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"The rooms are nice, and the breakfast is lovely. The staff were very polite and professional. My husband and I were 10 minutes late checking out because I was having a critical blood sugar low (type one diabetic), however the staff were every good about it. Thank you so much for a wonderful stay!"

"Very nice and clean. Recently renovated?"

"The availability of amenities, including three types of pillows, was wonderful. If a gift for non-cleaning request were flexible somehow, it would be nice. A cup noodle is not necessarily wanted."

"This was one of my ultimate Onsen destination for a long time. I read an article about this place being one of the top 5 go-to-onsen not only for Japanese and Onsen lovers all over the world as you need to operate cable car down to the below Iya Valley to enjoy outside onsen with spectacular views. I enjoyed both male and female side in 2 days and I was simply overwhelmed by the scenery. Only down side was the water is not hot enough as it is a naturally flowing onsen water without heating up. Kaiseki was unique since they cooked local fresh water seafood mostly which was a rare for travelers to enjoy. Indoor onsen was also great as well. Only negative part was we were checked into 6th floor and my mom had a difficult time to go down and up to lobby for cable car Onsen, basement for indoor Onsen, Kaiseki was 5th fl but breakfast was at the lobby level. For elderly customer, try to get a room near the lobby just in case."

"역하고 가깝고 깔끔함 침대도 넓고 편안 실내공간도 일본 호텔들처럼 좁지않고 여유있는편"

"Location is a bit far from the central station but extremely easy to reach using the local tram cars. Beds are simple, clean, and comfortable. Laundry machines are available and cheaper than at other places I've stayed. Free breakfast and dinner are a nice perk. Staff are incredibly friendly and can speak English as well. This was a very nice experience and I will definitely stay here again if I have the chance to return to Kochi."

"快適、好立地です。 Hotels.com で安く予約できたので満足です。"

"The staff and hotel were wonderful. Close to shopping, dining and Hirome market, all about 1 minute away. Station is a brisk 15 min walk but tram stops almost in front of hotel. Would stay again"

"Although this hotel may not be the newest one on the block, the facility and cleanliness were excellent. But what I was impressed with was the staff members' professionalism and helpfulness. They went above and beyond to help me whenever I had questions. The hotel also comes with an excellent restaurant. Their lunch and desserts are great. If I come back to Kochi, I will stay here again. Thank you very much for making my business trip comfortable and enjoyable. "