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Hotel Shibari Tulum - Restaurant & Cenote Club

5.0 star property
Adults-only hotel with 2 outdoor pools and a full-service spa

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Photo gallery for Hotel Shibari Tulum - Restaurant & Cenote Club

View from room
Reception
2 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, sun loungers
Saastal Jungle View Plunge Pool | Premium bedding, pillowtop beds, minibar, in-room safe
2 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Spa
The current price is SAR 1,216
SAR 1,609 total
includes taxes & fees
11 May - 12 May

Room options

View all photos for Shizen Garden View Plunge Pool

View from room

Shizen Garden View Plunge Pool

Highlights

Private plunge pool
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillowtop bed
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tsuri Jungle View Deluxe

Premium bedding, pillowtop beds, minibar, in-room safe

Tsuri Jungle View Deluxe

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillowtop bed
Bathrobes
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Saastal Jungle View Plunge Pool

Balcony

Saastal Jungle View Plunge Pool

Highlights

Private plunge pool
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillowtop bed
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Shibari Grand Cenote Front

Shibari Grand Cenote Front | Balcony

Shibari Grand Cenote Front

Highlights

Private plunge pool
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillowtop bed
Bathrobes
  • 74 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Yaakun Grand Cenote View

Yaakun Grand Cenote View | Balcony view

Yaakun Grand Cenote View

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillowtop bed
Bathrobes
Rainfall showerhead
  • 74 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suki Garden View Deluxe

Suki Garden View Deluxe | Balcony view

Suki Garden View Deluxe

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillowtop bed
Bathrobes
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 4 min walk - 0.4 km
  • SFER IK - 4 min drive - 3.0 km
  • Tulum Mayan Ruins - 14 min drive - 9.9 km
  • Playa Paraiso - 17 min drive - 6.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 115 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬7 min walk
  • ‪Checkpoint Ciao - ‬3 min walk
  • ‪Chambao - ‬6 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬2 min walk
  • ‪Taboo Beach Club - ‬6 min walk

About this property

Hotel Shibari Tulum - Restaurant & Cenote Club

Luxury hotel near Tulum Beach
Take advantage of a swim-up bar, a poolside bar, and a terrace at Hotel Shibari Tulum - Restaurant & Cenote Club. Indulge in a deep-tissue massage, a body scrub, and a body wrap at Kan Spa, the onsite spa. The on-site international cuisine restaurant, ATTA, offers breakfast, brunch, and dinner. In addition to designer stores on site and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • 2 outdoor pools with sun loungers, pool umbrellas, and a lifeguard on site
  • Valet parking (surcharge), concierge services, and luggage storage
  • Massage treatment rooms, a front-desk safe, and a 24-hour front desk
  • A gift shop, tour/ticket assistance, and outdoor furniture
  • Guest reviews speak highly of the helpful staff
Room features
All 64 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like wet bars and laptop-compatible safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 70-inch Smart TVs with satellite channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

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SAR 1,479 total
includes taxes & fees
11 May - 12 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 5 per day)
  • Valet parking on site (USD 5 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ATTA

Things to do

  • 2 outdoor pools
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per day
  • Service fee: USD 17 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 5 per day
  • Valet parking fee: USD 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number ICA1912108R8

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Shibari Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel
Hotel Shibari Tulum - Restaurant & Cenote Club Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum

Frequently asked questions

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–6:00 PM.

Is Hotel Shibari Tulum - Restaurant & Cenote Club pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Shibari Tulum - Restaurant & Cenote Club?

Self parking is available for USD 5 per day. Valet parking is available for USD 5 per day.

What time is check-in at Hotel Shibari Tulum - Restaurant & Cenote Club?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Shibari Tulum - Restaurant & Cenote Club?

Check-out is at noon.

Where is Hotel Shibari Tulum - Restaurant & Cenote Club located?

Located in Zona Hotelera, this luxury hotel is within 1 mi (2 km) of Ven a la Luz Sculpture and Tulum Beach. SFER IK and Sian Ka'an Biosphere Reserve are also within 3 mi (5 km).

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Hotel Shibari Tulum - Restaurant & Cenote Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 179 out of 218 reviews
Rating 8 - Good. 20 out of 218 reviews
Rating 6 - Okay. 9 out of 218 reviews
Rating 4 - Poor. 6 out of 218 reviews
Rating 2 - Terrible. 4 out of 218 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property that is conveniently located.
Stayed 4 nights in Apr 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! So beautiful and relaxing. Highly recommended.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Literally my favorite hotel!! So special and beautiful. Great location and the staff were amazing

10/10 Excellent

Danyely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! The best staff I have ever encountered in a hotel. Will definitely be back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
The cenote is amazing, , the decor very in tune with the tulum upscale vibe.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t wait to come back!
Stayed 5 nights in Mar 2025

10/10 Excellent

Colby Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, saw some other while there and this is definitely the one to stay at. Loved it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing resort right in the middle of the jungle 😍
Stayed 1 night in Jan 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing time staff was very friendly
Stayed 7 nights in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time here and will do it again! Love this place and the staff is always so helpfu, friendly and accommodating. Definitely a wellness retreat
Stayed 3 nights in Nov 2024

10/10 Excellent

Abby

Liked: Staff & service, property conditions & facilities
Loved this hotel — amazing amenities, staff couldn’t have been more attentive and accommodating & provided exceptional service
Stayed 5 nights in Jan 2025

4/10 Poor

James

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Yikes. Beautiful property in an excellent location with terrible service overall. The property is mostly empty of hotel guests but the pool/Cenote area is full of people who buy day passes for like $30USD and take the best areas around the cenote. There is absolutely zero reason to stay here at the hotel as a guest as the people on day passes seem to be treated better than guests actually staying at the hotel. I would definitely pass on booking this hotel ever again but might buy a day pass next time I'm in Tulum.
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice facility
Stayed 4 nights in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and amenities were excellent, perfect for a relaxing time. The food was delicious as well, props to the chef
Stayed 2 nights in Nov 2024

10/10 Excellent

Yvon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. Staff was really friendly. The did is excellent. The only thing that is annoying is the music around the cenote. It’s loud and very annoying. Hope they will change the type of music and try to reduce the volume
Stayed 7 nights in Feb 2025

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Rov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an amazing ambience, great music by the cenote, amazing food, really friendly staff. A lot of attention has been given to the design and aesthetic of the rooms and the hotel public area. The hotel made us feel immersed in a jungle garden as everything is well maintained. Hotel is also close to many restaurants and club at walking distance. The bed was very comfortable and crisp. Cleanliness is amazing throughout the property.
Stayed 3 nights in Jan 2025

10/10 Excellent

John Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a top-tier experience; however, we didn't want the high energy of the beach club/hotels. Hotel Shibari was our oasis. The hotel life is centered around the cenote. Mornings are quiet, with ambient music. In the afternoons, a DJ plays dance music, but a lighter version of the beach club scene. Swimming in the cenote is amazing - clear water, abundant fish, perfect temperature to cool off after relaxing in the sun. The staff are always available to address your needs, food and drink, sunblock, snacks, etc. When we wanted more privacy, the pool and hot tub area was often empty, and the swim-up bar was great!
Stayed 7 nights in Mar 2025

10/10 Excellent

Joanne Hoang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! It is so much bigger than expected. The staff are amazing and the rooms were spacious, clean and felt very wholesome here. I did get to enjoy a great yoga class as well as a sound healing. The cenote was bliss and they have a dj playing on most night's. Very good and chill vibe. Would love to stay again
Stayed 5 nights in Dec 2024

8/10 Good

Joi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property however I was slightly overcharged with the fees.
Stayed 4 nights in Jan 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is heaven on Earth, you are in the middle of beautiful jungle while having access to the best things life can offer. Absolutely amazing!
Stayed 5 nights in Dec 2024

10/10 Excellent

GIOVANNI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife really enjoyed this place ! It's walking distance to everything, the cenote was a great experience, the room super spacious and nice! .
Stayed 2 nights in Aug 2024

10/10 Excellent

Levon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL HOTE, AMAZING STAF
Stayed 4 nights in Jul 2024

10/10 Excellent

Rodríguez, Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 5 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal stay, will come back again!
Stayed 2 nights in May 2024