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"The hotel was beautiful. The staff was so nice. Room was clean and comfortable. "

"I like stay in this hotel. "

"Good costumer service "

"Hacienda SMR was a truly delightful experience. The grounds are unique and amazing. I spent hours walking to the waterfall and through the historic buildings. Dinner in the restaurant was very good. Highly recommended!"

"Beautiful hotel"

"Es un gran hotel con una gran ubicación, recámaras muy cómodas, confortables y pacíficas. Fácil de estacionarse lo que difiero es en la atención del personal, me he hospedado un par de veces y la primera vez el staff fue muy atento pero la segunda vez dejaron mucho que desear. Debería ser el mismo trato cada vez que visites el hotel. "

"All the employees were really nice, the place is nice and clean but it is really NOISY. We could hear everything, all the people from the reception in the middle of the night, a metal door opening and closing. The neighbors upstairs running (kids). Across the street is a really good place to eat. And all the cool activities like thermal waters etc are 2 - 4 hrs away."

"great service"

"Nice place "