Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 9:30 AM - 5:00 PM
Front desk staffed during limited hours
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
We should mention
This property does not have elevators
Property is also known as
Nuée Hotel & Beach Club Hotel
Nuée Hotel & Beach Club Tulum
Nuée Hotel & Beach Club Hotel Tulum
Frequently asked questions
Does Nuée Hotel & Beach Club have a pool?
Yes, this property has an outdoor pool.
Is Nuée Hotel & Beach Club pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Nuée Hotel & Beach Club?
This hotel doesn't offer parking.
What time is check-in at Nuée Hotel & Beach Club?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Nuée Hotel & Beach Club?
Check-out is at 11:00 AM.
Where is Nuée Hotel & Beach Club located?
Located in Tulum City Center, this hotel is 0.5 mi (0.8 km) from Dos Aguas Park and 2 mi (3.3 km) from Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 1 mi (2 km).
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Nuée Hotel & Beach Club Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nice small hotel. Well located, clean, spacious rooms and a nice rooftop.
Just make sure someone will be there at your arrival. Late afternoon/night most probably no staff will be at tge property.
Pedro
Stayed 3 nights in Jun 2024
6/10 Okay
Geronimo
24 September 2024
Liked: Amenities
Not comfortable at all, shower has problems, construction kind of weird
Muy mala experiencia, no deberia considerarse hotel. Esta casi en obra negra. No limpian la habitación. El agua es muy fria. Solo hay personal de recepción cuando entras, despues no hay quien te atienda, intente llamar varias veces por telefono y no respondieron. Enfrente hay una cantina y nodejan descansar. Pésimo!
Enrique
Stayed 3 nights in Nov 2024
6/10 Okay
Oscar Adolfo
14 January 2025
Disliked: Cleanliness, staff & service
El lugar muy agradable pero en temas de limpieza nunca fueron ha realizar el aseo y estuvimos 5 días, se pidió en el 3 día y nunca fueron hacer el aseo a la recámara
I just said a whole bunch it seems to have disappeared. I will call to explain what happened the truth is they said I had an attitude problem because the door was consistently not opening for me or them. Also there was no hot water in the shower and no hot tub that was hot or ready. I was directed to more than one tub. None of them would be considered a hot tub. The water was simply not even available this morning and they were Sort of nice but mostly not able to take care of things as they went. It was over three hours before I was able to get into a warm tub and my shower only worked later and when it did work, it turned off very quickly