MAYA Apartments Tulum

3.0 star property
Aparthotel with free parking, steps from Tulum Beach

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December 2024

Photo gallery for MAYA Apartments Tulum

Restaurant
Exterior
Exterior
Penthouse, 2 Queen Beds, Balcony, Pool View | Premium bedding, minibar, iron/ironing board, free WiFi
Apartment, 2 Queen Beds, Pool View | Premium bedding, minibar, iron/ironing board, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

Apartment, 2 Queen Beds, Pool View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Kitchen
Refrigerator
Premium bedding
Ceiling fan
Private bathroom
  • 90 sq m
  • Studio
  • Sleeps 4
  • 2 Queen Beds

Apartment, 1 Queen Bed, Balcony, Pool View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Kitchen
Refrigerator
Premium bedding
Ceiling fan
Deep soaking bathtub
  • 90 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

Penthouse, 2 Queen Beds, Balcony, Pool View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Kitchen
Refrigerator
Premium bedding
Ceiling fan
Deep soaking bathtub
  • 80 sq m
  • Studio
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
QROO 15, Carretera Tulum Boca Paila 9.7 Km, Tulum, QROO, 77760

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 16 min walk
  • SFER IK - 6 min drive
  • Tulum Mayan Ruins - 16 min drive
  • Playa Paraiso - 22 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬13 min walk
  • ‪Hartwood - ‬12 min walk
  • ‪La Taqueria - ‬4 min walk
  • ‪Arca - ‬12 min walk
  • ‪Tulumunchies - ‬6 min walk

About this property

MAYA Apartments Tulum

Aparthotel with free parking, steps from Tulum Beach
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. Each apartment features free WiFi, free wired Internet, and a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include a balcony and a minibar.
MAYA Apartments Tulum offers 3 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

This Tulum aparthotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and complimentary toiletries. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Massages

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • 1 restaurant
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding

Bathrooms

  • Hair dryer (on request)
  • Free toiletries

Living spaces

  • Dining room

Outdoor areas

  • Balcony or patio
  • Garden

Comfort

  • Air conditioning
  • Ceiling fan

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board (on request)
  • 24-hour front desk
  • Free bottled water

Things to do

  • Scuba diving on site
  • Snorkeling on site
  • Bicycle rentals on site
  • Fishing on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 200.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Villas Sirenas Tulum Aparthotel
Villas Sirenas Aparthotel
Villas Sirenas
Villas Sirenas Tulum
SIRENAS Tulum Beach Zone
MAYA Cabañas Cenote Tulum
MAYA Apartments Tulum Tulum
MAYA Apartments Tulum Aparthotel
MAYA Apartments Tulum Aparthotel Tulum

Frequently asked questions

Does MAYA Apartments Tulum have a pool?

Yes, this property has an outdoor pool.

How much is parking at MAYA Apartments Tulum?

Self parking is free at this property.

What time is check-in at MAYA Apartments Tulum?

Check-in start time: 3 PM; Check-in end time: 10:00 PM.

What time is check-out at MAYA Apartments Tulum?

Check-out is at noon.

Does MAYA Apartments Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 200.00 per vehicle applies.

Where is MAYA Apartments Tulum located?

Located in Zona Hotelera, this aparthotel is within 1 mi (2 km) of Ven a la Luz Sculpture, Tulum Beach, and Sian Ka'an Biosphere Reserve. Playa Akun and SFER IK are also within 3 mi (5 km).

MAYA Apartments Tulum Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 4 out of 14 reviews" "

7.4/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Julia

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really sweet villas...bed was comfortable, villas were clean. Helpful help. Hot water for a shower was a challenge but we managed. Restaurants around the Villas were great. For the money it’s a great place to stay... it has a nice deck for relaxing.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Great location. Detective in advertising with beach access - there was no private access to the beach and no beach cabanas provided. Internet was not the best, and holes in the roof led to a swarm of mosquitos every night. Great price but should have been more truthful about the real features of the property.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly manager, close to everything, very spacious rooms, surprising design, AC!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has great value. And the staff is very kind. Recommend.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Other than the picture suggests it doesn't have any beach access. The property is pretty run down. Outside is a little kitchen but neither the stove nore the microwave are working. So not coffee in the morning. I have never received an answer on my question how to get to Tulum from Cancun either. The location is not bad and you can use the next door hotel "Nest" with a minimum consumption of 50$ for the beach. An interesting and scary fact was that in 2 days in a row we woke up next to an almost dead scorpion in the bed room.
Stayed 3 nights in Apr 2019

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
Very kind hosts and cozy garden.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this place is worth the price. It’s in a great location and the room I stayed in was very clean. There are a few things that were rather annoying. The address on Expedia took me to a completely different place (and yes I clicked map and directions). The place I went to, someone had to search this place for me on their computer and I finally found it. Secondly, there’s no direct beach access from the place itself. You have to go to another hotel to access their beach front. All worked out and I wasn’t charged a fee to sit on the beach at the other resort but I was under the impression that this place had its own walkout. Lastly, there was no note card or paper showing WiFi, contact information of the owner or staff, or any other important information. Since there’s not front desk, I didn’t know how to get ahold of anyone for towels or in case of an emergency unless the owner was out and about on the property. I really did enjoy my stay and I would probably stay here again given the price point and how close it is to all of the fun spots and good restaurants. There was a kitchen in my room and enough space for 5 people. It’s also a REALLY clean space. It’s great for those who want to stay somewhere that’s above average.
Stayed 5 nights in Dec 2018

2/10 Terrible

Verified traveler

Stayed 4 nights in Sep 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Keine Aircondition, Pool defekt, Balkon nicht betretbar, Bild nicht von Sirenas .. Schlicht Betrug!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

ADRIANA CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo lugar
El lugar es bonito, no tiene acceso a la playa pero sus habitaciones son super lindas y cómodas.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Linda la Villa y cómodos los espacios. Una lástima que no tenga accesibilidad sencilla hacia la playa.
Stayed 1 night in Sep 2018

2/10 Terrible

Éric

Liked: Staff & service
Disliked: Room comfort
Tulum est insupportable pour nous
Tulum est une zone touristique comme on déteste. Nous n avons passé qu' une nuit. 15 à 20 km d hôtels et de clubs fermés par des remparts de 3m. Certains avec des mirador. De rares accès à la mer. La personne qui nous a accueilli à fait sont possible. Ce que nous avons vu de Cancun à Tulum était insupportable. Cozumel et Majahual étaient mieux.
Stayed 1 night in Aug 2018