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"The hotel is not that new, but is in great condition. The room was very comfortable and with fantastic view. Nice breakfast, and nice public bath."

"Friendly staff and great location, with many complimentary offers !"

"Level of hospitality here is the best! Although we have booked on the same day and arrived late, staff welcomed us and prepared amazing dinner taking into consideration our food restrictions. (vegan/ vegetarian friendly) It's super quiet, we had a great sleep. The view from the window is amazing with nature and lake around. We happened to arrive at the season when the plants at the lake turn red, very beautiful. The dinner was very delicious, they also have a selection of local craft beers you can add to your meal for extra price."

"It is located near the Ainu village. There is only one main street selling souvenirs and a watson store. There is a path around lake Akan that you can stroll on. That is about 20 minutes walk from the hotel. The onsen on the eight floor was beautiful overlooking the lake akan, but i did not get to use it. They have funky system, odd days women use eight floor. The men use the basement onsen. On even day it’s reversed. The onsen on the basement is still good. The dinner and breakfast buffet are excellent."

"Very Good view of Lake Toya!"

"Excellent location. Ample free parking. Excellent use of space in the rooms. Excellent air conditioning. Excellent laundry facilities. Adequate breakfast. The duvet on my bed was stained, though. "

"Staff is very nice and accomodating.Lake front facility, facing great view of the lake. Though small, town is very nice and it has unique character. Room is great but not elegant but I have no reason to complain. Hotel breakfast is very good, I did not try dinner there and assume Japanese food items. Note that food choices outside are limited and many restuarants close by 6PM. Only a ramen place was open late and it was good food there although people smoke inside. If you are driving, make sure gas tank is full as there are not many gas stations in this area of Hokkaido and even those exists open late in the morning. I was a solo traveller, hiker and I truly enjopyed everything there."

"Not clean , day old "

"This is a beautiful hotel with great views of the river and countryside. It is quiet and the rooms are very nice. I used the private baths with no waiting. The bar is a great whisky and wine bar. Complimentary ramen was very nice and filling. Other snacks are also given free. Staff were so friendly, and managed around my language barrier with ease and friendliness."