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Palace Hotel Tokyo

5.0 star property
Luxury Tokyo hotel in Chiyoda with a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palace Hotel Tokyo

Executive lounge
Lobby
Banquet hall
Couples treatment rooms, sauna, spa tub, body treatments
Chapel

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Spa
The price is SAR 1,822
SAR 2,397 total
includes taxes & fees
12 Jan - 13 January 2025

Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 55 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Chiyoda Suite Room

Chiyoda Suite Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Chiyoda Suite Room

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe Twin Room with Balcony

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room with Balcony

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Grand Deluxe King Room with Balcony

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe King Room

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe King Room with Balcony

Balcony view

Club Deluxe King Room with Balcony

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Suite Room

Garden Suite Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Garden Suite Room

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Room

Executive Suite Room | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Executive Suite Room

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite King

Premier Suite King | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premier Suite King

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 90.1 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Deluxe Twin Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Grand Deluxe Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Twin Room with Balcony

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite Twin

Premier Suite Twin | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premier Suite Twin

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 90 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe King Room with Balcony

Balcony view

Deluxe King Room with Balcony

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe King Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Park Suite

Park Suite | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Park Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 120 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Terrace Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Terrace Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe Twin Room with Balcony

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe King Room with Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite Twin

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premier Suite Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Garden Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Garden Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Park Suite

Living area | LCD TV, DVD player, pay movies

Park Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room with Balcony

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Club Grand Deluxe Twin Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Grand Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Deluxe Twin Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Terrace Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Terrace Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe King Room with Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room with Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Chiyoda Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Chiyoda Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Twin Room with Balcony

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite King

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premier Suite King

  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Deluxe King Room with Balcony

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Grand Deluxe King Room with Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Palace Suite

Bathroom | Separate tub and shower, rainfall showerhead, free toiletries

Palace Suite

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby

Imperial Hotel, Tokyo

Pool
Hot Tub
Spa
Kids pool
9.6 out of 10, Exceptional, (1021)
The price is SAR 1,088
SAR 1,412 total
includes taxes & fees
21 Jan - 22 January 2025
Imperial Hotel, Tokyo

About the neighborhood

Map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005

What's nearby

  • Imperial Palace East Gardens - 1 min walk
  • Marunouchi Building - 8 min walk
  • Tokyo Imperial Palace - 17 min walk
  • Nippon Budokan - 3 min drive
  • Tokyo Dome - 4 min drive

Getting around

  • Otemachi Station - 7 min walk
  • Tokyo Station - 8 min walk
  • Haneda Airport (HND) - 31 min drive

Restaurants

  • ‪カレーショップC&C 大手町メトロピア店 - ‬4 min walk
  • ‪玄米カフェ 実身美 - ‬3 min walk
  • ‪The Palace Lounge - ‬1 min walk
  • ‪はせがわ酒店 パレスホテル東京店 - ‬2 min walk
  • ‪もうやんカレー 大手町 - ‬2 min walk

About this property

Palace Hotel Tokyo

Luxury boutique hotel near Imperial Palace East Gardens
Located close to Museum of the Imperial Collections and Wadakura Fountain Park, Palace Hotel Tokyo provides a grocery/convenience store, a terrace, and shopping on site. Treat yourself to a body wrap, a body scrub, or a deep-tissue massage at evian SPA TOKYO, the onsite spa. The on-site French cuisine restaurant, ESTERRE, offers lunch and dinner. Yoga classes are offered at the 24-hour gym; the property also has a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 bars and conference space.
You'll also find perks like:
  • An indoor pool
  • Limo/town car service, full breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), massage treatment rooms, and a 24-hour front desk
  • Meeting rooms, tour/ticket assistance, and luggage storage
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 284 rooms offer comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and free cribs/infant beds
  • Bathrooms with rainfall showers and separate tubs/showers
  • LCD TVs with premium channels and DVD players
  • Refrigerators, electric kettles, and daily housekeeping

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 3300 per night; includes in/out privileges)
  • Valet parking on site (JPY 4300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:30 AM: JPY 5819 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • ESTERRE
  • GRAND KITCHEN
  • WADAKURA
  • TATSUMI
  • GO

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable/satellite channels
  • DVD player
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 5819 per person
  • Self parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Frequently asked questions

Does Palace Hotel Tokyo have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–10:00 PM.

Is Palace Hotel Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palace Hotel Tokyo?

Self parking is available for JPY 3300 per night. Valet parking is available for JPY 4300 per night.

What time is check-in at Palace Hotel Tokyo?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. After-hours check-in is not available.

What time is check-out at Palace Hotel Tokyo?

Check-out is at noon.

Where is Palace Hotel Tokyo located?

Located in Chiyoda, this luxury hotel is within a 5-minute walk of Imperial Palace East Gardens, Wadakura Fountain Park, and Museum of the Imperial Collections. Masakado Kubizuka and Marunouchi Building are also within 10 minutes. Otemachi Station is 7 minutes by foot and Nijubashimae (Marunouchi) Station is 8 minutes.

Palace Hotel Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 896 out of 1005 reviews" "
Rating 8 - Good. 80 out of 1005 reviews" "
Rating 6 - Okay. 16 out of 1005 reviews" "
Rating 4 - Poor. 7 out of 1005 reviews" "
Rating 2 - Terrible. 6 out of 1005 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yoonjin

Traveled with family
Liked: Amenities, property conditions & facilities
Loved the hospitality and kindness. Loved the scent of the hotel, amenities- amazing. Very clean and we had a nice view of the old palace right in front of our room.
Stayed 1 night in Dec 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very professional staff, especially the French speaking waiter in the breakfast space. It is my second time there. Still a wonderful experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, beautiful place, and close to lots of local attractions.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter, Pinner

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good room, quiet, comfortable and clean. Staff were extremely helpful and service was attentive.
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive but worth it. My favorite hotel in Tokyo.
Stayed 2 nights in Oct 2024

10/10 Excellent

deWayne, Redwood City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am sold on the Palace especially the balcony rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Jaye

Stayed 3 nights in Oct 2024

10/10 Excellent

Ira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
service excellent... restaurents very good...
Stayed 5 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. This was our second visit and seven years. Excellent at both times.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeffery, Kansas City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First rate. Comfortable room. Impeccable service. Good value for the money. Metro station access from within the hotel. Would stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony

Stayed 7 nights in Sep 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. Staff was exceptional.
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I have ever stayed in, hands down. I have stayed in many. The amenities and service are second to none.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't write a lot of reviews but this stay was exceptional. Location is directly across the (busy) street from the Imperial Palace which is beautiful. Great place to walk around and the trees and the landscape is quite pretty. Form the moment you walk into the hotel you are greeted by friendly, helpful staff. Lobby is understated but large and open with a quiet energy. We had a balcony room which was incredible. Balcony looked East over a park area adjacent to the palace. Bed was huge! Much larger than a king. Automatic drapes on Balcony and bathroom. Very spacious room with great amenities. I would highly recommend this property. It's not cheap but its worth it. Good gym (with a view overlooking Imperial Palace) Some equipment was a bit odd but plenty to get in a good sweat. Breakfast was a pleasant surprise with eggs, bacon, toast, potatoes, fried fish, juices, cut fruit etc. Would definitely stay here again when I return. Worked with concierge to procure sumo tickets before our arrival which worked well. Dinner recommendations were sub par but that is the only negative to our stay.
Stayed 1 night in Sep 2024

8/10 Good

Elena

Stayed 7 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Arrie, San Francisco

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Stayed 4 nights in Aug 2024

10/10 Excellent

Afshan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Palace Hotel, we had a good welcome. The location is great opposite the Palace Gardens and a 5 minute walk from the main station. The hotel and the station are connected underground saving having to walk through the sun which is really handy. Like lots of places there are lots of underground shops and restaurants. There is a coffee shop nearby but its quiet as a lot of the local area is the palace and parks/gardens. The coffee shop has a nice garden too. We ate breakfast and one dinner at the hotel. The Japanese breakfast was really interesting and not something we had tried before. Staff were really helpful with our dietary requirements, going out of their way to help us. The rooms were a good size and the balconies were great with a lovely view of the city and gardens. I particularly liked the view at night with the city lights.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lucian

Stayed 3 nights in Aug 2024

8/10 Good

Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great facilities and excellent breakfast - even though it wasn’t club level. But have to pay extra to use the spa and a bit disappointed there was only one sink.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. High level of service. Really enjoy the stay. Only one thing need to improve. I was asking English version of news paper while at check in, but I received Japanese
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

David, New York

Liked: Cleanliness, staff & service, property conditions & facilities
The Palace is a superb world class hotel. Perfect in every way.
Stayed 6 nights in Aug 2024