Hotel Scarlette Reviews, Deals & Photos 2025

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Boardwalk/promenade hotel with a rooftop terrace and spa services

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Dates

February 2025

March 2025

Standard Room | Egyptian cotton sheets, premium bedding, down comforters

Presidential Room | Egyptian cotton sheets, premium bedding, down comforters

Presidential Room | Private kitchen | Full-size fridge, microwave, oven, stovetop

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa
Bar
Pool
Housekeeping
Air conditioning
Parking included

SAR 460 total

includes taxes & fees

9 Mar - 10 Mar

Room options

All rooms

2 beds

Showing 5 of 5 rooms

Standard Room

Highlights

Patio

Individually furnished

Individually decorated

Air conditioning

Kitchenette

Full-sized refrigerator/freezer

Smart TV

Hypo-allergenic bedding

35 sq m
Sleeps 4
1 King Bed and 1 Large Twin Bed

Presidential Room

Highlights

Patio

Separate dining area

Individually furnished

Individually decorated

Air conditioning

Kitchen

Full-sized refrigerator/freezer

Smart TV

35 sq m
Sleeps 4
1 King Bed and 1 Large Twin Bed

Exclusive Apartment, 2 Bedrooms, Garden View

Highlights

Patio

Individually furnished

Individually decorated

Air conditioning

Full-sized refrigerator/freezer

Smart TV

Hypo-allergenic bedding

Renovated in 2020

71.4 sq m
Sleeps 4
2 Queen Beds

Junior Quadruple Room, 1 Bedroom

Highlights

Patio

Individually furnished

Individually decorated

Air conditioning

Full-sized refrigerator/freezer

Smart TV

Hypo-allergenic bedding

Renovated in 2020

Sleeps 4
1 King Bed and 1 Double Bed

Deluxe Quadruple Room, Poolside

Highlights

Patio

Separate dining area

Individually furnished

Individually decorated

Air conditioning

Full-sized refrigerator/freezer

Smart TV

Hypo-allergenic bedding

50 sq m
Sleeps 4
2 Queen Beds

Similar properties

Pool
Parking included
Free WiFi
Restaurant

SAR 442 total

includes taxes & fees

3 Mar - 4 Mar

About the neighborhood

Av Tulum - Coba Km 7, manzana 51 lote 34-50 tankà IV, Tulum, QROO, 77780

What's nearby

Tulum Monkey Sanctuary - 13 min walk
Gran Cenote - 4 min drive
Tulum National Park - 11 min drive
Tulum Mayan Ruins - 13 min drive
Playa Paraiso - 23 min drive

Getting around

Tulum Intl. Airport (TQO) - 56 min drive

Restaurants

‪Los Hidalguences - ‬8 min drive
‪Los Morros - ‬7 min drive
‪Fondo de Bikini - ‬8 min drive
‪Tajankun Restaurante - ‬6 min drive
‪Café Don Tomas - ‬7 min drive

About this property

Hotel Scarlette

Hotel rejuvenated in 2020 and located near Gran Cenote

Located close to Tulum National Park and Tulum Mayan Ruins, Hotel Scarlette provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Treat yourself to a deep-tissue massage or other spa services. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and a bar.

Other perks include:

An outdoor pool and a children's pool, with sun loungers
Free self parking
A roundtrip airport shuttle (surcharge), a front-desk safe, and beach towels
Tour/ticket assistance, concierge services, and luggage storage

Room features

All guestrooms are individually furnished, and have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and kitchen islands.

Other conveniences in all rooms include:

Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
Bathrooms with heated floors and rainfall showers
32-inch Smart TVs with satellite channels
Wardrobes/closets, patios, and LED light bulbs

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site
24-hour roundtrip airport shuttle (surcharge)
Beach shuttle (surcharge)

Food and drink

1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar

Things to do

Access to nearby outdoor pool
Children's pool
Outdoor pool
Spa services

Family friendly

Access to nearby outdoor pool
Children's pool
Full-sized refrigerator
Microwave
Outdoor pool
Snack bar/deli

Conveniences

Front-desk safe

Guest services

Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Tour/ticket assistance

Outdoors

Beach loungers
Garden
Picnic area
Pool sun loungers
Rooftop terrace

Spa

Massage - deep-tissue
Massage - hot stone

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Height-adjustable showerhead
Lever door handles
Roll-in shower
Smooth flooring in public areas
Tile flooring in public areas
Tile flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance

At least 80% lighting from LEDs
Beach towels
Communal living room
Designated smoking areas
Renovated entire property - January 2020
Romance packages available

Room amenities

Bedroom

Air conditioning
Bed sheets
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Premium bedding
Select Comfort bed

Bathroom

Free toiletries
Hair dryer
Heated floor (bathroom)
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper

Entertainment

32-inch Smart TV
Satellite channels

Food and drink

Blender
Cleaning supplies
Coffee/tea maker
Freezer
Kitchen island
Microwave
Minibar
Oven
Paper towels
Refrigerator
Spices
Stovetop
Toaster

Outdoor space

Patio

Access via exterior corridors
Individually decorated
Individually furnished
LED light bulbs

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight

Front desk staffed during limited hours

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Airport shuttle fee: MXN 110.00 per vehicle (roundtrip)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Long-term renters welcome

Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Pool access available from 8:00 AM to 10:00 PM

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

Children under 12 years old are not allowed in the swimming pool without adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Hacienda Scarlette Tulum

Hotel Hacienda Scarlette

Hacienda Scarlette Tulum

Hacienda Scarlette

Hotel Scarlette Hotel

Hotel Scarlette Tulum

Hotel Hacienda Scarlette

Hotel Scarlette Hotel Tulum

Frequently asked questions

Does Hotel Scarlette have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is Hotel Scarlette pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Scarlette?

Self parking is free at this property.

What time is check-in at Hotel Scarlette?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Scarlette?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Scarlette provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 110.00 per vehicle applies.

Where is Hotel Scarlette located?

Situated on the boardwalk/promenade, this hotel is 2.2 mi (3.6 km) from Gran Cenote and within 9 mi (15 km) of Playa Ruinas and Tulum Mayan Ruins. Tulum National Park and Tulum Beach are also within 9 mi (15 km).

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