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El Paraiso Hotel Tulum

3.5 star property
Beach spa retreat walking distance from Playa Paraiso

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Paraiso Hotel Tulum

Exterior
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Interior entrance
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Air conditioning
    Air conditioning
The price is SAR 653
SAR 803 total
includes taxes & fees
28 Nov - 29 Nov

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Exclusive Bungalow, Multiple Beds

Exclusive Bungalow, Multiple Beds | Premium bedding, down comforters, minibar, in-room safe

Exclusive Bungalow, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Plasma TV
Premium bedding
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Down duvet
Hair dryer
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

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Pool
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8.6 out of 10, Excellent, (700)
The price is SAR 454
SAR 616 total
includes taxes & fees
26 Nov - 27 Nov
Diamante K - Inside Tulum National Park

About the neighborhood

Map
Carr. Tulum-Boca Paila, Mz 3, Lote 2, Tulum, QROO, 77780

What's nearby

  • Playa Paraiso - 2 min walk - 0.2 km
  • Las Palmas Public Beach - 6 min walk - 0.5 km
  • Tulum Mayan Ruins - 19 min walk - 1.7 km
  • Tulum National Park - 6 min drive - 3.8 km
  • Tulum Beach - 12 min drive - 4.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬14 min drive
  • ‪Mulut Jach Ki - ‬11 min drive
  • ‪Templo Dios del Viento - ‬19 min walk
  • ‪La Fiesta Mexicana - ‬11 min drive
  • ‪Playa Pescadores - ‬8 min walk

About this property

El Paraiso Hotel Tulum

Hotel near Playa Paraiso
Located close to Tulum National Park and Tulum Mayan Ruins, El Paraiso Hotel Tulum provides free continental breakfast, a beach bar, and a coffee shop/cafe. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and free beach cabanas. Treat yourself to a deep-tissue massage at the onsite spa. The on-site Mexican cuisine restaurant, El Paraiso Restaurante, offers brunch, lunch, light fare, and ocean views. In addition to a garden and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • Free bicycle rentals, a free beach club on site, and tour/ticket assistance
  • Concierge services, a front-desk safe, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at El Paraiso Hotel Tulum include thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Rainfall showers, free toiletries, and hair dryers
  • 32-inch plasma TVs with satellite channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar and 1 bar

Restaurants on site

  • El Paraiso Restaurante
  • Vegetariano Paraiso

Things to do

  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Outdoor furniture
  • Pool sun loungers

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish

Accessibility

  • This property does not have elevators

More

  • Beach towels
  • Designated smoking areas
  • Mosquito nets
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Guidebooks/recommendations
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property is located in Tulum National Park. The listed destination fee comprises mandatory park admission fees, collected at the main entrance of the park. The main park entrance closes at 4 PM; guests arriving after 4 PM will pay park admission fees at check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Free cribs are available on request at the property

Property payment types

Important information

Fees

The listed destination fee comprises mandatory park admission fees.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

El Paraiso Hotel Tulum Hotel
El Paraiso Hotel Tulum Tulum
El Paraiso Hotel Tulum Hotel Tulum

Frequently asked questions

Does El Paraiso Hotel Tulum have a pool?

Yes, this property has an outdoor pool.

Is El Paraiso Hotel Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Paraiso Hotel Tulum?

Self parking is free at this property.

What time is check-in at El Paraiso Hotel Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at El Paraiso Hotel Tulum?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is El Paraiso Hotel Tulum located?

Located in Zona Hotelera, this beachfront hotel is in a national park and within 1 mi (2 km) of Playa Paraiso and Tulum Mayan Ruins. Tulum National Park and Tulum Beach are also within 3 mi (5 km).

El Paraiso Hotel Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 80 out of 114 reviews" "
Rating 8 - Good. 23 out of 114 reviews" "
Rating 6 - Okay. 6 out of 114 reviews" "
Rating 4 - Poor. 1 out of 114 reviews" "
Rating 2 - Terrible. 4 out of 114 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect beach hotel.
I should give the hotel a negative review to keep it as a hidden gem, but it’s a wonderful hotel with great staff. I’d love to come back.
Stayed 1 night in Aug 2024

8/10 Good

Jose, Weston

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gilberto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service great staff , convenient location super clean. Had a great time with the family. Thank you to all the staff service.
Stayed 1 night in Jul 2024

10/10 Excellent

Frederic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great full day and night at El Paraiso
Friendly place, small hotel with beach club. Martha was extremely accommodating with our last minute booking (the morning of!). Beach club was great and beach bed was included with reservation, as well as breakfast. The hotels provides bikes to go exploring or in our case to the restaurant Casa Maria in the evening. Note that there is a 60 pesos per person charge to enter the national park within which the hotel is located. You cannot bring cans, plastic bottles or alcohol in the park.
Stayed 1 night in Jun 2024

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and pleasant. The room was clean, comfortable and quiet. The beach location was very nice. Could have stayed longer.
Stayed 3 nights in May 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful but hard to move around
The beach is spectacular and it feels special to be right in the national park. Good food and good service. I was dissapointed to learn that even though the hotel only has 10 rooms, the beach area is public and they actually rent beds to people that are not staying in the hotel. I was looking for a more private experience. However the service was great, and the food and the beach was gorgeous. They dont offer dinner and its hard to move around if you can’t bike or didn’t rent your own car. Taxis are very expensive in Tulum. So sometimes getting dinner was kind of a feat. If you stay here or in the national park, make sure to have your own way of transportation.
Stayed 5 nights in Apr 2024

10/10 Excellent

Azim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and Solitude
The hotel is a gem. It is located in the National Park and it has only 10 rooms. If you are looking for peace and quiet, this is the place for you. The restaurant at the beach club closes at 6pm but there are a couple of restaurants within 10-15 minutes walk if you want to grab dinner late.
Stayed 10 nights in Jan 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Staff & service, property conditions & facilities
Hotel is right next to Playa Paraiso and its restaurant. Breakfast at the beach is included. Have free access to sun loungers and the beach as a hotel guest. Have free bikes available. Close to the Tulum ruins and can walk to some nearby restaurants.
Stayed 2 nights in Jan 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Wonderful personnel but crowded and loud beach
The staff working in this hotel is all fabulous! the most helpful, friendly and efficient people that one can hope for. From the people at the reception to the cleaning and gardening staff, they all are willing to help all the time. My husband and I cannot thank them enough! This is a very small, no luxuries hotel. Since it is quite expensive for a 3-star place, I was hoping that we would be paying for peace and quiet. It was not so. They have a beach club, where anyone who pays for the day can use the beach beds, umbrellas, bar, etc. This means that, even in this small hotel one finds big crowds of boisterous people on the hotel's beach area. If you think that you are paying prime prices for a boutique small hotel with few people, think twice before booking.
Stayed 11 nights in Jan 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Property conditions & facilities
Everything was perfect! It’s truly paradise.
Stayed 1 night in Jan 2024

6/10 Okay

Irene

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff of great! The reason I would not return is the accommodations within a secluded location. The restaurant and beach and beach club close at 6:00 pm and everything is far . So if you’re hungry or want a drink you need to take a cab somewhere. Also our rooms toilet began to randomly bubble and smell like strong sewage this happened twice during our stay .
Stayed 4 nights in Jan 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Cevat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at El Paraiso hotel. It is right in a national park so quieter than expected which I appreciated. It was nice to have breakfast there. Sometimes wished there were more transportation options, but the new road should help.
Stayed 4 nights in Nov 2023

10/10 Excellent

Wesley p, Saratoga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing the beach was the best. The beach club restaurant could have a bit more for selection on the menu but overall this was 👍
Stayed 9 nights in Sep 2023

10/10 Excellent

Joe

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was perfect. The staff were very helpful! Especially the reception personnel. The rooms and grounds were always clean. The food was on point!! Perhaps the only minor issue is the lack of access to food after 6pm. Though this is temporary due to the construction, the staff was always ready to help in any way. They literally went above and beyond to accommodate. I’m grateful that we decided to stay here. Looking forward to returning when we visit again.
Stayed 4 nights in Sep 2023

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the room, beach easy access and views. Hope they can serve dinner some day.
Stayed 4 nights in Jun 2023

10/10 Excellent

matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was amazing and the beach location was exactly what I was looking for during my stay in Tulum.
Stayed 4 nights in Jun 2023

2/10 Terrible

chantal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in May 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paraiso Beach -3 night stay with family
Beach front property, facing east so you can watch beautiful sunrises! If you like a little quietness and low key stay, this is away from the town center. Beautiful location. Thera a lot of construction happening in Tulum and it was a little hard to find the entrance to the hotel. It is actually located inside the National Park and walking distance to the Tulum Mayan Ruins. We stayed for 3 nights with my family of 5. Breakfast was great and free!
Stayed 3 nights in May 2023

10/10 Excellent

Roberto Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very safe and quiet, eco-friendly, nice place to stay
Stayed 3 nights in May 2023