Imperial Hotel, Tokyo

5.0 star property
Family-friendly Tokyo hotel connected to the convention center, steps from Hibiya Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Imperial Hotel, Tokyo

Lobby
Point of interest
1 bedroom, premium bedding, down comforters, in-room safe
1 bedroom, premium bedding, down comforters, in-room safe
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Room service
The price is SAR 1,079
SAR 1,403 total
includes taxes & fees
18 Feb - 19 Feb

Room options

Available filters for rooms
Showing 69 of 69 rooms

Tower Building High Floor Standard Double, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Tower Building High Floor Pent House Suite Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Free minibar items
HDTV
Hypo-allergenic bedding
  • 105 sq m
  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor 2 Bed Room Suite Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 99 sq m
  • Sleeps 4
  • 4 Twin Beds

Main Building Junior Suite King

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Main Building Junior Suite Twin

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 54 sq m
  • Sleeps 4
  • 2 Twin Beds

Tower Building High Floor Premier Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

Imperial Floor Deluxe Park View Double

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 42 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Imperial Floor Deluxe Park View Twin

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 43 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Imperial Floor Deluxe Suite King

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Main Building Park View Corner Suite Twin

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Free minibar items
HDTV
Hypo-allergenic bedding
  • 115 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Main Building Park View Corner Suite King

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Free minibar items
HDTV
Hypo-allergenic bedding
  • 115 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Main Building Deluxe Park View Twin

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 42 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Main Building Deluxe Park View Double

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 42 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Main Building Junior Suite Park View Twin

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 54 sq m
  • Park view
  • Sleeps 5
  • 2 Twin Beds

Tower Building High Floor Pent House Suite Double, Non Smoking

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Free minibar items
HDTV
Hypo-allergenic bedding
  • 105 sq m
  • Sleeps 2
  • 1 Double Bed

Tower Building High Floor Residential Suite Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 66 sq m
  • Sleeps 3
  • 2 Twin Beds

Imperial Floor Deluxe Twin

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Main Building Deluxe Twin

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Main Building Deluxe King

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Floor Junior Suite King

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Floor Superior King

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Tower Building High Floor GINZA VIEW Corner Suite Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 72 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Imperial Floor Junior Suite Twin

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

Main Building Superior Twin

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Main Building Superior King

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Tower Building High Floor Standard Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 29.7 sq m
  • Sleeps 2
  • 2 Twin Beds

Main Building Imperial Floors Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Main Building Regular floor Park-View Corner Suite King Room Non smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular Floor Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Main Building Imperial Floors Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Main Building Imperial Floors Junior Suite Two Double Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Regular floor Junior Suite Twin Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Regular floor Deluxe King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular floor Junior Suite King Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Imperial Floors Junior Suite King Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular floor Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Main Building Regular Floor Park-View Corner Suite Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Regular Floor Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Main Building Regular Floor Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Main Building Imperial Floors Deluxe King Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular Floor Deluxe Park-View King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular floor Deluxe Park-View Twin Room Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Main Building Imperial Floors Deluxe Park-View King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular Floor Junior Suite Park-View Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Imperial Floors Deluxe Park-View Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Penthouse Suite Twin Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Standard Twin Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Penthouse Suite King Non Smoking

  • Sleeps 2
  • 1 King Bed

Tower Building High Floor Premiere Twin Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Tower Building High Floor Ginza-View Corner Suite Twin Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Residential Suite Twin Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Tower Building High Floor 2 Bed Room Suite Twin Non Smoking

  • Sleeps 4
  • 2 Twin Beds

Tower Building High Floor Standard King Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Main Building Imperial Floors Junior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Tower Building High Floor Penthouse Suite King Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2
  • 1 King Bed

Tower Building High Floor Penthouse Suite Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Standard Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Standard King Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2
  • 1 Queen Bed

Tower Building High Floor Ginza-View Corner Suite Twin (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Premiere Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 3
  • 2 Twin Beds

Tower Building High Floor Premiere Twin Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 2 Twin Beds

Main Building Grand Chef Snoopy Room

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Standard Twin Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Standard King Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 1 Queen Bed

Tower Building High Floor Penthouse Suite Twin Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 2 Twin Beds

Main Building Regular Floor Family Connecting Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Main Building Imperial Floors Deluxe Two Double Bed Suite

  • Sleeps 2
  • 2 Double Beds

Tower Building High Floor Ginza-View Corner Suite Twin Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Penthouse Suite King Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
1-1-1 Uchisaiwaicho Chiyoda-ku, Tokyo, Tokyo-to, 100-8558

What's nearby

  • Hibiya Park - 2 min walk
  • Tokyo International Forum - 9 min walk
  • Tokyo Imperial Palace - 12 min walk
  • Kabuki-za Theatre - 14 min walk
  • Tokyo Tower - 2 min drive

Getting around

  • Hibiya Station - 4 min walk
  • Shimbashi Station - 8 min walk
  • Narita Intl. Airport (NRT) - 61 min drive

Restaurants

  • ‪日比谷松本楼 - ‬4 min walk
  • ‪Q CAFE by Royal Garden Cafe - ‬4 min walk
  • ‪ランデブーラウンジ バー - ‬2 min walk
  • ‪三ぶん - ‬4 min walk
  • ‪春秋ツギハギ - ‬1 min walk

About this property

Imperial Hotel, Tokyo

Family-friendly hotel near Hibiya Park
Located close to Kabuki-za Theatre and Tokyo Imperial Palace, Imperial Hotel, Tokyo provides a grocery/convenience store, a shopping mall on site, and 2 coffee shops/cafes. For some rest and relaxation, visit the sauna or spa tub, and indulge in a massage or aromatherapy. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and French cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and a children's pool
  • Limo/town car service, cooked-to-order breakfast (surcharge), and self parking (surcharge)
  • An electric car charging station, express check-out, and supervised childcare (surcharge)
  • A front-desk safe, a computer station, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 651 rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with deep soaking tubs and bidets
  • 32-inch HDTVs with cable channels and DVD players
  • Wardrobes/closets, refrigerators, and heating

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (JPY 12000 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Extended parking on site
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Roundtrip train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 5800-6700 per person
  • 8 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Les Saisons
  • The Imperial Viking Sal
  • Kamon
  • Nakata
  • Old Imperial Bar

Things to do

  • 24-hour fitness center
  • Children's pool
  • Indoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Spa services
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (344 square feet of space)
  • Meeting rooms - 7

Spa

  • Aromatherapy
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • Cable/satellite channels
  • DVD player

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Desk chair
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Office
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 5800 to 6700 per person
  • Airport shuttle fee: JPY 58900 per person (one-way)
  • Airport shuttle fee per child: JPY 58900 (one-way), (from 1 to 5 years old)
  • Covered self parking fee: JPY 12000 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests are charged the listed facilities fee per entrance to access the pool and fitness center. The facilities fee is waived for guests booked in Imperial Floor room types.

We should mention

Pool access available from 8:00 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Imperial Hotel
Imperial Hotel Tokyo
Imperial Tokyo
Imperial Hotel Tokyo
Imperial Tokyo
Hotel Imperial Hotel Tokyo
Tokyo Imperial Hotel Hotel
Hotel Imperial Hotel
Imperial
Imperial Hotel
Imperial Hotel Tokyo
Imperial Hotel, Tokyo Hotel

Frequently asked questions

Does Imperial Hotel, Tokyo have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is Imperial Hotel, Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Imperial Hotel, Tokyo?

Self parking is available for JPY 12000 per day.

What time is check-in at Imperial Hotel, Tokyo?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Imperial Hotel, Tokyo?

Check-out is at noon.

Does Imperial Hotel, Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 58900 per person applies.

Where is Imperial Hotel, Tokyo located?

This family-friendly Tokyo hotel is located in the historical district, within a 15-minute walk of Hibiya Park, Tokyo Imperial Palace, and Kabuki-za Theatre. Hamarikyu Gardens and Hie Shrine are also within 1 mi (2 km). Hibiya Station is only a 4-minute walk and Kasumigaseki Station is 6 minutes.

Imperial Hotel, Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 868 out of 1011 reviews" "
Rating 8 - Good. 101 out of 1011 reviews" "
Rating 6 - Okay. 20 out of 1011 reviews" "
Rating 4 - Poor. 12 out of 1011 reviews" "
Rating 2 - Terrible. 10 out of 1011 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Saideepak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Felt welcome always. Liked it so much that we are cancelling another hotel where we book after returning from Kyoto, to go back to Imperial Hotel!
Stayed 4 nights in Jan 2025

4/10 Poor

Janet

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel that lives up to its reputation. The Old Imperial Bar is spectacular.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Imperial Palace Hotel in Tokyo exceeded all our expectations. From the moment we arrived, the service was impeccable, showcasing the genuine warmth and hospitality that embodies Japanese culture. The staff’s dedication to ensuring a memorable stay was truly remarkable. The property itself is a masterpiece, blending traditional elegance with modern comforts. Every corner of the hotel was immaculate, and the attention to detail was evident throughout. While some Western visitors might assume it’s an older hotel that lacks modern luxury, our experience proved the opposite. This is a timeless property steeped in tradition, offering a refined and luxurious stay. We were thoroughly impressed and would gladly return. If you’re seeking an authentic Japanese luxury experience, the Imperial Palace Hotel is an exceptional choice.
Stayed 7 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel in the world. It has an elegance you don’t see very often led by a fantastic staff. The surrounding area is great, with Gonzaga being a short stroll as well as Tokyo Station. I look forward to what they do with the recently announced updates and hope they don’t change too much. The great staff is the would of this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Satoshi, Utah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prestigious and historic hotel with the highest service quality in the middle of Ginza.
Stayed 3 nights in Dec 2024

8/10 Good

Siil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location!!
Stayed 5 nights in Dec 2024

8/10 Good

Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only Food service and bakery not great.
Stayed 1 night in Dec 2024

10/10 Excellent

Ping

Stayed 3 nights in Dec 2024

10/10 Excellent

Edward, Voorhees

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not possible to say enough good things about the Imperial Hotel. True as that already was, I had an emergency at the end of my stay which I'll excluding below, and they were absolutely amazing. First, it's a beautiful world class facility including the impeccable staff, rooms, public spaces, location, and first class shops within the Imperial arcade and plaza. Hibiya Park is across the street, Ginza shopping on the other side, Imperial Gardens the next block, 6 hotel options for breakfast. You could make a vacation of the hotel itself. Now I'll explain my emergency, and will forever be grateful to Imperial Hotel: On my last shopping excursion, suffered a serious bout of vertigo. When I reached the hotel a security guard called for a wheelchair. Woman staffer took me to the main lobby at my request. I was very sick and while the staff tended to me, they were gently patting me on the back and bringing cold compresses. They were very kind to me. They explained they have a clinic right off the lobby, and a good doctor. He was very good. I was diagnosed, given an IV, eventually meds. After 2 hours I was brought up to my room to rest. My checkout time was extended. A few hours later, with a lot of attention from the staff, I was able to check out and make my flights home. I am eternally grateful to the staff, concierge, duty manager, doctor and nurses. They deserved 5 stars even before this wonderful assistance. Highly recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

JU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很安静,舒适! 完美的服务令人印象深刻!
Stayed 4 nights in Dec 2024

10/10 Excellent

Shizui, Redmond

Stayed 5 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Top flight
Stayed 4 nights in Dec 2024

10/10 Excellent

Lars

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dineshkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay in Tokyo. Great location with excellent service. Wonderful Teppanyaki Restaurant at the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 4 nights in Nov 2024

10/10 Excellent

Xuejun Jiang

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and facility
Stayed 4 nights in Nov 2024

10/10 Excellent

John, Toronto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 2 nights in Nov 2024

10/10 Excellent

Benedict

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and everything was very clean! Great location for walking as well!
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Nov 2024

10/10 Excellent

sandra

Traveled with family
Excellent location and service
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard, London

Excellent hotel with first class service
Stayed 3 nights in Nov 2024