Sanctuary-Om Tulum

2.0 star property
Hotel in Tulum with free parking

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sanctuary-Om Tulum

Exterior
Room
KIN (SUN)
Living area
Terrace/patio

Reviews

5.0 out of 10

Popular amenities

  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Room options

METZI (MOON)

Highlights

Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

KIN (SUN)

Highlights

Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

AKNA (ABUNDANCE GODDESS)

Highlights

Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

IX CHEL (LOVE GODESS)

Highlights

Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

ZYANYA (ETERNAL GODDESS)

Highlights

Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
Chetumal - Quintana Roo km 307, Tulum, QROO, 77766

What's nearby

  • Cenote Cristal - 6 min walk - 0.6 km
  • Gran Cenote - 8 min drive - 9.1 km
  • Tulum Mayan Ruins - 11 min drive - 8.4 km
  • Playa Paraiso - 13 min drive - 11.1 km
  • Tulum Beach - 15 min drive - 9.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 39 min drive

Restaurants

  • ‪Food Park - ‬4 min drive
  • ‪La Combi del Chef - ‬4 min drive
  • ‪El Camello Jr - ‬3 min drive
  • ‪La Taqueria Pinches Tacos Shop - ‬4 min drive
  • ‪Vaivén - ‬4 min drive

About this property

Sanctuary-Om Tulum

Hotel near Tulum National Park
Close to Gran Cenote, Sanctuary-Om Tulum has plenty to offer. Treat yourself to a hot stone massage or other spa services. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • Free self parking

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Spa services

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • This property does not have elevators

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: USD 100 for check-in between 10:00 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Late check-in fee: USD 100 for check-in between 10:00 PM and 8:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Property Registration Number Sanctuary-Om Tulum

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sanctuary-Om Tulum Hotel
Sanctuary-Om Tulum Tulum
Sanctuary-Om Tulum Hotel Tulum

Frequently asked questions

Is Sanctuary-Om Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctuary-Om Tulum?

Self parking is free at this property.

What time is check-in at Sanctuary-Om Tulum?

Check-in start time: 2:30 PM; Check-in end time: 10:00 PM. Late check-in is available from 10:00 PM– 8:00 AM for a fee of USD 100.

What time is check-out at Sanctuary-Om Tulum?

Check-out is at 12:30 PM.

Where is Sanctuary-Om Tulum located?

Situated in Tulum, this hotel is within a 15-minute walk of Cenote Cristal and Cenote Escondido. Hospital de Tulum is 2.9 mi (4.7 km) away.

Sanctuary-Om Tulum Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Daniel, Woodinville

Traveled with partner
Stayed 3 nights in Feb 2023

4/10 Poor

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service
Tiene muchas cosas que mejorar
Stayed 2 nights in Feb 2023