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"Excellent customer service, conveniently located near bus and shopping street. Great buffet selections including seafood 😋 "

"Excellent hotel! Service, food and rooms were excellent! Wonderful view of lake Toya and Mt Yomei. "

"Check-in was a little odd using a machine, but there was an employee who helped us. The nearby lake was beautiful, although we didn't have the clearest view from our room. The free sake was fun in the lobby. Breakfast was also tasty. The Japanese-style mattress (futon) could have used a bit more padding."

"Beautiful view, perfect location. Easy parking. Highly recommend the dinning experience. Great experience the hot spring. Will be back to visit again. "

"Very nice for the cabin in the woods with Toya lake view. I loved the lake view bathroom.The owner manages everything. I bought half-board the food was excellent especially with the wagyu and corn soup."

"5 star all around except limited dinning options "

"The staff was unbelievable, recognized us after the first time. The breakfast and dinner service was delicious. The on onsin was so convenient."

"This is a beautiful property with lake Toya on one side and Yoteii mountain on the other. The rooms are the largest we have seen in Japan with a beautiful sitting area and large bathroom with a huge tub both overlooking Lake Toya! This made for excellent firework viewing from the room for the local festival. They also had a nice common area in the hotel with some tables, coffee, tea and hot water to use. The location was convenient to drive to Toyaka Onsen town for food, but also to Rusutsu for skiing. "

"Hide (owner) is such a kind and compassionate person. On arrival he gave us fruit and there were many snacks provided in the rooms. Many of the other days he would give us more fruit and then a lovely gift when we left. Every day he was so helpful in removing all the snow from our vehicle before we left for the ski fields. Hide is what makes this hotel such a pleasant place to stay. Thanks Hide, we loved staying with you!"