Chetumal - Quintana Roo km 307, Tulum, QROO, 77766
What's nearby
Cenote Cristal - 6 min walk - 0.6 km
Gran Cenote - 8 min drive - 9.1 km
Tulum Mayan Ruins - 11 min drive - 8.4 km
Playa Paraiso - 13 min drive - 11.1 km
Tulum Beach - 15 min drive - 9.0 km
Getting around
Tulum Intl. Airport (TQO) - 39 min drive
Restaurants
Food Park - 4 min drive
La Combi del Chef - 4 min drive
El Camello Jr - 3 min drive
La Taqueria Pinches Tacos Shop - 4 min drive
Vaivén - 4 min drive
About this property
Sanctuary-Om Tulum
Hotel near Tulum National Park
Close to Gran Cenote, Sanctuary-Om Tulum has plenty to offer. Treat yourself to a hot stone massage or other spa services. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
Free self parking
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Things to do
Spa services
Guest services
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Front desk (limited hours)
Spa
Massage - deep-tissue
Massage - hot stone
Massage - Swedish
Massage - Thai
Accessibility
This property does not have elevators
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: USD 100 for check-in between 10:00 PM and 8:00 AM
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Important information
Optional extras
Late check-in fee: USD 100 for check-in between 10:00 PM and 8:00 AM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Property Registration Number Sanctuary-Om Tulum
We should mention
This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Sanctuary-Om Tulum Hotel
Sanctuary-Om Tulum Tulum
Sanctuary-Om Tulum Hotel Tulum
Frequently asked questions
Is Sanctuary-Om Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sanctuary-Om Tulum?
Self parking is free at this property.
What time is check-in at Sanctuary-Om Tulum?
Check-in start time: 2:30 PM; Check-in end time: 10:00 PM. Late check-in is available from 10:00 PM–
8:00 AM for a fee of USD 100.
What time is check-out at Sanctuary-Om Tulum?
Check-out is at 12:30 PM.
Where is Sanctuary-Om Tulum located?
Situated in Tulum, this hotel is within a 15-minute walk of Cenote Cristal and Cenote Escondido. Hospital de Tulum is 2.9 mi (4.7 km) away.
Sanctuary-Om Tulum Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.