Near Tulum National Park, Soles Mayas provides everything you need. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
An outdoor pool
Smoke-free premises and tour/ticket assistance
Room features
All guestrooms at Soles Mayas include perks such as air conditioning, in addition to amenities like free WiFi and free bottled water.
Other amenities include:
Bathrooms with rainfall showers and shampoo
Coffee/tea makers and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Onsite parking includes off-street options
Things to do
Outdoor pool
Family friendly
Outdoor pool
Guest services
Daily housekeeping
Front desk (limited hours)
Tour/ticket assistance
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Towels
Food and drink
Coffee/tea maker
Free bottled water
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets stay free
Children and extra beds
Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
Pool access available from 7:00 AM to 10:00 PM
Property is also known as
Soles Mayas Hotel
Soles Mayas Tulum
Soles Mayas Hotel Tulum
Frequently asked questions
Does Soles Mayas have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.
Is Soles Mayas pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Soles Mayas?
This property doesn't offer parking.
What time is check-in at Soles Mayas?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.
What time is check-out at Soles Mayas?
Check-out is at noon.
Where is Soles Mayas located?
Located in La Veleta, this hotel is within 1 mi (2 km) of Hospital de Tulum and Dos Aguas Park. Hunab Lifestyle Center and Tulum National Park are also within 3 mi (5 km).
Soles Mayas Reviews
Reviews
3.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We showed up on Christmas night, after a long search for the property since it is in a newer area of town and there are no street signs. After several stops for directions, we found the door but the lights were off and the door unlocked. We showed ourselves in because no one was there to greet us at reception. It was clearly under construction with tools everywhere, an empty pool with 18” of murky water. The rooms were unprepared and there were no linens on any of the beds. After walking around the dark building we had to seek other accommodations for the duration of the stay. It was clear that they were not anticipating guests but we never received any notification. We still have not received a reply to our email and we are hoping they do not charge our credit card. Sorely disappointed.
Jill
Stayed 2 nights in Dec 2019
8/10 Good
Eduardo
14 January 2020
Liked: Cleanliness, room comfort
En diciembre estaba en remodelacion, pero agradabl
Las instalaciones no están como se muestra en las fotos (están en remodelacion) , sin embargo el anfitrion Víctor nos proporcionó habitación extra para compensar el mal entendido entre hotel y hoteles.com
El hotel NO EXISTE!!! Están anunciando un establecimiento que es un edificio abandonado! Cuando llegamos las puertas estaban cerradas, todo el edificio a oscuras y no había nadie del personal allí, incluso las cámaras de seguridad estaban volteadas hacia arriba, el hotel claramente está cerrado al público!!! Exijo que se me reembolse mi dinero. Tuve que conseguir otro hotel de último minuto esa misma noche en plena nochebuena!