6/10 Okay
Amy
18 December 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location is excellent with station access right in front of the hotel. The room, especially the bathroom is very small - even for a solo traveller. I also don't think it's exceptionally clean - the pillows that I could choose at the front desk smelt funny as did the pyjamas. The welcome bar is a nice touch for people who enjoy drinking alcohol. The sauna is good facility but I unfortunately did not try it. The hotel claims to be eco, but I don't think giving a toothbrush everyday is eco-friendly. I understand it may be because customer toothpaste needs to be replenished, but perhaps supply toothbrush and toothpaste separately at the amenity station. Similarly, the amenity cotton pad and cotton buds being together is wasteful and not eco-friendly for those who only need the cotton bud. The hotel having one lift was annoying - the waiting can be long and I feel sorry for the staff who are unable to work efficiently as they frequently have to wait for an empty lift with no customers.
Amy
Stayed 8 nights in Dec 2024