Guest Houses in Trincomalee District

"Terrible experience. Terrible customer care. The hotel was shut and they refused to refund me. We (my wife and my 4 year old child) arrived at the location and the gate was shut. The nice lady who was at the hotel (we were unable to speak to her in the local language) did not let us through the gate then called someone who told me that the hotel was under refurbishment hence shut. He actually suggested us to book an hotel nearby. I called the German number associated with the hotel and another...

"The location, view and swimming pool were magnificent. The accomodation had however some smaller issues such as electiricity outage (short), water pressure issue and loud airco but all issues were solved rapidly by staff so we could further enjoy our stay. "