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"Lovely stay. Was slightly confused with the parking but turned out I was able to park in the large public carpark opposite (I hope anyway). Very comfortable room with TV and fridge. Receptionist spoke very good english which was nice. Comfy bed. Good shower. Couldn’t fault it honestly, was great value too and in walking distance to the town. "

"Nice hotel, it's hard to find your way around the hotel, it's very large, it feels like a maze to get to the pool or spa. The breakfast At an intermediate level"

"Top notch service all around! We came after 10pm and they still served us excellent food."

"Great hotel, great wellness area, 5 star"

"The dream hotel! Perfect."

"прекрасное расположение вежливый персонал удобные кровати"

"I liked everything in the hotel and everything in Karlovy Vary."

"I absolutely loved my stay and my room at this property. I stayed in a single room, on a higher floor overlooking the promenade. The chandeliers, the high ceilings, the vintage furnishings... made me feel as though I was living in a different era. Bathroom was large and modern, water pressure good. And the towel warming rack worked! The included breakfast offered a decent variety of hot and cold, and the dining room was elegant. Staff were very accommodating and kind. Location was perfect. And only a 5-minute walk from where the bus #2 drops you. I stayed for 2 nights, and was provided with housekeeping service which was appreciated. The only downside was my mattress wasn't comfortable....almost like I was sleeping on an angle. But I was able to fall asleep. As well, the people above were rather noisy on night #1. Thank you for a memorable stay. TIP: restaurants will be cheaper in the northern part of town, near the bus stations. TIP: the tourist info centre is located in Spa 1. It was hard to find, as trucks and banners were blocking the 'i' (for information) sign. "

"Very quiet neighborhood and nice spot in town, exceptional well prepared services to customers , especially helping people who is first time traveller in Czechia."