10/10 Excellent
Kalila
16 December 2024
Liked: Staff & service, property conditions & facilities
Beautiful hotel. Room could have been cleaner. There were stray hairs (from multiple ppl) on the rug, in the shower, by the pool. Floor felt gritty so i don't think they are swept/vacuumed regularly- I just wore the provided slippers and was ok. But the room was spacious and comfortable with functioning AC, the plunge pool also functioned well. Had to request the outdoor lamps be fixed, and they were.
The staff was friendly and accommodating. I rented a Bali Bed but got rained out after only an hour and it wasnt usable the rest of the day- I was approached the next day at breakfast where they offered to set it up again for me since the weather was better. No hassle! Appreciated the complimentary bottle of prosecco and cake left in my room for my birthday too.
Restaurant on site was GREAT. Must get the shrimp taco! Hotel is walkable to other great dining options and little boutiques- its right on the strip, but with great security- felt safe on and off property ad a solo female traveler. Highly recommended!
Kalila
Stayed 3 nights in Dec 2024