa?

Self parking is free at this property.

What time is check-in at Valhalla Residence by Biwa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Valhalla Residence by Biwa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Valhalla Residence by Biwa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 4400 per vehicle applies.

Where is Valhalla Residence by Biwa located?

Situated in Tulum, this aparthotel is 1.7 mi (2.7 km) from Cenote Calavera and 2.9 mi (4.7 km) from Gran Cenote. Tulum Mayan Ruins and Playa Ruinas are also within 6 mi (10 km).

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Valhalla Residence by Biwa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 48 out of 54 reviews
Rating 8 - Good. 5 out of 54 reviews
Rating 6 - Okay. 0 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Oswaldo

Liked: Cleanliness, property conditions & facilities, communication
Really nice quiet place to stay.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kazi

Liked: Cleanliness, property conditions & facilities, communication
Its a beatiful.hotel in a quite area. Nice and big rooms with all your needs.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely place.
Stayed 8 nights in Jan 2025

8/10 Good

JAMIE

Liked: Cleanliness, property conditions & facilities, communication
Anntoinetta is very accommodating. My second visit to Valhalla Residence.Nice building and upkept.
Stayed 10 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
The reception of the staff and Antoinette were professional, kind and very helpful. The property is very quiet, safe, very beautiful and the rooms were very spacious. I look forward to my next trip there. I highly recommend the Valhalla Residence. Thank you! Steve
Stayed 1 night in Feb 2025

10/10 Excellent

Farhana

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hostess was REALLY nice and accommodative. She gave valuable recommendations for grocery stores/ restaurants that we liked.
Stayed 7 nights in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities, communication
It’s a beautiful place
Stayed 10 nights in Aug 2024

10/10 Excellent

Sari

Liked: Cleanliness, room comfort, communication
Best place in Tulum! Safe and Chill!
Dumbfounded, how beautiful this place was! I was just passing through for a few days in Tulum and it was a great place to land and the service was awesome!
Stayed 2 nights in Mar 2024

10/10 Excellent

Oswaldo

Liked: Amenities, property conditions & facilities, communication
Really nice place, quiet and super clean.
Stayed 6 nights in Mar 2023

10/10 Excellent

Parvin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice modern long stay residences. Full kitchen setup. good for family stays and group stays.
Stayed 1 night in Feb 2024

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place to stay and receptionist is caring and attentive to making sure you feel comfortable and explaining everything.
Stayed 1 night in Jul 2022

10/10 Excellent

enrique

Liked: Cleanliness, amenities, property conditions & facilities, communication
Its a beatiful hotel in a quite area. Nice and big rooms with all your needs. Includes kitchen and huge refrigerator
Stayed 1 night in Jan 2024

10/10 Excellent

venancio

Liked: Cleanliness, property conditions & facilities, communication
Antonietta, the manager, is the loveliest person. She went out of her way to make our stay a pleasurable one (specially after the Amira Central 305 fiasco). I recommend Valhalla Residence as your choice for a Tulum stay 👍
Stayed 1 night in Jul 2023

10/10 Excellent

Marie-Pierre

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and calm location. In a gated community. You need a car to get there. We had a quiet stay with our family, exactly what we were looking for, out of the buzz from Tulum. Near some awesome cenotes. The appartement is well furnishwd and really, but really clean. Strongly recommended.
Stayed 2 nights in Aug 2023

10/10 Excellent

Gregory

Liked: Cleanliness, room comfort, communication
Great residential apartments
Our family loved staying at Valhalla. It was a bit hard to find at first but easy after the first day. The rooms are large, clean and well-maintained. The pool is unusually large for a short-stay building. Antoinetta was a gracious and helpful on-site manager
Stayed 5 nights in Mar 2023

10/10 Excellent

Oswaldo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall, my stay was for 8 days and throughout those 8 days it was great. The rooms were clean and spacious. The receptionist was kind and made you feel welcome. It is especially best at night because there isn't really any noise to bother anyone who's stays. I had always felt safe staying here, the doors were secure and needed codes to get into them. Overall 10/10 place to stay in whenever you're in Tulum.
Stayed 8 nights in Aug 2022

10/10 Excellent

ramon

Liked: Cleanliness, property conditions & facilities, communication
Ok
Stayed 1 night in Mar 2024

10/10 Excellent

Si

Liked: Cleanliness, room comfort, communication
The place you will feel like you’re in your home!!
Everything around was perfect 100% From the owner ship to the las employees working there Antonieta manager super so friendly to Silvia so nice fast with smiles all the time and Jose the chofer for my pickup from airport was so professional and cordial I hire whole week for whatever I was needed And the most that feeling of security having a chofer know the job was like I having private secretary. And the main hotel wow! All employees there was like my friends of all time. It’s the owner Harold and Carlos his second in charge constantly there making sure everything was going well the POINT! Was so feeling good and satisfied I tried hand shake each one for their superb jobs in my last day give my appreciation!
Stayed 6 nights in Jan 2023

10/10 Excellent

Fabian Vargas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 7 nights in Jul 2024

10/10 Excellent

Flavio

Liked: Cleanliness, property conditions & facilities, communication

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Apr 2024

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Apr 2024

10/10 Excellent

delia

Liked: Cleanliness, room comfort, communication
Excelente hotel
Excelente lugar muy lindo y bien cuidado, muy amplio
Stayed 2 nights in Mar 2024

10/10 Excellent

Stanley

Liked: Cleanliness, property conditions & facilities, communication
Stayed 27 nights in Jan 2024

10/10 Excellent

Sumie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 3 nights in Dec 2023