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Hotel Casa de la Luz By Xperience Hotels

2.5 star property
Tulum hotel in La Veleta with a 24-hour front desk and an outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa de la Luz By Xperience Hotels

Interior
Balcony
Free WiFi
Deluxe Double or Twin Room, 2 Double Beds | Bathroom | Shower, towels
Outdoor pool

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room, 1 King Bed

Free WiFi

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, 2 Double Beds

Free WiFi

Deluxe Double or Twin Room, 2 Double Beds

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
Calle Coba Mz 45 Lt 1, Tulum , La Veleta, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min drive - 3.9 km
  • Gran Cenote - 6 min drive - 6.1 km
  • Tulum Mayan Ruins - 9 min drive - 5.4 km
  • Tulum Beach - 11 min drive - 6.0 km
  • Playa Paraiso - 18 min drive - 7.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • ‪Sukhothai - ‬6 min walk
  • ‪Asian Bodega - ‬9 min walk
  • ‪El Camello Jr - ‬7 min walk
  • ‪El Tio - ‬8 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬8 min walk

About this property

Hotel Casa de la Luz By Xperience Hotels

Hotel near Tulum Mayan Ruins
Hotel Casa de la Luz By Xperience Hotels provides a garden and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Tour/ticket assistance, a 24-hour front desk, and concierge services
Room features
All guestrooms at Hotel Casa de la Luz By Xperience Hotels include comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with showers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Tour/ticket assistance

Outdoors

  • Garden

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Private bathroom
  • Shower
  • Towels

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 11 and younger are not allowed at this property; All guests older than 11 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Children 11 years old and younger are not permitted at this property

Property is also known as

Hotel Casa Luz Xperience Hotels Tulum
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Frequently asked questions

Does Hotel Casa de la Luz By Xperience Hotels have a pool?

Yes, this property has an outdoor pool.

Is Hotel Casa de la Luz By Xperience Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa de la Luz By Xperience Hotels?

This property doesn't offer parking.

What time is check-in at Hotel Casa de la Luz By Xperience Hotels?

Check-in start time: 3 PM; Check-in end time: 3 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Casa de la Luz By Xperience Hotels?

Check-out is at noon.

Where is Hotel Casa de la Luz By Xperience Hotels located?

Located in La Veleta, this hotel is within 1 mi (2 km) of Hospital de Tulum and Dos Aguas Park. Hunab Lifestyle Center and Tulum National Park are also within 3 mi (5 km).

Hotel Casa de la Luz By Xperience Hotels Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 3 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely Fabulous. Don’t let the dirt road scare you because it is an absolute gem. From the staff, decor, beds, sheets, showers, landscaping, pool, pool chairs, beautiful shared kitchen, I could go on & on for this idealic small hotel - brand new. I am in my 60’s, well traveled & this is one of the very best places I have stayed. Beautiful. Many restaurants near by. My only request & I understand it will happen soon - is the option for either DVD movies or satellite TV - especially nice if staying for an extended stay.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comme sur les photos !!!!! Très très beau lieu !!!!! Chambre grande et très belle ! Hôtel très jolie ! Propreté au top! Hamac dans le balcon au top! Personnel très très gentil et disponible h24 7/7 ! Un peu de travaux en ce moment mais se termine à 18h00 donc ça n’est absolument pas gênant Douche très bien très belle mais eau un peu froide ! Piscine très jolie ! Eau un peu froide . Proche du centre en voiture 5min !
Stayed 2 nights in Mar 2019

6/10 Okay

frank, Sandefjord

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Masse rom for forbedringer
på dette stedet fikk vi et godt første inntrykk av en meget hyggelig reseptsionist og hotellet var lite og meget personlig. Så finner vi ut at vi er avhengig av og bli sluppet ut og inn av hotellet a noen som jobber der da man ikke får nøkkel til hoveddøren. Dette tok vi som en sikkerhet men ble litt slitsomt når man kom litt sent hjem og ble stående en stund før det var noen som våknet og slapp oss inn. Vi var her i 4 netter uten at rommet ble rengjort, det ble ikke byttet håndklær eller nytt dopapir. Når man ikke skal kaste papir i toalettet så er det greit at det er noen som tømmer søppla. Dette synes vi ble litt grisete. Vi fikk ikke sove til lenger en 07 om morgningen da det var en byggeplass som satte i gang for fult og holdt til vegg i vegg. Det kjentes ut som om bygningen vi bodde i skulle dette fra hverandre, Så totalt sett så var ikke dette oppholde spesielt ferievennlig. Ikke ut fra inntrykket jeg fikk når jeg booket det.
Stayed 4 nights in Feb 2019

8/10 Good

Blanca, Tijuana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Tiene un diseño muy bonito el lugar, habitaciones con buena distribución y bonitas. El detalles es que el estacionamiento es sobre la calle aunque no es muy transitada por lo que no se batalla por el lugar
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super atento el recepcionista
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
ME ENCANTÓ EL CONCEPTO, LIMPIO Y FRESCO, MUY MODERNO CONSERVANDO LO ECOLOGICO EN LA ZONA, SIN EMBARGO, LLEGAR AL LUGAR FUE SUPER DIFICIL YA NO PARECE HOTEL POR FUERA, Y LA PAGINA (EXPEDIA) NO HABIA ENVIADO NUESTRA SOLICITUD AL MOMENTO QUE LLEGAMOS (3 HORAS DESPUES DE HABERLA REALIZADO), ME ENCANTARIA QUE TUVIERAN SERVICIO DE BEBIDAS. RESTO EXCLENTE
Stayed 1 night in Feb 2019

6/10 Okay

Mario, Monterrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es una casa de huéspedes muy bonita tal y como se ve en las fotos, ideal para descansar por su tranquilidad, pero esta muy alejada de todo, tienes que caminar al menos 800 metros para encontrar algo que comer, la zona donde se encuentra esta muy descuidada, calles sin pavimentar, sin iluminación, mucha basura tirada y malos olores y podría parecer peligroso de noche. Si llevas tu despensa y no vas a salir mucho está bien porque de lo contrario vas a batallar con el transporte, los taxis y autobuses se encuentran a 1.2 km
Stayed 3 nights in Jan 2019