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"The Crowne plaza Suzhou was very clean. The bed very so comfortable and the room was good. The breakfast was superb. Lots of options both Chinese and western. It is located near a shopping centre and also easy access to the metro. There is a walkway around jinji lake accessible from the hotel. We ate 3 nights in the Prince restaurant in the hotel. On 2 occasions, the food was superb. On our last night, the service was dreadful and we waited over 1 hour for food. We asked for non spicy food but it came out so full of chillies that we couldn’t eat it. We ended up leaving the restaurant, very disappointed. On check in, they did not recognise my hotels.com gold membership. Again, I was very disappointed with that. I hope the hotel fixes these issues as it is a good place to stay. "

"This is a great place for stay with family. Also have free city and lake tour for clients. "

"The service is fantastic, especially bravo to Miss Wang and Ms Mia from concierge, even though they are just intern, but the quality of service they provided is way beyond expectation. "

"Fantastic hotel. Wonderful service and great location."

"Very well maintained, friendly staff and good location for restaurants and malls and museum."

"Excellent services and location for holiday guests. Gourmet breakfast, wonderful view from room and hotel lobby bar. Fantastic swimming pool! Garden with pond and lake view "

"Wonderful"

"Beautiful view"

"location is good"