Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Tzalam Tulum Hotel
Hotel Tzalam Tulum Tulum
Hotel Tzalam Tulum Hotel Tulum
Frequently asked questions
Is Hotel Tzalam Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Tzalam Tulum?
Self parking and valet parking are free at this property.
What time is check-in at Hotel Tzalam Tulum?
Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Hotel Tzalam Tulum?
Check-out is at noon.
Where is Hotel Tzalam Tulum located?
Located in Zona Hotelera, this hotel is within 1 mi (2 km) of Ven a la Luz Sculpture, Tulum Beach, and Sian Ka'an Biosphere Reserve. SFER IK and Playa Akun are also within 3 mi (5 km).
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Hotel Tzalam Tulum Reviews
Reviews
4.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This property is not ready for occupancy as it is still under construction. The property is on the jungle side of the main road in Tulum & WAY back in the jungle. It is a 5 minute walk down a dirt road from the "hotel" to the main road. It is barely lit at night which made for scary walks at night, especially alone. We also had to carry/roll our suitcases down this dirt road upon checking out. The property and rooms also DO NOT have wifi as stated. The shower had no privacy as the windows were clearly visible to the outdoors - I had to shower in my bathing suit every day. No hairdryer in room as well, very dim lighting at night. Overall a very disappointing experience and will be requesting a refund as this property did not offer what was expected.