Find Hotel with a Concierge in Tuaran

"Staff more than accommodating to halo allow us to enjoy our stay. Some wear and tear in the room and the AC in our room was a touch temperamental. Bed comfy, room large and quiet, reception friendly and helpful. Good central location. Pool was lovely after a days adventuring"

"Lovely hotel with good facilities and friendly staff. The room was very clean and comfortable. After arriving on a late flight I Was a little bit disappointed that we couldn’t get something to eat in the restaurant at 10.30 even though the closing time displayed was 11pm."

"The reception and restaurant staff were very friendly and helpful. Specially Ms Anna Wong from the restaurant. She is always smiling and goes around to ask the guests they are ok. The room we stayed is very clean and spacious and we enjoyed our stay very much . The only setback the hotel is that guests can smell the foul air from the nearby Filipino market Once you stand outside the lobby. Because of the hotel is across the market, the surrounding area gets pretty busy . May not be pleasant if you are on holiday. "

"I had a wonderful stay at Promenade Hotel KK and would like to especially commend their outstanding service. When my rental car broke down during my trip, the staff went above and beyond to assist me with the tapping out issue—something that could have been a real hassle without their help. I also truly appreciated how accommodating they were with my last-minute request for a late check-out. The level of hospitality here is top-notch, and the warmth of the team really made a difference during my stay. I’d also like to highlight the hotel’s restaurant—the food was great, and I absolutely loved their home-baked pastries. You can really taste the care that goes into their kitchen. Overall, an excellent experience. I’ll definitely be back!"

"We were a group of nature lovers who were using this as a three night stay to get used to the temperature and time change upon arrival in Borneo. Loved the grounds and snorkeling right from the beach. Fantastic nature center staffed by several biologists. The food options were a bit pricey but we were expecting that. The grounds were very birdy and we found two Borean Pit Vipers. The mangrove tour was fantastic. Room is very good quality for the price."

"Best for holiday trip. hotel facilitate with great equipment/ facilities , food options and scenery. Only the bar menu next to the pool i think its way too much over price and not worth it. The orher restaurant are reasonable. "

"Amazing!"

"Great location, great service and great food"

"This place is small but beautiful. The pace is slow and relaxing. The staff are so friendly and cannot do enough for you. There are activities to do each day if you want a bit of action and the equipment is all available. The timing of the scheduled activities can be a bit hit and miss but they make them available if you want them. Poolside is very relaxing. The spa treatments are wonderful with Amy but make sure you try and book them in advance. Lovely breakfasts and menu in general. A great place to relax and chill out. "