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Siete Deseos

3.0 star property
Comfortable hotel near Tulum National Park

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August 2024

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Exterior
Point of interest
Front of property - evening/night
Habuc | View from room
Dining
Reviews
8.0

Very good

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Pool
    PoolPool
  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Air conditioning
    Air conditioningAir conditioning
  • Parking included
    Parking includedParking included

Explore the area

Map
Av Coba entre Chedraui y La Cruz Roja, Carr. Tulum Boca (600m Chedraui), Tulum, QROO, 77710
  • Popular LocationTulum National Park10 min walk
  • AirportTulum, Quintana Roo (TUY)4 min drive
  • Popular LocationTulum Mayan Ruins7 min drive
  • Popular LocationPlaya Paraiso12 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

When we arrive, our booking in Expedia wasn't on their system, so we had to wait for a while. The room is good, a little...
Mar 19, 2020

Room options

View all photos for Habuc

Habuc | In-room safe, desk, iron/ironing board

Habuc

Highlights

Air conditioning
Ceiling fan
Private bathroom
In-room safe
Daily housekeeping
Desk
  • 55.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Amaite

View from room

Amaite

Highlights

Air conditioning
Ceiling fan
Private bathroom
In-room safe
Daily housekeeping
Desk
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Tulum

Siete Deseos is located in Tulum City Center, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Las Palmas Public Beach. Don't miss out on a visit to Xel-Há Park.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 10 min walk
  • Gran Cenote - 4 min drive
  • Tulum Mayan Ruins - 7 min drive
  • Las Palmas Public Beach - 10 min drive
  • Playa Paraiso - 12 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪La Coqueta - ‬7 min walk
  • ‪El Capitán - ‬1 min walk
  • ‪Carl's Jr. - ‬7 min walk
  • ‪Coati Café Tulum - ‬8 min walk

About this property

Siete Deseos

Hotel near Tulum National Park
Located close to Las Palmas Public Beach and Playa Paraiso, Siete Deseos provides free continental breakfast, a terrace, and a garden. In addition to a restaurant, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Tour/ticket assistance, luggage storage, and multilingual staff
Room features
All guestrooms at Siete Deseos boast comforts such as air conditioning, in addition to amenities like safes.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast
  • 1 restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Private bathroom
  • Shower
  • Towels

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 50

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Siete Deseos LHMG Hotel Tulum
Siete Deseos LHMG Hotel
Siete Deseos LHMG Tulum
Siete Deseos LHMG
Oten Tulum
Siete Deseos Hotel
Siete Deseos Tulum
Siete Deseos By LHMG
Siete Deseos Hotel Tulum

Frequently asked questions

Does Siete Deseos have a pool?

Yes, this property has an outdoor pool.

Is Siete Deseos pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Siete Deseos?

Self parking is free at this property.

What time is check-in at Siete Deseos?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Siete Deseos?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Siete Deseos provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Siete Deseos located?

Located in Tulum City Center, this hotel is 0.5 mi (0.9 km) from Tulum National Park and within 3 mi (5 km) of Tulum Mayan Ruins and Las Palmas Public Beach. Playa Paraiso and Gran Cenote are also within 3 mi (5 km).

Siete Deseos Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 42 out of 101 reviews" "
Rating 8 - Good. 36 out of 101 reviews" "
Rating 6 - Okay. 11 out of 101 reviews" "
Rating 4 - Poor. 7 out of 101 reviews" "
Rating 2 - Terrible. 5 out of 101 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
When we arrive, our booking in Expedia wasn't on their system, so we had to wait for a while. The room is good, a little smell of humidity but not bad. Big bed very comfortable, a/C working fine.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No hot water in the shower. No lights in garden over the night. No place to put soap and shampoo in the shower. Pool water is too cold. Breakfast is TERRBLE! Milk & White bread?? Really!? I won’t return to this “hotel” and I suggest to people find other options instead of this.
Stayed 1 night in Mar 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covers all the basics
The bed was comfortable, and the shower got hot water. The location was great, you can walk to both downtown and the beach from here. Hot coffee and toast doesn’t really qualify as breakfast, but it’s nice nonetheless. Thanks for having bikes to rent too.
Stayed 6 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
A cute place worth the price. Convenient location. Bikes were for an extra charge for staying guests. The shower ran weakly and took a while to get the hot water, and the sink didn't work correctly (we had to change a room). Staff was overall friendly and willing to assist, although not all of them.
Stayed 8 nights in Jan 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would not go again
The room smelled of mold and we felt trapped. there was blood on the sheets which we told them to chang but they didn’t for 4 days. the receptionists were completely uninterested in the guests and we were also sick for a day from the eggs from the breakfast. The pool was dirty and was not cleaned until the last day. Other common areas were dirty. Felt like no one cared about the hotel or its guest
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but lovely!
It was much cuter and better than I thought. Loved my staying there. Friendly staff and its near to the downtown, beach and many more. It would be nice if they could have WIFI in the pool area instead of the lobby as the lobby was so small (only two seats). It'd be nice if I could rest by pool and checking my emails, posting social media etc.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the staff and the bike rentals on property. The hotel was neatly kept and close to town center and the beach.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
Quiet property. Lot of mosquitoes in our room and a heavy smell coming from the water and canalisations.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I LOVEDDD THISSS HOTELLL !! The stafff is amazing. Thanks to Oliver I was able to find a place to stay after I found out my hote was close once I arrived to tulum. The hote is literary in the middle of every where. It’s beautiful overall. The breakfast was a big plus. They where there for anything I wanted and needed !! Very affordable too
Stayed 4 nights in Apr 2019

10/10 Excellent

Steve, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fantastic for such a low price. A definite upgrade over the local hostels. The location was convenient to just about everything in Tulum. The room was large and simple- a big comfy bed, A/C, a fan, some shelves, and a desk. The Wifi worked well both in the room and in the courtyard area. The floors are concrete, but we're very clean throughout my week long stay. The walls don't insulate sound very well, but even in my room next to the office, there was rarely anyone making any noise. There were quite a few mosquitoes in the room, and the had a feast, but friend of mine that stayed at a high end resort on the beach had the same issue. By far the best part was the staff. Raquel and Oliver really made me feel at home, wether they were making me free breakfast and tea in the morning after a great night of sleep, or greeting me at 7am after a long night of partying. I would stay there again, maybe requesting a room further towards the back of the property for a little more privacy. If you're looking for an inexpensive place to stay while you explore a of Tulum (pueblo, beach, cenotes, ruins), give them a shot. The money you save on the room can go a long way towards other activities in the area.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! The hotel is a great location. The complimentary breakfast was so delicious and convenient. Friendliest staff always so welcoming!
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was absolutely pleased with this hotel, the staff and our stay. My wife and I stayed in bungalow #4 upstairs. I called about two times prior to our arrival to confirm if the rooms had A/C and they were super kind. Upon arrivals the front desk was very accommodating and sweet. Oliver is my absolute favorite! He helped us throughout our entire stay and was super amazing! I will definitely be staying at this cute little hotel again!
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2019

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was ideal for our group of ten! We had 5 rooms and the hotel felt more like a rental home to us. We had the pool to ourselves the entire week, the staff was ready to help within a moments notice, and happy to do so! We asked for extra hand towels and toilet paper occasionally because we requested they not clean every day, and they were so so kind. The owner, Oliver, was the epitome of true hospitality! If every hotel owner cared about their staff and guests like he does, they’d all have great reviews. This hotel is not a big, pretentious resort- we were not looking for that. It’s a quaint, clean, unique group of hacienda style huts. Not ritzy, but again, very clean. You can hear a lot from the rooms so I would recommend bringing a white noise maker or downloading an app. Breakfast was simple- good coffee, pineapple juice, and a variety of egg choices (occasionally they even had pancakes). This breakfast was included with our stay. And the service was excepcional. Most of the staff didn’t speak a lot of English but made great efforts to communicate and this was so appreciated. When we left we actually felt so sad to leave our hotel because Oliver and his staff had become part of our little family and I think they enjoyed our goofyness. They made a point to tell our group how much they appreciated having us and how sad the hotel would be without us. Oliver said not every group treats them as well as we had and they thanked us for being very kind. LOVE THIS PLACE!!
Stayed 8 nights in Feb 2019

8/10 Good

Craig, Colorado

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is a pleasant affordable hotel in a good location to downtown, restaurants, and grocery store. Bike rental will get you to the beach area easily. Be prepared to speak more Spanish since the staff doesn’t speak much of anything else. One negative would be coffee isn’t served until 8. I would think for such a small hotel, coffee makers in each room would not be unreasonable. I would have rented one.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Jan 2019

10/10 Excellent

Tinysharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in 7 Deseos recently. The room was great, clean, and very comfortable. We had air conditioning in our room and hot water. We didn’t use the hotel pool but it looked clean. Oliver, the hotel concierge, was also great! Very helpful and friendly. Def recommend this place if you want a quaint, quiet place to stay.
Stayed 5 nights in Jan 2019

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort
Awesome, except if you need Wifi
This place has a really cool feel to it, definitely not like a normal hotel. The front desk staff are awesome and super friendly. The hotel has a dive shop, bike rental, and restaurant right beside it, which I'd definitely recommend checking out. The hotel is right near the archaeological zone and directly on the bike path for access to anywhere in the rest of the city. The only complaint is that the Wifi does not work at all, except in the restaurant or it also kind of works by the pool. In 2019, it's a little inexcusable to not have accessible wifi in hotel rooms. It's not like the place is really that large or would be hard to cover with a few additional access points. Happy with our stay here overall!
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 10 nights in Jan 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a great stay at siete deseos! the hotel is in an ideal location, close to both the beach area and the downtown. the room was very clean and comfortable and the shower always had hot water. the pool was kept free of leaves and debris and was great for a dip after a long day. breakfast was made to order in the mornings and delicious. staff was friendly and helpful as well. wifi is only in the public area, but we had no issue with that since we were there to disconnect, and the hotel is so small it was easy to go down to reception to check email. we would stay at siete deseos again next time we’re in tulum.
Stayed 3 nights in Jan 2019

8/10 Good

Leticia

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Stayed 3 nights in Dec 2018