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Kataleya

2.5 star property
Hotel with free parking, near Tulum National Park

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Photo gallery for Kataleya

Exterior
Deluxe Apartment | In-room safe, free WiFi, bed sheets
Reception
Exterior
Spa

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Room options

View all photos for Deluxe Apartment, Pool View

In-room safe, free WiFi, bed sheets

Deluxe Apartment, Pool View

Highlights

Balcony or patio
Private pool
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
5 bedrooms
Hair dryer
  • Sleeps 14
  • 3 King Beds, 4 Queen Beds and 2 Twin Sofa Beds

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, free WiFi, bed sheets

Deluxe Apartment

Highlights

Balcony or patio
Separate dining area
Private pool
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, Pool View

Deluxe Apartment, Pool View | In-room safe, free WiFi, bed sheets

Deluxe Apartment, Pool View

Highlights

Balcony or patio
Private pool
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
5 bedrooms
Hair dryer
  • Sleeps 14
  • 3 King Beds, 4 Queen Beds and 2 Twin Sofa Beds

View all photos for Luxury Apartment

In-room safe, free WiFi, bed sheets

Luxury Apartment

Highlights

Balcony or patio
Private pool
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
3 bedrooms
Hair dryer
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, free WiFi, bed sheets

Deluxe Apartment

Highlights

Balcony or patio
Private pool
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
2 bedrooms
Hair dryer
  • Sleeps 6
  • 1 King Bed, 1 Twin Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, free WiFi, bed sheets

Deluxe Apartment

Highlights

Balcony or patio
Private pool
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
3 bedrooms
Hair dryer
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, free WiFi, bed sheets

Deluxe Apartment

Highlights

Balcony or patio
Private pool
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
3 bedrooms
Hair dryer
  • Sleeps 8
  • 4 King Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, Pool View

Deluxe Apartment, Pool View | In-room safe, free WiFi, bed sheets

Deluxe Apartment, Pool View

Highlights

Balcony or patio
Private pool
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
5 bedrooms
Hair dryer
  • Sleeps 14
  • 3 King Beds, 4 Queen Beds and 2 Twin Sofa Beds

View all photos for Deluxe Apartment, Pool View

Deluxe Apartment, Pool View | In-room safe, free WiFi, bed sheets

Deluxe Apartment, Pool View

Highlights

Balcony or patio
Private pool
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
3 bedrooms
Hair dryer
  • Sleeps 7
  • 1 Twin Bed, 1 Queen Bed, 2 King Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
Av Concejo Ciudadano,, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 12 min walk - 1.0 km
  • Tulum Mayan Ruins - 7 min drive - 4.5 km
  • Las Palmas Public Beach - 10 min drive - 4.3 km
  • Tulum Beach - 12 min drive - 5.0 km
  • Playa Paraiso - 13 min drive - 5.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Rossina Cafe - ‬9 min walk
  • ‪Carl's Jr. - ‬9 min walk
  • ‪Pescaderia Estrada - ‬10 min walk
  • ‪Escama - ‬13 min walk
  • ‪El Capitán - ‬16 min walk

About this property

Kataleya

Hotel near Tulum National Park
Located close to Gran Cenote, Kataleya has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
Room features
All guestrooms at Kataleya include perks such as private pools and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • Balconies or patios, kitchenettes, and full-sized refrigerators/freezers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Full-sized refrigerator
  • Kitchenette
  • Microwave
  • Outdoor pool

Guest services

  • Housekeeping (on request)

Accessibility

  • This property does not have elevators

More

  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

Outdoor space

  • Balcony or patio

More

  • Private pool
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 750 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: MXN 800 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Kataleya Hotel
Kataleya Tulum
Kataleya Hotel Tulum

Frequently asked questions

Does Kataleya have a pool?

Yes, this property has an outdoor pool.

Is Kataleya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kataleya?

Self parking is free at this property.

What time is check-in at Kataleya?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Kataleya?

Check-out is at 11:00 AM.

Where is Kataleya located?

Located in Zama, this hotel is within a 15-minute walk of Hunab Lifestyle Center and Tulum National Park. Tulum Mayan Ruins is 2.4 mi (3.8 km) away.

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Kataleya Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

6.0/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Josephine

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel but misleading information online
The stay itself was great although misleading information provided via hotels.com. I thought I had purchased a large suite with five bedrooms however, instead I was provided with one suite on the first floor with three bedrooms and a second suite on the fourth floor of the hotel with three bedrooms so our group of eight girls had to separate when sleeping. Additionally, there was no housekeeping or room service options. The hotel is located in a safe and secured, but dirt road area in a one-way complex That made getting in and out a bit tedious, however it was safe. Lastly, unfortunately, my booking company Rotamundos, Shockingly provided me with the incorrect check-in information and I ended up staying in a completely different villa for my first night. It was very unorganized to say the least. Had I known all of this I probably would have referred to stay at a more traditional style hotel with room service and food as well as Bell hop on site, etc. just for comfort, especially when traveling with a large group or small children.
Stayed 3 nights in Oct 2024