Shangri-La Tokyo

5.0 star property
Luxury Tokyo hotel in Chiyoda with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Tokyo

Exterior
Presidential Suite | Premium bedding, down comforters, pillowtop beds, minibar
Presidential Suite | Premium bedding, down comforters, pillowtop beds, minibar
2 restaurants, breakfast, lunch, dinner served; international cuisine
Shangri-La Suite | View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Air conditioning
    Air conditioning
The price is SAR 2,872
SAR 3,643 total
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Imperial Garden View 1 King

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Club, Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Suite, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 120 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Shangri-La Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 150 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Horizon Club Deluxe Imperial Garden View King

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 269 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Club, Premier Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Horizon Club, Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Executive Lounge
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 68 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Imperial Garden View 2 Twins

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

Horizon Club Deluxe Imperial Garden View Twin

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-8283

What's nearby

  • Tokyo Imperial Palace - 2 min drive - 2.3 km
  • Ueno Park - 4 min drive - 3.9 km
  • Tokyo Dome - 4 min drive - 3.8 km
  • Tokyo Tower - 4 min drive - 4.7 km
  • Tokyo Skytree - 6 min drive - 5.8 km

Getting around

  • Tokyo Station - 1 min walk
  • Otemachi Station - 3 min walk
  • Narita Intl. Airport (NRT) - 62 min drive

Restaurants

  • ‪ザ・ロビーラウンジ - ‬1 min walk
  • ‪梅もと - ‬1 min walk
  • ‪Sarabeth's - ‬1 min walk
  • ‪京橋千疋屋大丸東京店 - ‬1 min walk
  • ‪スーリヤ 東京八重洲店 - ‬1 min walk

About this property

Shangri-La Tokyo

Luxury boutique hotel near Tokyo Imperial Palace
Located close to Tokyo Dome and Tokyo Tower, Shangri-La Tokyo provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Indulge in a deep-tissue massage, aromatherapy, and a body scrub at CHI, The Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with a 24-hour health club and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool with a lifeguard on site
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
  • Tour/ticket assistance, massage treatment rooms, and meeting rooms
Room features
All 200 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More amenities include:
  • Children's dinnerware, children's books, and childcare services
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and bidets
  • 42-inch flat-screen TVs with premium channels and DVD players
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 4500 per day)
  • Valet parking on site (JPY 6500 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 7843 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Lobby Lounge
  • Piacere
  • Nadaman

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's books
  • Children's games
  • Children's dinnerware
  • Children's toys
  • DVD player
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Lifeguards on site

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Day bed
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch flat-screen TV
  • Digital channels
  • DVD player
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products used
  • In-room massage
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: JPY 5000 per stay
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 7843 per person
  • Airport shuttle fee: JPY 3100 per person (one-way)
  • Self parking fee: JPY 4500 per day
  • Valet parking fee: JPY 6500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Shangri-La Tokyo
Shangri-La Hotel Tokyo
Shangri-La Tokyo
Shangri-La Tokyo Hotel
Tokyo Hotel Shangri-La
Tokyo Shangri-La
Tokyo Shangri-La Hotel
Shangri La Chiyoda
Shangri La Tokyo
Shangri-La Hotel, Tokyo Hotel Chiyoda
Shangri-La Hotel, Tokyo Japan
Shangri La Tokyo
Shangri La Chiyoda
Shangri La Hotel Tokyo
Shangri-La Tokyo Hotel
Shangri-La Tokyo Tokyo
Shangri La Hotel Tokyo
Shangri-La Tokyo Hotel Tokyo

Frequently asked questions

Does Shangri-La Tokyo have a pool?

Yes, this property has an indoor pool.

Is Shangri-La Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shangri-La Tokyo?

Self parking is available for JPY 4500 per day. Valet parking is available for JPY 6500 per day. Limited spots are available.

What time is check-in at Shangri-La Tokyo?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Tokyo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Shangri-La Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3100 per person applies.

Where is Shangri-La Tokyo located?

This family-friendly Tokyo hotel is located in the entertainment district, within 3 mi (5 km) of Tokyo Imperial Palace, Ueno Park and Tokyo Dome. Tokyo Tower and Urban Dock LaLaport Toyosu are also within 3 mi (5 km). Tokyo Station is only a 2-minute walk and Otemachi Station is 3 minutes.

Shangri-La Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 416 out of 511 reviews" "
Rating 8 - Good. 71 out of 511 reviews" "
Rating 6 - Okay. 17 out of 511 reviews" "
Rating 4 - Poor. 4 out of 511 reviews" "
Rating 2 - Terrible. 3 out of 511 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

TONI

Stayed 1 night in Oct 2024

8/10 Good

Maria-Isabella, Phoenix

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall this was a wonderful stay- the rooms are well appointed and luxurious and the spa was a highlight. I found the staff here less friendly than the staff at the Ritz Carlton Tokyo which to me sets the bar for hospitality in Tokyo. The location is convenient but not beautiful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Julia

Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Liked: Staff & service, property conditions & facilities
Love it! The service is excellent and location is excellent! Will for sure come back next time.
Stayed 5 nights in Sep 2024

10/10 Excellent

Yiu

Stayed 6 nights in Aug 2024

10/10 Excellent

Heidi

Stayed 1 night in Jul 2024

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter (15) and I loved this hotel. The location was incredibly convenient, and the staff was phenomenal. They helped us arrange a lovely harbor cruise and dinner with another family we met with teens at the very last minute. The hotel starts on the 28th floor of the building, so the views of the city from the guest rooms and the breakfast/cocktail lounge are sensational. The neighborhood is also wonderful for morning walks/running. We will definitely stay there again the next time we are in Tokyo.
Stayed 1 night in Jul 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent. Great view of the city. Service was top notch. Centrally located near Tokyo station. Plenty of food options.
Stayed 4 nights in Jul 2024

10/10 Excellent

Theodis Nathaniel

Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shangri-La never disappoints with their service
Staff was very friendly and professional with my requests. From laundry to concierge to bell services, they were attentive and quick to service. The staff at the restaurant was also very attentive and great at remembering what I liked to drink for breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Joby

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that they accommodated last minute spa services for us. We loved our room and the view of the city. Rooms are a bit outdated but the service was great. Room service was wonderful, breakfast buffet was very nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Toshiki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Veronica

Stayed 4 nights in Jun 2024

10/10 Excellent

Alla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Tokyo
Excellent hotel with the best and most helpful staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Clay, Chester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in May 2024

10/10 Excellent

Clay, Chester

Traveled with family
Liked: Amenities
Excellent location right next to Tokyo station.. friendly helpful staff.. great breakfast buffet.. great cleaning service.. comfortable modern rooms/bathrooms
Stayed 1 night in May 2024

10/10 Excellent

Gabriel, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Ginza and other shopping locations. Walkable and also close to the Imperial residence
Stayed 5 nights in May 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely property
A lovely hotel very close to Tokyo central station and conveniently located beside the airport limousine bus service. 5 star quality and service throughout the property, A little curiously, there was a small surcharge for entering the hotel bar when they had a live performer there.
Stayed 4 nights in Jan 2024

10/10 Excellent

Yoko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay Shangri-La Hotel Tokyo every time I go to Tokyo. This time I booked a room with Horizon Club access. Check-in, cocktail time and breakfast were all enjoyed in a different atmosphere than usual.
Stayed 1 night in Apr 2024

8/10 Good

Alon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent rooms. Food options are limited and not up to the standards of the rest. Gym is pathetic.
Stayed 6 nights in Mar 2024

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Mickey, Northbrook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best 1st class
Stayed 6 nights in Sep 2023

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023