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"Extremely convenient place to stay. If you're a JR Pass User like me, This is hands down, the place to stay. It's literally in front of Nagano Station, what could be more convenient than that? There's especially so much to see around here that you definitely can make great use of your JR Pass while staying here. I also recommend the Katsu Restaurant in the 3rd floor of the station, it's to die for. Had a great time!"

"The staff were extremely helpful and the free lounge twice a day was a real bonus"

"A great location 15min walking distance to Jr Station. Very nice and clean. Plenty of drink bending machine, cup noodles and coin laundry downstairs. We skipped breakfast service and opted for outside instead. Thoroughly recommended. "

"Excellent location and staff were attentive to any questions we had. "

"Great resort but a bit older style and window is single pane so cold air still seeps thru the hobby and hallway area. Some of the ceiling and walls are cracking and stains. The resort has family friendly things to do like ping pong and arcade area. The hot spa was pretty good. Breakfast is a great experience. Overall, good experience. "

"The room is reasonable for three persons. We have been to smaller rooms. Nice for Japan rooms. Very convenient and walkable to shops, cafes and Nagano station."

"Staff are very professional, dedicated and polite"

"Our stay at the hotel was fantastic. The room was clean and well-maintained, and the onsen offered both private and public options, both of which were excellent. The breakfast and dinner were delicious. Highly recommend this hotel to anyone visiting Kusatsu Onsen town."

"Very good!"