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Hotel The Celestine Ginza

4.0 star property
Hotel with a 24-hour front desk, a short walk to Ginza Six

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel The Celestine Ginza

Lobby
Exterior
In-room safe, soundproofing, iron/ironing board, free WiFi
Bar (on property)
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Free WiFi
The price is SAR 650
SAR 727 total
includes taxes & fees
13 Jan - 14 January 2025

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Superior , 2 beds , Corner room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 beds , Corner room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Toilet with electronic bidet
Bathrobes
Hair dryer
  • 31.3 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior , 2 beds , Smoking , Corner room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 beds , Smoking , Corner room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Toilet with electronic bidet
Bathrobes
Hair dryer
Private bathroom
  • 31.3 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior , 1 bed Queen, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 bed Queen, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Toilet with electronic bidet
Bathrobes
Hair dryer
  • 23.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 1 bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 bed Queen , Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Toilet with electronic bidet
Bathrobes
Hair dryer
  • 23.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Queen Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Toilet with electronic bidet
Bathrobes
Hair dryer
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe , 2 beds , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 beds , Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Toilet with electronic bidet
Bathrobes
Hair dryer
Private bathroom
  • 34.2 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible , 1 bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible , 1 bed Queen , Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Toilet with electronic bidet
Bathrobes
Hair dryer
Private bathroom
  • 23.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe , 2 beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Toilet with electronic bidet
Bathrobes
Hair dryer
  • 34.2 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Accessible Queen Room, Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible Queen Room, Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Toilet with electronic bidet
Bathrobes
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive , 2 beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive , 2 beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Toilet with electronic bidet
Bathrobes
Hair dryer
  • 47.5 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, 2 Beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Toilet with electronic bidet
Bathrobes
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room, 2 Beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Twin Room, 2 Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Toilet with electronic bidet
Bathrobes
Hair dryer
  • 47 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Beds, Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Beds, Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Toilet with electronic bidet
Bathrobes
Hair dryer
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room, Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Queen Room, Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Toilet with electronic bidet
Bathrobes
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Corner Twin Room 2 Beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Corner Twin Room 2 Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Toilet with electronic bidet
Bathrobes
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin Room 2 Beds, Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Corner Twin Room 2 Beds, Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Toilet with electronic bidet
Bathrobes
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible Queen Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Corner Twin Room Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Corner Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Queen Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Corner Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Queen Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior , 1 Bed Queen

  • Sleeps 3
  • 1 Queen Bed

Superior , 2 Beds , Corner Room

  • Sleeps 2
  • 2 Twin Beds

Accessible , 1 Bed Queen , Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior , 1 Bed Queen , Smoking

  • Sleeps 2
  • 1 Queen Bed

Executive , 2 Beds

  • Sleeps 2
  • 2 Twin Beds

Deluxe , 2 Beds

  • Sleeps 2
  • 2 Twin Beds

Deluxe , 2 Beds , Smoking

  • Sleeps 2
  • 2 Twin Beds

Superior , 2 Beds , Smoking , Corner Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby lounge

The Royal Park Canvas Ginza Corridor

Free WiFi
Restaurant
Air conditioning
Breakfast available
9.2 out of 10, Wonderful, (696)
The price is SAR 1,704
SAR 1,875 total
includes taxes & fees
31 Dec - 1 January 2025
The Royal Park Canvas Ginza Corridor

About the neighborhood

Map
8-4-22 Ginza, Chuo-ku, Tokyo, Tokyo, 104-0061

What's nearby

  • Ginza Six - 6 min walk - 0.5 km
  • Tokyo International Forum - 11 min walk - 1.0 km
  • Tokyo Imperial Palace - 20 min walk - 1.7 km
  • Tokyo Tower - 2 min drive - 2.3 km
  • Nippon Budokan - 4 min drive - 4.3 km

Getting around

  • Shimbashi Station - 3 min walk
  • Shiodome Station - 7 min walk
  • Haneda Airport (HND) - 25 min drive

Restaurants

  • ‪ボクデン銀座店 - ‬1 min walk
  • ‪銭函バーベキュー 銀座店 - ‬1 min walk
  • ‪豚骨醤油ラーメン 銀八商店 - ‬1 min walk
  • ‪銀座カシータ - ‬1 min walk
  • ‪YAKINIKU A FIVE 徳 - ‬1 min walk

About this property

Hotel The Celestine Ginza

Upscale hotel near Tokyo Imperial Palace
Close to Ginza Six and Tokyo International Forum, Hotel The Celestine Ginza provides dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and an elevator
  • A 24-hour front desk, concierge services, and luggage storage
  • A front-desk safe, a porter/bellhop, and multilingual staff
  • Guest reviews say great things about the helpful staff and location
Room features
All 104 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and toilets with electronic bidets
  • 32-inch LCD TVs with digital channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 2500 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–noon: JPY 3300 for adults and JPY 3300 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • GINZA CASITA

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests with Room Only rate plans must book breakfast by 9 PM to receive breakfast the next morning.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 3300 for adults and JPY 3300 for children
  • Self parking fee: JPY 2500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Celestine Ginza
Hotel Celestine
Celestine Ginza
The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel
Hotel The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel Tokyo

Frequently asked questions

Is Hotel The Celestine Ginza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel The Celestine Ginza?

Self parking is available for JPY 2500 per night.

What time is check-in at Hotel The Celestine Ginza?

Check-in start time: 3 PM; Check-in end time: 3:00 AM.

What time is check-out at Hotel The Celestine Ginza?

Check-out is at noon.

Where is Hotel The Celestine Ginza located?

Located in Ginza, this hotel is within a 10-minute walk of Hibiya Park and Ginza Six. Tokyo Imperial Palace and Tokyo International Forum are also within 1 mi (2 km). Shimbashi Station is only a 3-minute walk and Shiodome Station is 7 minutes.

Hotel The Celestine Ginza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 518 out of 686 reviews" "
Rating 8 - Good. 135 out of 686 reviews" "
Rating 6 - Okay. 22 out of 686 reviews" "
Rating 4 - Poor. 6 out of 686 reviews" "
Rating 2 - Terrible. 5 out of 686 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suthirat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at Hotel The Celestine Ginza. The room was clean, comfortable, and well-appointed, providing everything I needed for a relaxing stay. The location in Ginza is unbeatable—it’s a shopper’s paradise with plenty of high-end stores and amazing restaurants nearby. It was also incredibly convenient for getting around, with the train station just a 10-minute walk away. The staff went above and beyond to make our stay memorable. They were friendly, attentive, and always willing to assist with our questions, whether it was about shopping, making restaurant reservations, or organizing transportation. Their hospitality truly stood out. I highly recommend this hotel to anyone visiting Tokyo!
Stayed 2 nights in Dec 2024

10/10 Excellent

ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Musaad

Liked: Amenities
Friendly staff clean and will maintained property. The facilities inside the room is top class. My only concern is the size of the room as the entrance and the bathroom takes exactly half the size of the room which leaves little space to arrange the luggage specially if you have too many pieces like me.
Stayed 11 nights in Nov 2024

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great and very clean. It was very well located near by great shopping and near public transportation. Would definitely stay there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is excellently positioned in Ginza. The room was comfortable but a bit small. The bathroom was good. The bar had a fantastic view. The dining option was very expensive- we didn’t indulge.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michelle

Stayed 4 nights in Oct 2024

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely staff
Stayed 1 night in Nov 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and confortable well services hotel with everything you need and extremely helpful staff.
Stayed 3 nights in Oct 2024

8/10 Good

Brianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice but not as nice as other Celestine properties
Stayed 3 nights in Oct 2024

8/10 Good

Demecco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nice but the highlight was definitely the staff. They were so kind and welcoming! I’d stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Idalmis, MIRAMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very attentive and caring. Property is well taken care off. Everything was on point. Walkable distance to Ginza shops. Definitely recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

yumi

Liked: Staff & service, amenities, property conditions & facilities
Efficient way of using space and hotel employees.
Stayed 2 nights in Oct 2024

4/10 Poor

Josh

Disliked: Cleanliness
This hotel feels quite tired and outdated. A bit grubby in places
Stayed 1 night in Oct 2024

8/10 Good

Stewart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property for the price point. The restaurant was fantastic. Second time having Italian in Japan and it was excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Philip

Very good hotel well located. Surrounding area safe & lively. Rooms excellent. Breakfast good. Staff very helpful and supportive during the stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, property conditions & facilities
What a gem! Celestine Gion is an amazing property in a historical and quaint neighborhood. There is plenty to do (e.g., temples, shrines, bakeries, tea houses, restaurants etc.) within walking distance and coming back to the hotel after sightseeing in the heat of August was pure bliss. As soon as you step in, there's a feeling of total serenity. The fragrance used in the lobby was an absolute favorite for our family of 4 and we ended up buying related products to bring home. The rooms were very clean and comfortable with plenty of toiletries, nice teas, coffees etc. We made good use of the public bath (sento) - it was the perfect place to relax after a busy day. They do offer free guided walks on certain days and we thoroughly enjoyed the experience. The shuttle service to the train station was also very convenient. And finally, a special thanks to the personnel. Always welcoming, attentive and courteous - they made our stay in Kyoto very memorable and we look forward to going back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel
Great location with a short walk to the Imperial Palace grounds.
Stayed 1 night in Sep 2024

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and great location and the staff were very friendly.
Stayed 8 nights in Jul 2024

8/10 Good

Ross

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in the heart of Ginza. A very short walk to countless bars, restaurants and shops. At night we found all of our rooms very quiet and comfortable. We opted for superior corner twin rooms, which were worth the extra cost. They were spacious by European standards and were immaculate and had every facility you could ever want. Housekeeping standard was very high. Breakfast is served on the 14th floor and is essentially 3 choices. The quality is very high and all the staff are very kind. If you are staying there for more than a few nights it can be slightly repetitive. One thing to note is that we were provided with a “welcome free drink” voucher each to use in the upstairs bar. When we had our drink (which was very nice) the bartender asked us if we would like another drink before he closed. We all had another drink and then when the bill came we had been charged a cover charge each, despite being hotel guests. We found that quite unusual to be charged to drink at your own hotel bar.
Stayed 4 nights in Sep 2024

10/10 Excellent

JENNY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best choice for staying GINZA, Tokyo Everything is walking distances Great staffs ♥️
Stayed 2 nights in Sep 2024

10/10 Excellent

Wang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to ginza. Staff always eager to help and fluent in English.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yijin

Stayed 2 nights in Aug 2024

10/10 Excellent

Neil, Katy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for restaurants, bars and shopping.... all walkable wuthin 10 mins
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay 2 days here from 8/25 to 8/26, first when I come it’s surprise me because there is no smoking free room left and the service girl recommended 2 beds room instead of one bed room but it’s smoking free , need to pay more money, I agree to do it. After take look the room surprise me again for no table, no meeting area, no gym .. but the front desk lady give me another recommendation for bigger room and have desk I can work , but when open the room , no chair… I almost want to leave right away! But the hotel service attitude make me stay… so I feel very good for 2 days stay and I say thanks for hotel all people warm service! Rochard
Stayed 2 nights in Aug 2024

10/10 Excellent

Kenny Chuck Ling, Los Angeles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! This is our second time staying here and this is our go to hotel whenever we have business trips in Tokyo. The staff always go above and beyond and they are super friendly and nice. The room is clean and nice. The hotel location is fantastic. We had a lot of suitcases and asked the front desk for help. The lady there called the taxi for us brought all our bags out and loaded the taxi with the driver so quickly and efficiently. I wished I had asked her name so I could tell her manager about her going above and beyond for us. It truly made our stay there so enjoyable and convenient. We will definitely stay there again.
Stayed 6 nights in Aug 2024